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Organizational Communication MCQ

1. The foundation of integrity is your ____________________ system.

Personal values

Learning preferences

Course correction

Cycle of success.

Answer

Correct Answer: Personal values

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2. Principles of conduct that help govern the behavior of individuals and groups are known as _____.

Ethnocentrism

Ethics

Self Reflexivity

Cultural Humility

Answer

Correct Answer: Ethics

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3. Open systems are characterized by ____, or the ability to sustain themselves and grow.

Participation

Requisite variety

Negative entropy

Cultural diversity

Answer

Correct Answer: Negative entropy

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4. Y-Pattern Network is _____ than the all-channel network since two persons are closer to the center of the network.

Centralized

Less centralized

Decentralized

All of these

Answer

Correct Answer: Less centralized

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5. Wheel Network refers to when all communication flows through one person who is most likely the _____

Member

Group Leader

Both

None

Answer

Correct Answer: Group Leader

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6. Upward Communication is the process by which employees communicate with others who are _____ in the organizational hierarchy.

Lower

Higher

Equal

Both b and c

Answer

Correct Answer: Both b and c

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7. Shannon–Weaver Model of Communication is a Framework describing the communication process including the sender, receiver, and decoding of a message.

Encoding

Channel

Noise

All of these

Answer

Correct Answer: All of these

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8. Organizational Communication is the process by which individuals stimulate meaning in the minds of other individuals by means of _____ messages in the context of a formal organization.

Verbal

Nonverbal

Both

None

Answer

Correct Answer: Both

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9. Non Verbal Communication means sending and receiving of thoughts and feelings via _____ behavior.

Verbal

Non Verbal

Both

None

Answer

Correct Answer: Non Verbal

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10. Any communication barrier that may affect how a person interprets a message is known as_____

Silence

Noise

Clatter

None of these

Answer

Correct Answer: Noise

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11. Netiquette refers to _____ ettiquetes.

Video conferencing

Instant messaging

All of these

Answer

Correct Answer: Email

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12. The process by which employees communicate with others at the _____ level in the organizational hierarchy.

Same

Different

Multiple

Both a and b

Answer

Correct Answer: Same

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13. Internal Communication refers to communications transactions between individuals and/or groups at various levels and in different areas of specialization that is intended to_____

Design and redesign organizations

Implement designs

Co-ordinate day-to-day activities

All of these

Answer

Correct Answer: All of these

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14. Intercultural Communication focuses on the behavior of two _____ communication patterns.

Individuals

Groups

Both

None

Answer

Correct Answer: Individuals

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15. Grapevine is the _____ circulation of information in an organization.

Official

Unofficial

Both

None

Answer

Correct Answer: Unofficial

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16. External Communication is the information that is shared with the public through _____

Marketing

Public relations efforts

Information leaking

Both a and b

Answer

Correct Answer: Both a and b

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17. E-Harassment is any Email or other electronic communication directed at a specific person that _____

Causes emotional distress

Serves no legitimate purpose

Both

None

Answer

Correct Answer: Both

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18. The process by which employees communicate with others who are lower in the organizational hierarchy is known as _____ Communication.

Downward

External

Internal

None of these

Answer

Correct Answer: Downward

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19. Cyberslacking means using the Internet for _____ reasons during working hours.

Personal

Organizational

Social

All of these

Answer

Correct Answer: Personal

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20. Cross-Cultural Communication compares one culture to another to examine how people communicate in _____ ways.

Similar

Different

Both

None

Answer

Correct Answer: Both

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21. Communication Apprehension is an individual’s level of fear or anxiety with _____ communication with another person or persons.

Real

Anticipated

Both

None

Answer

Correct Answer: Both

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22. In circle network each person can communicate with _____ others located adjacent to them.

One

Two

Three

Four

Answer

Correct Answer: Two

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23. Chain Network gives a flow of information among members, although the people are at the _____of the chain.

Beginning

Mid

End

All of these

Answer

Correct Answer: End

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24. Individuals in an organization who limit the organization’s internal networks or external constituents together.

True

False

Answer

Correct Answer: False

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25. All Channel Network is a more _____ network that allows a free flow of information among all group members.

Centralized

Decentralized

Both

None

Answer

Correct Answer: Decentralized

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26. Active Listening is _____ listening.

Sensitive

Accurate

Nonjudgmental

All of these

Answer

Correct Answer: All of these

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Organizational Behavior MCQs | Topic-wise

MCQ on Contemporary Behavior	MCQ on Cross-Cultural Adjustments
MCQ on Developing a Cultural Mindset	MCQ on Emotions, Attitudes, and Stress
MCQ on Introduction to Organizational Behavior	MCQ on Leading Change and Stress Management
MCQ on Organizational Culture	MCQ on Organizational Strategy and Structure
MCQ on Perception and Attribution	MCQ on Person and Environment
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