MCQs > Finance & Management > Human Resource Management MCQs > Basic Human Resource Management MCQs

Basic Human Resource Management MCQ

1. Experts advise that bad news for employees should be delivered __________ whenever possible.

Answer

Correct Answer: In person

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2. The burden of proving the necessity for a bfoq rests entirely on the ________.

Answer

Correct Answer: Employer

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3. ________ is a type of security breach that exploits human nature and human error.

Answer

Correct Answer: Social engineering

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4. All of the following issues are addressed by the fair labor standards act except ________.

Answer

Correct Answer: Termination

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5. When a finalist does not get a job offer, they are likely to perceive ________.

Answer

Correct Answer: Low distributive fairness

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6. For the severely mentally ill, the treatment of choice for the last 150 years has been ________.

Answer

Correct Answer: Hospitalization

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7. After identifying his or her general purpose, the second task of a public speaker is to _____.

Answer

Correct Answer: Understand the audience

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8. A(n) ______________ is an audio file distributed through downloads or feeds.

Answer

Correct Answer: Podcast

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9. Traditionally, the hrm department was primarily a(n) _____.

Answer

Correct Answer: Proactive agency

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10. The key to successful worker retention is to ________.

Answer

Correct Answer: Focus on top performers and determine their risk of leaving

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11. According to thamhain and wilemon, _____ is the legitimate hierarchical right to issue orders.

Answer

Correct Answer: Authority

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12. Enterprise incentive management systems enable firms to ________.

Answer

Correct Answer: Efficiently administer employee incentive programs

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13. Employment agencies, career fairs, and internet ads can all be sources of _____.

Answer

Correct Answer: Job leads.

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14. Employers use electronic monitoring to ________.

Answer

Correct Answer: Gather information about an employee's activities while on the job

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15. Employees who provide informal peer support to other users in an organization ____.

Answer

Correct Answer: Often have little or no training in user support

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16. Employees are engaged in ______ when they shape, mold, and redefine their jobs in a proactive way.

Answer

Correct Answer: Job crafting

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17. Employee involvement and participation (eip) management is a method of management where ________.

Answer

Correct Answer: Subordinates share a significant degree of decision-making power with their immediate superiors

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18. Employee data is managed in the ________ module.

Answer

Correct Answer: Human resource

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19. Employee behaviors that exceed the work-role requirements for the job are known as _____.

Answer

Correct Answer: Organizational citizenship behaviors

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20. During an economic recession, ________.

Answer

Correct Answer: More qualified candidates are available to fill fewer open positions

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21. The last step in an effective onboarding process is _____.

Answer

Correct Answer: Connection

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22. The applicant screening process would most likely be considered unfair if an hr manager ________.

Answer

Correct Answer: Focused mostly on personality issues

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23. The ____ is the group responsible for initiating the occupation of the alternate facility.

Answer

Correct Answer: Advance party

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24. In _____, an experienced manager shows a new employee how to perform job duties.

Answer

Correct Answer: On-the-job training

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25. If a rater assigns the same rating to an employee on multiple dimensions, _____ error may occur.

Answer

Correct Answer: Halo

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26. Human resource management includes ____ processes

Answer

Correct Answer: Four

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27. Average tenure of employees is classified as a _____ metric of human resource.

Answer

Correct Answer: Retention and quality

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28. All of the following are measured by aptitude tests except ________.

Answer

Correct Answer: Temperament

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29. A(n) _____ is a tool to help people identify the activities they enjoy.

Answer

Correct Answer: Holland Interest Inventory test.

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30. _____ power is getting people to do things based on a position of authority.

Answer

Correct Answer: Legitimate

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31. A(n) _____ shows the proportion of employees in different job categories at different times.

Answer

Correct Answer: Transitional matrix

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32. A(n) ________ is a special talent of a company that competitors find difficult to match.

Answer

Correct Answer: Core competency.

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33. The u.s. department of labor uses ______ to describe jobs.

Answer

Correct Answer: ONET

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34. _____ interview items have been shown to have high predictive validity.

Answer

Correct Answer: Situational

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35. Ms. garner's innovative method for selling shoes online is primarily designed to ________.

Answer

Correct Answer: Create value.

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36. A typing test for an administrative assistants job is an example of a(n) _____ test.

Answer

Correct Answer: Job preformance

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37. Today, most managers perform some functions associated with ______________.

