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HRM and the individual MCQ

The terms of an employment contract can be either

Answer

Correct Answer: Express or implied

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The economic dimension of the employment relationship is referred to as the

Answer

Correct Answer: Wage–effort bargain

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The Bath People and Performance Model stresses the importance of ‘unlocking’ which of the following to improve individual performance?

Answer

Correct Answer: Discretionary behaviour

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The act of expressing organisationally desired emotions during service transactions’: (Morris and Feldman, 1996: 987) is referred to as

Answer

Correct Answer: Emotional labour

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The dimension of the employment relationship which refers to the implicit expectations that each part has of the other is referred to as

Answer

Correct Answer: The psychological contract

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