MCQs > Business & Organization > Organizational Behavior MCQs > General MCQs

General Organizational Behavior MCQs

1. True or False? Ethics is the study of moral values or principles that guide our behavior and inform us whether actions are right or wrong.

2. Which of the following best describes a hedonistic employee?

3. The hierarchy at an organization defines what relationship among the employees?

4. What is an example of job rotation?

5. True or False? A laissez faire leadership style occurs when all power is passed onto the staff.

6. What is organizational scenario planning?

7. How is an organizational chart used at a company?

8. What is an example of employee autonomy at an organization?

9. True or False? Workforce diversity appreciates differences among people within organizations, such as gender, race, and ethnicity.

10. What is the definition of self-efficacy?

11. Which is the best example of "the sandwich approach"?

12. What is an example of employee empowerment?

13. Which of the following is the best definition of job burnout?

14. Total Quality Management is defined as:

15. Stress on the job can affect an employee's physical health, true or false?

16. True or False? The practice of actively shaping our public image is called impression management.

17. True or False? Motivation is a psychological state that reflects an intention to behave in certain ways.

18. Which of the following is a force for affecting organizational behavior?

19. Which of the following best explains why an employee behaves as s/he does?

20. What is the definition of downward communication?

21. Employees can take responsibility for their careers by utilizing what tools?

22. Which of the following is an example of accountability at an organization?

23. Delegation of tasks is defined as which of the following?

24. What are three rewards stated in the Porter-Lawler model?

25. What is the definition of a "positive climate" in the workplace?

26. In present context, which one of these is NOT a challenge for Organizational behavior?

27. Traits of an effective manager are characterized by the following examples?

28. Individuals manage conflict on the job by what factors?

29. Which of the following is the best definition of work engagement?

30. Which of the following is the best example of a multidisciplinary team?

31. What is an example of a value conflict at an organization?

32. Who are an organization's stakeholders?

33. Which model has the motto: “Might is right”?

34. True or False? To be the most effective, punishment should be given within a group of the subordinate's peers.

35. What is vertical integration at an organization?

36. The flight or fight response to stress is what type of characteristic?

37. What is the study of the institutions and practices in different societies during a given time period?

38. The behavior observation scales measure which of the following employee traits?

39. What is the definition of the halo effect?

40. What is an example of an informal network?

41. What traits do Type B personalities usually have?

42. Which is an example of a formal reward system at an organization?

43. What is the capacity to influence others through the ability to apply punishment?

44. What does the equity theory of motivation focus on?

45. What is a factor of organizational citizenship behavior?

46. The multiple arrangements of physical space shared by co-workers at an organization are called?

47. Organization codified knowledge includes which of the following factors?

48. Which of these sources of power is the capacity to influence others through formal authority?

49. Organizational intelligence surveys are used for what purpose at an organization?

50. What is the definition of an organizational mental model?

51. An example of self-serving bias is which of the following characteristics?

52. Which of the following is a strategy of job design that increases job depth by meeting employees needs for psychological growth?

53. What factor exhibits the ethical values of an employee?

54. True or False? It is possible for an organization to be effective without being efficient.

55. Which 3 levels does Organizational Behavior focus on?

56. In order from lowest to highest, what are Maslow’s five classes of needs?

57. What traits do Type A personalities usually have?

58. What are behavioral anchored rating scales?

59. What is a characteristic of employer leniency error within employee appraisals?

60. Who is known as “the father of scientific management”?

61. What are the 3 Theoretical Frameworks of Organizational Behavior?

62. True or False? Abraham Maslow is noted with developing the Two-Factor theory of motivation.

63. True or False? Theory Y assumes that people dislike work and seek to avoid it at all costs.

64. Which model illustrates a team that is based on the principle of mutual contribution?

65. What is the name of the tendency for groups to take more risks than individuals at an organization?

66. What is an example of high-context communication?

67. True or False? Transformational leadership works via a clear chain of command so that it is clear what is required of staff.

68. The balance theory states which of the following characteristics?

69. According to Herzberg, which of the following may be regarded as hygiene/maintenance factors?

70. Hawthorne Studies are related to which stage of the organizational behavior evolution?

71. What is an example of low-context communication?

72. True or False? The scope of Organization Behavior includes technology.

73. True or False? Efficient managers 'do the right things' to achieve outputs and meet objectives.

74. Which model is the concept “Leadership motivates the people to work and not the power of money” related to?

75. Maslow and Herzberg are two examples of _______ theories of motivation.

76. Which of the following is an effective way of making decisions when people in an organization show resistance to change?

77. Which theory contains the assumptions that employees dislike work, are lazy, dislike responsibility and must be coerced to perform?