Answer

Correct Answer: Human resource management

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38. ____ refers to all of the pay and benefits provided to employees for the completion of work.

Answer

Correct Answer: Total compensation

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39. A(n) _____ is a financial reward calculated on a weekly, monthly, or annual basis.

Answer

Correct Answer: Annual base salary

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40. The first step in the framework for defining and assigning work is _____.

Answer

Correct Answer: Finalizing the project requirements,

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41. A __________ awards pay increases in proportion to performance contributions.

Answer

Correct Answer: Stock option

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42. Feedback and coaching are part of the _____ function of an hr department.

Answer

Correct Answer: Performance management

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43. Disparate treatment focuses on _________.

Answer

Correct Answer: Allegations and evidence about intentions to discriminate

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44. In a _____________ arrangement two part-time employees fill one full-time job.

Answer

Correct Answer: Job sharing

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45. Psychologist david merril describes _____ as reactive and task-oriented.

Answer

Correct Answer: "Amiables".

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46. According to thamhain and wilemon, _____ is the ability to improve a worker?s position.

Answer

Correct Answer: Promotion.

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47. A(n) _____ is a column chart that shows the number of resources assigned to a project over time.

Answer

Correct Answer: Resource histogram

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48. _____ appraisals involve judgments about employee performance.

Answer

Correct Answer: Trait

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49. Herzberg called factors that cause job satisfaction _____.

Answer

Correct Answer: Two-factor theory

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50. According to the hot stove rule, disciplinary action should ________.

Answer

Correct Answer: Provide consistent punishment

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51. Affirmative action programs seek to make sure that employers ________ minority groups.

Answer

Correct Answer: Enhance employment opportunities for

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52. An important advantage of polycentric staffing is that it ________.

Answer

Correct Answer: Eliminates the high cost of relocating expatriate managers and their families

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53. Interviews can be reliable and valid selection tools as long as they are ________.

Answer

Correct Answer: Unbiased

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54. Hiring workers who have criminal backgrounds without proper safeguards is considered ________.

Answer

Correct Answer: Negligent hiring

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55. A typing test for an administrative assistant?s job is an example of a(n) _____ test.

Answer

Correct Answer: Job preformance

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56. A disadvantage of using professional recruiting organizations is ________.

Answer

Correct Answer: Their limited commitment to specific companies

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57. The purpose of ____________ is to increase an employee's ability to perform productively.

Answer

Correct Answer: Training and development

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58. The job characteristics model (jcm) maintains that ________ is critical to motivating workers.

Answer

Correct Answer: How jobs are designed

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59. In industry, _____ is used to establish the content validity of selection tests or test batteries.

Answer

Correct Answer: Job analysis

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60. Statistical planning models almost always have to be complemented by _____.

Answer

Correct Answer: B subjective judgments

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61. Poor attendance and voluntary turnover are most likely characteristics of ________.

Answer

Correct Answer: Decreasing employee engagement

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62. One of the most effective ways to enable users to be more self-reliant is through a ____.

Answer

Correct Answer: User training program

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63. An applicant who finds a recruiter to be rude and unhelpful is likely to perceive ________.

Answer

Correct Answer: Low interactional fairness

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64. A problem diagnosis utility suite is designed to identify problems with ____.

Answer

Correct Answer: All of these

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65. ?describe the steps in the user training process.? is an example of a(n) ____.

Answer

Correct Answer: Learning

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66. Vicarious reinforcement is most relevant to _____.

Answer

Correct Answer: Behavior modeling

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67. Trends in the external labor force affect a company's _____.

Answer

Correct Answer: Internal work force

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68. The integration of both people and technology is known as creating a _____.

Answer

Correct Answer: Sociotechnical system

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69. With respect to thinking, when students first start college they _____.

Answer

Correct Answer: Believe in the existence of clear and perfect truths

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70. Research shows that when people perceive others as attractive, they treat them _____.

Answer

Correct Answer: Better than those viewed as less attractive

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71. The first step to critical thinking is to _____.

Answer

Correct Answer: Identify the assertion or action

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72. The most important environmental factor in the hrm process is ________.

Answer

Correct Answer: The legal environment

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73. Outcomes of a high-performance work system include higher productivity and _____.

Answer

Correct Answer: Efficiency

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74. Information used to assess external equity is mostly collected through _____.

Answer

Correct Answer: Pay surveys

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75. In terms of the job characteristics model, feedback refers to the extent to which _____.

