1. Which of the following is NOT a factor that those with HRM responsibility must consider when developing a culture or climate of service-user orientation?
Answer
Correct Answer:
A clear, well-structured succession plan
Note: This Question is unanswered, help us to find answer for this one
2. In 1998 the Workplace Employment Relations Study found that job security guarantee is:
Answer
Correct Answer:
Low in both sectors
Note: This Question is unanswered, help us to find answer for this one
3. Which of the following did Valverde et al. (2006) conclude that HR activity mix was more related to?
Answer
Correct Answer:
Corporate choice
Note: This Question is unanswered, help us to find answer for this one
4. How many ‘agency mix’ models did Valverde et al. (2006) identify in their study of the extent of variation between HR roles among the 230 Spanish organisations that they collected data from?
Answer
Correct Answer:
7
Note: This Question is unanswered, help us to find answer for this one
5. What are the four key characteristics of HRM in the public sector (proposed by Farnham & Horton, 1996)?
Answer
Correct Answer:
Paternalistic management style, standardised employment practices, collectivism and aspiring to be ‘model’ employers of staff
Note: This Question is unanswered, help us to find answer for this one
6. What is a service-user orientation?
Answer
Correct Answer:
Ensuring the user is always the main focus, as well as their satisfaction
Note: This Question is unanswered, help us to find answer for this one
7. Which statement below is true of the public sector?
Answer
Correct Answer:
Usually under Government jurisdiction and funded by tax
Note: This Question is unanswered, help us to find answer for this one
8. What is the third sector?
Answer
Correct Answer:
Not-for-profit, charitable and voluntary organisations
Note: This Question is unanswered, help us to find answer for this one
9. What does the chapter include in the not-for-profit sector?
Answer
Correct Answer:
Public and third sector organisations
Note: This Question is unanswered, help us to find answer for this one
10. What is institutional isomorphism?
Answer
Correct Answer:
When most organisations within an industry or sector adopt practices similar to the highest performing organisation
Note: This Question is unanswered, help us to find answer for this one