78. Which of the following is a/are primary characteristic/s of organization culture?

79. Which of the following strategies can best suit an organization having a loose structure, low specialization, low formalization, and decentralization?

80. _________ is a form of organizational resistance to change which includes lack of emotion and motivation.

81. Which structure creates dual lines of authority and combines functional and product departmentalization?

82. Which term can be used for voluntary actions that violate established norms, and threaten the organization or its members or both?

83. Distinctiveness, an aspect of the Attribution theory, refers to whether an individual displays:

84. Which personality trait involves attentiveness to inner feelings, preference for variety, and intellectual curiosity?

85. The conflict that supports the goals of a group and improves its performance is called:

86. Which among the following is a technique of impression management?

87. Which of the following effects refers to a cognitive bias whereby the perception of a trait is influenced by the perception of former traits?

88. Which of the following is an informal group bound together by the active pursuit of a single issue?

89. __________ power is based upon the power holder's superior abilities.

90. To which of the following can the growing interest in workplace spirituality be attributed?

91. __________ is the extent to which an individual believes they control the events which affect them.

92. Assessing the likelihood of an occurrence by drawing analogies, and seeing identical situations in which they do not exist is known as:

93. Based on the findings of the Managerial Grid, managers were found to perform best under the _____.

94. What is referent power?

95. A personality test that taps four characteristics and classifies people into 1 of the 16-personality types is called the:

96. From among the following, which survey feedback tool is used in organizational development?

97. With which of the following factors is stress associated?

98. ________ are the persons who act as catalysts and assume the responsibility for managing change activities.

99. The________ theory determines the stability and instability of causes related to success or failure.

100. The tendency to underestimate the influence of external factors and overestimate that of internal factors, when making judgments about the behavior of others is called:

101. In which leadership style do followers make attributions of heroic leadership abilities when they observe certain behavior?

102. Who proposed Theory X and Theory Y?

103. What is the term for the process whereby workers organize themselves to meet, discuss, and negotiate matters related to their work with their employers?

104. The _________ type of corporate culture involves high levels of risk taking and dynamism.

105. Who provides an informal communication link between the negotiator and the opponents in third party negotiations?

106. Which principle states that a subordinate should have only one superior to whom he or she is directly responsible?

107. Which of the following is the period of learning that occurs before a new employee joins an organization?

108. In Maslow's hierarchy of needs, which of the following are described as higher order needs?

109. _________ is/are developed through external adaptation and internal integration.

110. An organization's support programs which are focused on the employees' total physical and mental condition are called_____.

111. Through which of the following can an individual organize and interpret his sensory impressions to give meaning to his environment?

112. Which type of organizational change is called decentralization of power?

113. In the Fiedler model, the degree to which job assignments are procedurized is called:

114. During which of the following does an employee express organizationally desired emotions during interpersonal transactions?

115. Which theory of motivation uses the concepts of motivation and hygiene factors?

116. Which view regarding conflict shows that conflict is a natural and inevitable outcome in a group?

117. Which of the following is a conflict resolution technique?

118. In Maslow's hierarchy of needs, which of the following tops the hierarchy triangle?

119. __________ is a type of organizational stress caused by sudden over-joy.

120. The values that are accepted throughout the organization are called:

121. In coercive power, the base is dependent on:

122. Which of the following is a behavioral theory of leadership?

123. Which of the following personality characteristics is associated with an individual who is pragmatic, maintains emotional distance and believes that ends can justify means?

124. On what basis are jobs grouped together in an organization?

125. Who proposed the concept of Managerial Grid?

126. In Lewin's Three-step model, which is the first step presented by Kurt Lewin?

127. State whether True or False. Personality is the sum total of ways in which an individual reacts and interacts with others.

128. State whether True or False. Legitimate political behavior is extreme political behavior that violates the implied rules of the game.

129. State whether True or False. Unhealthy changes in eating habits, such as untimely meals or binge eating, or a sudden increase in the consumption of alcohol are behavioral symptoms of stress.

130. State whether True or False. Personality is the sum total of ways in which an individual reacts and interacts with others.

131. State whether True or False. A strong culture is a culture in which the core values are intensely held and widely shared.

132. State whether True or False. Collaborating is the willingness of one party in a conflict to place the opponent's interest above its own.

133. What are the radical qualities which a teleselling agent needs to have to perform well?

134. Fred e. fiedler’s lpc test requires a subject to describe a coworker they________.

135. The ability to punish a subordinate is associated with _______ power.

136. According to the job characteristics model, task significance is the degree to which ________.

137. ________ refers to basing managerial decisions on the best available scientific proof.