Answer

Correct Answer: A person receives clear information about performance effectiveness from the work itself

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76. High-performance work systems result in _____.

Answer

Correct Answer: High product quality

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77. A manager uses the information in a job analysis for all of the following except ________.

Answer

Correct Answer: Complying with FCC regulations

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78. The most widely used sales incentive program is the ____________________ plan.

Answer

Correct Answer: Combined salary and commission

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79. In general, the labor force is becoming _____.

Answer

Correct Answer: Older

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80. According to a worldatwork survey, the primary method of job evaluation is _____.

Answer

Correct Answer: Market pricing

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81. Businesses exercise social responsibility for all of the following reasons except ________.

Answer

Correct Answer: Profits are guaranteed

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82. _____ relates to intellectual capability and general intelligence.

Answer

Correct Answer: Cognitive ability

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83. Job analysis is most important because managers use it to ________.

Answer

Correct Answer: Support all HRM activities

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84. The purpose of a beta test run of a training presentation is to ____.

Answer

Correct Answer: Identify and fix trouble spots in the presentation

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85. _____ is an administrative procedure for measuring the relative worth of an organization's jobs.

Answer

Correct Answer: Job evaluation

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86. _____ are used to group individual jobs having approximately the same job worth.

Answer

Correct Answer: Pay grades

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87. A _____ is a statement of an employee's work activity in a specific job.

Answer

Correct Answer: Task

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88. Staffing technology improves the efficiency and effectiveness of the staffing function by ________.

Answer

Correct Answer: Automating many of the steps of the staffing process

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89. A(n) ____ is a virtual folder that contains the files matching a search query.

Answer

Correct Answer: Saved search

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90. The second step in human resource planning is _____.

Answer

Correct Answer: Goal setting and strategic planning

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91. ________ is a performance measure of both the efficiency and effectiveness of employees.

Answer

Correct Answer: Employee productivity

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92. ____ are types of standing plans.

Answer

Correct Answer: Policies and procedures

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93. The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.

Answer

Correct Answer: Halo effect

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94. Another name for human resources management is ____ management

Answer

Correct Answer: Personnel

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95. A ________ occurs when electricity jumps, or arcs, from one spot to another.

Answer

Correct Answer: Arc burn

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96. In a high-performance work system, task design makes jobs _____.

Answer

Correct Answer: Efficient while encouraging high quality

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97. While interviews are _____, they are generally _____ predictors of subsequent job performance.

Answer

Correct Answer: Widely used; not valid

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98. The _________________ stage of the interview is the most important.

Answer

Correct Answer: ​warm-up

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99. The last step in the problem-solving process is _____.

Answer

Correct Answer: Evaluate your work

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100. Customers, suppliers, and substitutes are part of a _____ environment.

Answer

Correct Answer: Competitive

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101. The categories for people-based services include __________.

Answer

Correct Answer: All of these

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102. ________ are a temporary involuntary termination that can last from a few weeks to several years.

Answer

Correct Answer: Layoffs

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103. Unions typically negotiate all of the following issues except ________.

Answer

Correct Answer: Unpaid medical leave

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104. _____ refers to a process of systematically developing training to meet specified needs.

Answer

Correct Answer: Instructional design

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105. Mnes are rushing into ____, whereby the local supply of top talent is limited.

Answer

Correct Answer: All of these

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106. A geocentric staffing policy is generally reserved for ________.

Answer

Correct Answer: Top-Level Managers

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107. The widespread use of ____ has affected how hr systems are delivered.

Answer

Correct Answer: Electronic technology

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108. With the work sampling technique, applicants are ________.

Answer

Correct Answer: Tested on their ability to perform several tasks crucial to performing the job of interest

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109. Turnover is best defined as the rate at which ________.

Answer

Correct Answer: Employees leave a firm

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110. Trade secrets are an example of _____ capital.

Answer

Correct Answer: Intellectual

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111. The training delivery method with the lowest cost to the organization is ____.

Answer

Correct Answer: Self-study (noncomputerized)

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112. The traditional approach to planning ________.

Answer

Correct Answer: Often uses a formal planning department to help write plans with top management

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113. The eeoc was initially established to investigate complaints about ________.

Answer

Correct Answer: Job discrimination

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114. Teams that are underbounded have __________

Answer

Correct Answer: Many external ties, but cannot bring its members together; high loyalty but an inability to integrate with others

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115. Modular organizations ____

Answer

Correct Answer: Virtual organization

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116. Managers who use goal-setting theory to motivate employees should ____.

