Performance Management and Motivation MCQ
Under the Forced Distribution Model, supervisors are typically required to:
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Rate no more than a certain percentage of their subordinates at the high end of the scale (usually 10–15%)
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When supervisors use only recent performance information to evaluate subordinates, this is termed as:
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Recency error
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Multi-source feedback typically refers to collecting information on individual performance from the following:
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The employee’s supervisor, subordinate(s), clients/customers, peers
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According to the Leader–Member Exchange theory, supervisors:
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Create in-groups and out-groups among their subordinates
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The motivation model can be summarised as follows:
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Performance à Needs à Appraisal à Outcomes à Results
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What is central tendency error?
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Supervisors rating all, or most, of their subordinates around the middle of the scale
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Which of the following is an employee ‘behaviour’, and not a trait?
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Quantity of work
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The process of matching individuals’ competencies with job requirements, so as to achieve the best fit, is known as:
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Job assignment
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Motivation can be defined as:
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A psychological drive to behave in a particular fashion
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The process by which organisations ensure that employees are working towards achieving a company’s strategic objectives is known as:
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Correct Answer:
Performance management
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