1. Which of the following is a form of discipline typically associated with the workplace
Answer
Correct Answer:
Customer discipline
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2. Which of the following dimensions of employee discipline is most consistent with ‘high performance HRM’
Answer
Correct Answer:
Remedial
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3. What is the term given to those workers who are more likely to experience multiple workplace problems, partly because they are afforded little scope to assert their individual rights in the absence of trade unions
Answer
Correct Answer:
Vulnerable workers
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4. What has been the dominant trend in the employee expression of conflict in the workplace
Answer
Correct Answer:
Collectivism to individualism
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5. The expression of workplace conflict which partly seeks to demonstrate that workplace performance relies on workers exercising discretion beyond the requirements of their formal contract of employment is referred to as
Answer
Correct Answer:
Work-to-rule
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6. When was the first piece of discrimination legislation introduced?
Answer
Correct Answer:
1970
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7. How many employees does an employer have to employ in the EU before a group of employees can request that it sets up a European Works Council?
Answer
Correct Answer:
1000
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8. What is the recognition process in trade union terms?
Answer
Correct Answer:
A formal agreement that the employer will bargain with the trade union
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9. What does the Unitarism model presume?
Answer
Correct Answer:
There will be harmony in an organisation
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10. What is a protected characteristic?
Answer
Correct Answer:
A feature of an individual on which it is not lawful to discriminate
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11. What is an ET3?
Answer
Correct Answer:
The form used to respond to a claim to the Employment Tribunal
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12. What is an ET1?
Answer
Correct Answer:
The form used to bring a claim to the Employment Tribunal
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13. What is collective bargaining?
Answer
Correct Answer:
Negotiation between an employer and a recognised trade union
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14. What does the Pluralism model presume?
Answer
Correct Answer:
There will be disputes within the organisation
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15. What is a closed shop?
Answer
Correct Answer:
The compulsion to a join a trade union when doing particular jobs
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