Answer

Correct Answer: Make sure workers truly accept organizational goals

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117. Identifying the most qualified applicants for employment is a part of _____.

Answer

Correct Answer: Human resource planning

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118. Frank and lillian gilbreth are important to management because they ____.

Answer

Correct Answer: Used motion studies to eliminate unnecessary or repetitive motions from the work process

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119. Dual-career marriages, stress management, and employee outplacement are ________.

Answer

Correct Answer: Career Challenges That Can Be Addressed With Different Programs
Provisions Included In A Collective Bargaining Agreement

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120. Demonstrating the content validity of a test can be best accomplished by showing that ________.

Answer

Correct Answer: Conditions under which the test is administered resemble the work situation

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121. At most small businesses, human resource management activities can best be described as ________.

Answer

Correct Answer: Informal and flexible

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122. An organization’s discipline system should be _________.

Answer

Correct Answer: Applied uniformly to all employees

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123. All of the following topics are typically addressed during employee orientation except ________.

Answer

Correct Answer: Wage curves

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124. All of the following requirements are typically addressed in job specifications except ________.

Answer

Correct Answer: Working conditions

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125. A company competing through sustainability is likely to _____.

Answer

Correct Answer: Provide high-quality products and services

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126. Graphology, a tool for assessing basic personality traits, is also called ________.

Answer

Correct Answer: Handwriting analysis

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127. Hospitals, schools, and religious organizations are examples of __________ buyers.

Answer

Correct Answer: Institutional

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128. Each of the following is a relatively fast method to reduce an expected labor surplus except _____.

Answer

Correct Answer: Retraining

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129. A wheelchair-bound applicant may be denied a job ________.

Answer

Correct Answer: If the job requires complete physical mobility

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130. _________ production involves the human resource called labor.

Answer

Correct Answer: Labor

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131. All of the following are guidelines for conducting an effective interview except ________.

Answer

Correct Answer: Asking the candidate questions that require yes or no answers

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132. The _____ probability function is based in part on the counting rule for combinations.

Answer

Correct Answer: Hypergeometric

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133. The _____ occurs when a rater gives all employees an average rating.

Answer

Correct Answer: Central tendency

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134. The most accurate description of the basic purpose of a selection plan is _______________.

Answer

Correct Answer: A selection plan describes predictors to be used to assess KSAOs required to perform the job

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135. A _____ is a distinct, identifiable work activity composed of motions.

Answer

Correct Answer: Task.

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136. The x chromosome is found ________. the y chromosome is found ________.

Answer

Correct Answer: Both male and female, male

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137. The use of human resource metrics is essential for ________.

Answer

Correct Answer: Evidence-based management

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138. The process of evaluating a candidate in an actual work situation is called __________.

Answer

Correct Answer: Work sampling

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139. The behavioral structured interview is built on the assumption that ________.

Answer

Correct Answer: Past

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140. The final three activities of the human resource management process ensure ________.

Answer

Correct Answer: That the organization retains competent and high-performing employees

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141. All of the following are true statements about retirement except ________.

Answer

Correct Answer: Most employees who plan to work after 65 must do so for financial reasons

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142. Which of the methods identify examples of exceptionally high and low incidents of performance ?

Answer

Correct Answer: Critical incident method

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143. Challenging (stretch) assignments is task an employee is given that is outside their current KSAOs

Answer

Correct Answer: True

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144. Case studies is a method where participants _____ and discuss a difficult business case

Answer

Correct Answer: analyze

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145. The continual process of setting career-related goals and planning a route to achieve those goals is known as

Answer

Correct Answer: Career management

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146. Retaliate is an employee who complains about discrimination or files a discrimination claim

Answer

Correct Answer: True

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147. Define Quid pro quo harassment:

Answer

Correct Answer: Involves making employment decisions contingent on sexual favors

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148. Punitive damages can't be awarded when the claimant has been excessively harmed.

Answer

Correct Answer: a) True

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149. _______ is a method used for systematic and rigorous problem solving that is predicated on the assumption that knowledge requires evidence

Answer

Correct Answer: Scientific process

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150. Proposes that a resource holds value to the extent that it is rare and inimitable this statement correct for

Answer

Correct Answer: Resource-based view

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151. Predictive analytics focuses on what is likely to happen in the ______ on available data

Answer

Correct Answer: future based

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152. Transfers effected at the request of employers are called:


Answer

Correct Answer: remedial transfers.