138. Emotions such as relaxation, serenity, and calmness comprise the ________ mood dimension.

139. Mbo is consistent with a(n) ______ performance appraisal.

140. ________ is moderately correlated with organizational citizenship behavior.

141. Fiedler’s model uses the _________ scale to measure a person’s leadership style.

142. Increasing workforce diversity is likely to reduce ________ as a barrier to social perception.

143. Stimulation is in the ____________ part of schwartz?s model

144. All of the following are most likely assessed on personality tests except ________.

145. Lower-level managers typically confront ________.

146. Job satisfaction has a _____ correlation with counterproductive behavior.

147. The commitment concept says that plans should ________.

148. Workgroups are characterized by ________.

149. Flat organizational structures become more and more desirable as __________ uncertainty increases

150. Groupthink is most commonly seen in the group decision-making approach using ________.

151. Work-family conflict is a type of _____ stressor.

152. A(n)_____ is an example of an intrinsic reward.

153. A(n)_____ refers to a reward given by another person.

154. An example of change in competition is ________.

155. An example of change in the nature of the workforce is an increase in ________.

156. If unpredictable instances of a target behavior are reinforced, a _________ schedule is in effect.

157. In expectancy theory, ____ is the perceived relationship between effort and performance.

158. In the context of organizational behavior, _____ stressed the value of participative management.

159. Research indicates that high-achieving teams __________.

160. Stage ii of the conflict process deals with the conflict being ________.

161. Clarifying the issues of a problem is the _____ step in the problem-solving process.

162. According to contingency management, international managers need to ________.

163. Motivation is not ________.

164. An informal group is characterized by the ________.

165. ________ socialization tries to strip away certain characteristics of the recruit.

166. Workers need ________ in their environment

167. The vertical hierarchy is also known as _____.

168. _____ is a hidden cost to basing production in a foreign location.

169. Appropriability theory refers to ________.

170. According to the action research model, the _____ before diagnosing the need for change.

171. According to the attribution theory of leadership, a person aiming to be a leader has to ________.

172. _____ is a leadership philosophy characterized by an absence of managerial decision making.

173. ________ prevents a single employee from getting conflicting orders from two different superiors.

174. Company chants are examples of ________.

175. Company chants are used to ________.

176. A(n) ________ leader in path-goal theory does little but set challenging goals for followers.

177. __________ is the process of configuring organizations to meet environmental challenges.

178. ________ is the process of filtering information received by our senses.

179. In the context of managing change, _____ forces support the status quo.

180. Managers can motivate employees to increase their efforts by ____

181. Procedural fairness while implementing changes is especially important when ________.

182. _____ refers to a change in the attitudes and behaviors of a few employees in the organization.

183. Reactive and protective behaviors designed to avoid action, blame, or change are termed ________.

184. Individual behavior in organizations includes ________.

185. Employees are most likely to perceive their organization as supportive when ________.

186. Employment planning involves ________.

187. Conflict is dysfunctional when it ________.

188. Organizational buying criteria serve the same purpose as __________ criteria used by consumers.

189. Workplace diversity can best be described as ________.

190. In a negotiation between a man and a woman, we would expect the woman to ________ than the man.

191. When people disagree about a preferred outcome or end state, they are involved in _____ conflict.

192. Collectively, the values and perceptions of a cultural group represent its _____.

193. Cultural understanding will help you avoid displaying ______.

194. In _____ individuals focus on the original issue and try to identify the specific problem.

195. An individual is likely to resist change because of the feeling ________.

196. Job satisfaction is positively correlated with ______ and negatively correlated with ______.

197. The extensive use of work teams benefits organizations by ________.

198. The extent to which something provides economic value greater than its cost is called its _____.

199. _____ is a discrepancy between one's felt emotion and one's expressed emotion.

200. ________ is called a ________ influence tactic.

201. Groups of approximately ________ members tend to be more effective for taking action.

202. In a simple environment, a manager should use the _______ model of decision making.

203. ______ is the sense that you have control over your work and its outcomes.

204. The ________ view of conflict focuses on productive resolution of conflicts.

205. The least preferred co-worker (lpc) questionnaire is used to measure whether ________.

206. The rational persuasion strategy is most closely linked to the __________ power base.

207. Under the zero-sum approach, rewards are distributed such that ________.

208. The term ________ refers to valid criticism that can encourage ethical behavior in organizations.

209. Transformational leaders enhance performance of employees by ________.

More Resources

Organizational Behavior Skill Assessment

Organizational Behavior PDF

Related MCQs

Organizational Culture

Professionalism & Ethics

Service Oriented Architecture (SOA)

Six Sigma Green Belt Certification

Skill Development (for Professionals)