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153. Which of the following is a term used for identifying the right people in rival companies, offering them better terms, and luring them away?


Answer

Correct Answer: Raiding

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154. Which of the following statements is NOT accurate?


Answer

Correct Answer: All of the above are true

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155. 'Motivation' and 'Hygiene' factors are used in:


Answer

Correct Answer: Two-Factor theory

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156. Why might employees NOT wish to be 'empowered'?


Answer

Correct Answer: Because they may be reluctant to have to take on greater authority

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157. Which is the best definition of 'job enrichment'?


Answer

Correct Answer: Making a job more challenging and fulfilling

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158. To which type of culture identified by Arthur Carmazzi does the following definition refer: "Employees believe in the product or service provided by the organization, they approve of what their company is trying to achieve and cooperate to achieve it."


Answer

Correct Answer: Brand-congruent

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159. Which of the following is NOT a benefit of off-site training?


Answer

Correct Answer: It is more convenient for everyone to attend

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160. How can an organization retain valuable staff except by giving them promotions?


Answer

Correct Answer: All of the above

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161. Which of the following is a possible benefit of adopting a 'Democratic' management approach?


Answer

Correct Answer: Staff motivation improves<br>

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162. Which of the following is NOT a function of workforce planning?


Answer

Correct Answer: Ensuring that the organization adheres to the employment law

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163. Which of the following statements is/are true:

i)A labor union works on behalf of its members to negotiate pay and conditions.
ii)A labor union may represent its members at disciplinary hearings.


Answer

Correct Answer: Both are true

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164. Which of the following is a potential disadvantage of a 'Consultative' approach?


Answer

Correct Answer: Managers may feel their authority is undermined

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165. Which of the following tests helps analyze a person's handwriting?


Answer

Correct Answer: Graphology Test 

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166. To what does 'EQ' refer?


Answer

Correct Answer: Emotional intelligence

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167. _______________ are used when it is possible to apply work measurement to calculate the length of operations and the amount of labor required.


Answer

Correct Answer: Work-Study Techniques

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168. Vroom and Porter/Lawler propounded the:


Answer

Correct Answer: Expectancy Model

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169. Which of the following statements is/are true?

i)In a 'strong' culture, the staff need little coercion.
ii)In a 'process' culture, the employees may focus overly on how things are done rather than on what is to be achieved.


Answer

Correct Answer: Both are true

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170. The extent to which an organization is prepared to expose itself to risk is known as------------.


Answer

Correct Answer: risk appetite 

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171. When might it be appropriate for a manager NOT to delegate?


Answer

Correct Answer: All of the above 

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172. Under a 'conservative' corporate culture, which of the following statements is/are true?

i)The organization will take few risks.
ii)The organization will undertake new projects rapidly.


Answer

Correct Answer: Only (i) is true

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173. Who proposed the 'Theory X' and 'Theory Y' model?


Answer

Correct Answer: Douglas McGregor

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174. Which of the following constitute the analytical methods of job evaluation?

i)Point-ranking method
ii)Ranking method
iii)Job-grading method
iv)Factor comparison method


Answer

Correct Answer: i and iv

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175. Which of the following does NOT complete this statement? "Managers should ensure that employees' objectives are ______."


Answer

Correct Answer: free from time constraints

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176. Which of the following statements is/are true?

i)Corporate culture has no impact on bottom-line performance.
ii)Corporate culture can be quickly and easily changed.


Answer

Correct Answer: Neither is true 

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177. Which of the following terms refers to temporary separation?


Answer

Correct Answer: Lay-offs 

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178. Which of the following types of corporate culture would be most effective in a Research and Development-Oriented Organization?


Answer

Correct Answer: Innovative

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179. Which of the following approaches entails giving a series of options to an expatriate and letting him/her decide how to spend the available funds?


Answer

Correct Answer: Cafeteria Approach

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180. Which of the following statements is/are true?

i)Management by Objectives invariably limits the employees' freedom to tackle tasks as they see fit.
ii)Management by Objectives invariably de-motivates the staff, as they resent being monitored.


Answer

Correct Answer: Neither is true

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181. Organizations should aim for a level of staff turnover that:


Answer

Correct Answer: balances maintaining expertise with injecting new talent.

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182. Which of the following processes involves determining the basic characteristics of the successful employees, and using these as a yardstick in choosing the selection test?


Answer

Correct Answer: Predictive validity

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183. Which of the following is NOT a learning style?


Answer

Correct Answer: Osmotic 

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184. In which performance appraisal method are multiple rates involved, and appraisal is made by superiors, peers, subordinates, and clients?


Answer

Correct Answer: 360-Degree Appraisal

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185. In which of the following situations would a 'Laissez-faire' management style be most effective?


Answer

Correct Answer: Where the staff are highly-skilled and motivated

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186. Which of the following can NOT act as the 'raters' in a Performance Appraisal system?


Answer

Correct Answer: Family

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187. A Job Compatibility Questionnaire (JCQ) determines:


Answer

Correct Answer: whether an applicant's preferences match the job characteristics.

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188. Which of the following statements are true?
i)Theory X managers assume that employees care about the interests of the organization.
ii)Theory Y managers show trust in employees.


Answer

Correct Answer: Only (ii) is true

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189. _________ devised the concept of Management By Objectives (MBO) in 1954.


Answer

Correct Answer: Peter Drucker

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190. A 'Preliminary Interview' is also called:


Answer

Correct Answer: Courtesy Interview

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191. Why might staff development activities have negative consequences for an organization?


Answer

Correct Answer: Rival organizations may poach highly-skilled staff 

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192. A manager decides to allow her staff to start and finish work at times that suit them, so long as they work their contracted hours.  What change in their conditions will she be making?


Answer

Correct Answer: Introduction of flexible-hours working

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193. The introduction of a new employee to his/her job, colleagues, and organization is called:


Answer

Correct Answer: Induction

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194. Which of the following techniques are associated with Job Design?

i)Autonomous Technique
ii)Work Study Technique
iii)Work Simplification Technique
iv)Job Analysis


Answer

Correct Answer: i and iii

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195. What is the name of the rating error in which one aspect of an individual's performance influences the evaluation of the entire performance?


Answer

Correct Answer: Halo effect

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196. Which of the following is NOT an employer's responsibility?


Answer

Correct Answer: To provide reasonable prospects for promotion

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197. According to the _____________, every employee has to record his/her daily activities.


Answer

Correct Answer: Diary method  

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198. "Make or Buy" is a phrase associated with Recruitment. To what does the word "Buy" refer?


Answer

Correct Answer: Hiring skilled workers and professionals

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199. According to ERG Theory, ERG is an acronym for:


Answer

Correct Answer: Existence, Relatedness, and Growth

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200. Amit, Ben and Charlotte work in the sales department of Fortex.  Amit makes a formal complaint to their manager, claiming that Charlotte has been telling other people that his work is poor.
Under which category does the manager's response come?


Answer

Correct Answer: Handling grievances

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201. Human Resource Audit covers:

i)Audit of suppliers
ii)Audit of HR function
iii)Audit of corporate strategy
iv)Audit of financial books


Answer

Correct Answer: ii and iii

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202. Horizontal Promotion refers to:


Answer

Correct Answer: increase in responsibilities, hike in pay, and change in designation, but no change in job classification.

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203. In Maslow's hierarchy of needs, which needs are described as higher order needs?


Answer

Correct Answer: Self actualization, esteem, and social needs

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204. Which of the following are expenses associated with recruitment?


Answer

Correct Answer: All of the above

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205. Which of the following is at the top of the hierarchy in Maslow's hierarchy of needs?


Answer

Correct Answer: Self-actualization 

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206. In which Human Resource Audit approach do the auditors identify another company as a model for evaluation?


Answer

Correct Answer: Comparative Approach

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207. At the end of a new recruit's probationary period, an employer may:


Answer

Correct Answer: do any of the above. 

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208. A set of statements describing the behaviors that an organization regards as important, is known as the organization's ________.


Answer

Correct Answer: values

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209. Which of the following statements is true?


Answer

Correct Answer: A labor union may picket company premises during a strike.

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210. The jobs of project teams, temporary task forces, and assembly teams are _________ in nature.


Answer

Correct Answer: pooled

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211. Which of the following is NOT a benefit of the use of group work in training activities?


Answer

Correct Answer: All participants get to contribute equally

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212. Which of the following statements is/are true?

i)Accountability can be given without consultation.
ii)Responsibility can be given without consultation.


Answer

Correct Answer: Only (i) is true

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213. Which of the following is an employer legally obliged to do in the recruitment process?


Answer

Correct Answer: Provide the person appointed with a written statement of their conditions of service 

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214. Which of the following, according to Frederick Herzberg, is NOT a 'motivator'?


Answer

Correct Answer: Salary

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215. Which of the following assesses an individual's achievement and motivational levels?


Answer

Correct Answer: Thematic Appreciation Test (TAT) 

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216. Which of the following is a disadvantage of an 'Authoritarian' management style?


Answer

Correct Answer: It may demotivate subordinates

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217. The tendency to give extreme ratings (i.e. on Performance Appraisals), often resulting in rating inflation.

Answer

Correct Answer: Leniency

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218. What is NOT a major component of Training Needs Analysis?

Answer

Correct Answer: Resource Analysis

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219. Steve earns more commission as his sales increase. For example, for sales of up to $25,000, he receives a commission of 2%. For sales between $25,001 and $50,000, he receives a commission of 2.5%, and so forth. What type of compensation structure does Steve receive?

Answer

Correct Answer: Graduated Commission

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220. What is NOT a core element of Management by Objectives?

Answer

Correct Answer: Individual targets are set by senior leadership

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221. True or false: All investigation interviews should be recorded.

Answer

Correct Answer: False

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222. Workers' compensation is regulated by the

Answer

Correct Answer: States.

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223. Which of the following are customarily excluded from a bargaining unit?

Answer

Correct Answer: Supervisory employees

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224. The Health Insurance Portability and Accountability Act

Answer

Correct Answer: Limited preexisting condition restrictions.

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225. Under the Fair Labor Standards Act (FLSA), the minimum age for employment in non-agricultural employment is:

Answer

Correct Answer: 14

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226. A standard employment practice that seems to be fair, yet results in discrimination against a protected class is a description of:

Answer

Correct Answer: Disparate impact.

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227. Which of the following is a productivity type of statistical HR measurement.

Answer

Correct Answer: Revenue per employee.

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228. The Occupational Safety and Health Act of 1970 grants employees the right to do all of the following except:

Answer

Correct Answer: View detailed reports of all workplace accidents.

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229. A job design strategy that increases the variety of responsibilities but requires the same skill level is referred to as

Answer

Correct Answer: Job enlargement.

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230. Which of the following is NOT a compensable factor?

Answer

Correct Answer: Seniority.

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231. Which one of the following is not an organisational structure?

Answer

Correct Answer: Autocratic stucture

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232. Pay compression can be created by several means, including:

Answer

Correct Answer: Emphasizing external competitiveness over internal equity.

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233. Which learning curve is common when an employee is learning a difficult task that also requires specific insight?

Answer

Correct Answer: S-shaped curve

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234. Which contributes to FICA?

Answer

Correct Answer: Social Security and Medicare Tax

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235. Which of the following pieces of legislation is NOT directly related to benefits?

Answer

Correct Answer: Fair Labor Standards Act (FLSA)

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236. Forced Ranking Performance Appraisals ranks against

Answer

Correct Answer: Others in department

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237. Which of the following activities is typical of a transactional leader?

Answer

Correct Answer: Intervenes when standards are not met.

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238. When providing employment verification over the phone, many employers will provide

Answer

Correct Answer: Dates of employment and title

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239. Which of the following is an example of disparate treatment?

Answer

Correct Answer: Members of a protected group are subject to stricter attendance rules.

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240. A general Company Orientation may not include

Answer

Correct Answer: Department Processes

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241. Form W2 and 1099 Forms must be mailed on or before which date?

Answer

Correct Answer: January 31st

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242. Who has the MOST responsibility for providing and carrying out solutions to performance related issues and behaviors?

Answer

Correct Answer: Immediate supervisor

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243. Which is critical when judging the objectivity of Performance Appraisals?

Answer

Correct Answer: Awareness of rating biases

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244. Which of the following is true under the Equal Pay Act?

Answer

Correct Answer: Employees doing equal work should receive the same pay.

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245. Which fits a remote Independent Contractor Best?

Answer

Correct Answer: Must use own equipment

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246. Internal recruiting method that allows current employees the chance to respond to announcements of positions;

Answer

Correct Answer: Job posting

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247. How long should files of terminated employees be held?

Answer

Correct Answer: At least 3 years

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248. True or false? Health benefit deductions are an after tax deduction.

Answer

Correct Answer: False

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249. What is the difference between training activities and developmental activities?

Answer

Correct Answer: Training activities prepare employees for their present jobs; developmental activities prepare employees for future jobs.

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250. FMLA does not grant leaves for:

Answer

Correct Answer: Siblings

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251. Which may not be in a company's Annual Performance Appraisal processes?

Answer

Correct Answer: Managers can change review after meeting with employee

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252. When working with Unions, how long should HR prepare for contract negotiations prior to end of a collective bargaining agreement?

Answer

Correct Answer: Up to several months in advance

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253. When determining Employee vs. Contractor you must look at:

Answer

Correct Answer:  Degree of control over work

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254. Which of the following is one of the elements of a SMART goal?

Answer

Correct Answer: Action-oriented.

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255. Skills inventory is used to

Answer

Correct Answer: Determine experience and abilities of workforce

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256. A window manufacturer guarantees its installers a base wage plus an extra $25 for each job completed to specifications. The employer is using a:

Answer

Correct Answer: Productivity-based system

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257. Which is not a purpose of a written job description?

Answer

Correct Answer: List several department roles

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258. Investigation interviews should result in:

Answer

Correct Answer: Written statements that are signed by those interviewed

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259. In the United States with regards to HIPPA and ADA, it is best practice to

Answer

Correct Answer: Keep employee medical records separate from personnel records

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260. True or false? A Company is responsible for payroll taxes for Contractors.

Answer

Correct Answer: False

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261. When an employee comes to HR to discuss a concern with a Supervisor which is best practice?

Answer

Correct Answer: Assure conversation will be kept confidential

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262. Who may not be eligible for benefits?

Answer

Correct Answer: Contractors

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263. Which is considered a bad question during the interview process?

Answer

Correct Answer: How old are you?

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264. What action can help reduce company risk when dealing with unemployment claims?

Answer

Correct Answer: Document the events leading to termination

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265. An Employee Handbook:

Answer

Correct Answer: Should be signed by all employees

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266. An HR audit is designed to help management

Answer

Correct Answer: All of these.

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267. An interviewer believes that older workers are more difficult to train and make more mistakes than younger workers. This form of performance appraisal error is

Answer

Correct Answer: Bias.

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268. What is a good way to increase organizational performance?

Answer

Correct Answer: Acting on employee surveys

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269. True or false? The length of time employee records must be kept varies, according to federal and state laws.

Answer

Correct Answer: True

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270. True or false? Non-Exempt employees must be paid for hours worked overtime.

Answer

Correct Answer: True

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271. Which is a good observation when developing an Employee Recognition Program?

Answer

Correct Answer: Employees may have different motivators

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272. When recruiting for an openned position, which is best practice?

Answer

Correct Answer: Contact most qualified candidates to schedule 1st interviews

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273. What is the best way to increase Performance Appraisal process satisfaction? 

Answer

Correct Answer: Allow the employee and supervisor to set goals

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274. True or false? A good HR Manager may not always know the right answer, but will know how to find it.

Answer

Correct Answer: True

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275. True or false? Role playing is a training technique used to develop skills.

Answer

Correct Answer: True

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276. Standard Operating Procedures are useful for

Answer

Correct Answer: Both new and existing employees

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277. A good safety program should include:

Answer

Correct Answer: All of these.

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278. To help reduce the risk of discrimination, it is best practice to:

Answer

Correct Answer: Have fair and enforceable policies and procedures

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279. True or false? A Matrix Organization is characterized as one that is diverse and interconnected.

Answer

Correct Answer: True

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280. True or False: Organizational Development (OD) is a process used to enhance the effectiveness of an organization and the well-being of its members through planned interventions.

Answer

Correct Answer: True

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281. When creating a new position which is best?

Answer

Correct Answer: Conducting an assessment of the department's needs

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282. When evaluating compensation, it is best to look at

Answer

Correct Answer: External and Internal Equity

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283. With frequent regulation changes, it is best to:

Answer

Correct Answer: Evaluate policies regularly

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284. Which is not considered a payroll tax?

Answer

Correct Answer: Garnishments

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285. The best way to prevent unionization is to:

Answer

Correct Answer: Prevent unhappy employees by treating them well

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286. Which is a soft skills topic for Leadership Training?

Answer

Correct Answer: Time Management

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287. One important role of the HR Manager is to:

Answer

Correct Answer: Assess risks as it relates to employees

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288. True or false? Harassment can occur in all work environments between opposite and same sex employees.

Answer

Correct Answer: True

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Human Resource Management Subjects