1. Zone of Indifference is the range in which attempts to influence a person will be _____ and will be acted on without a great deal of thought.
Answer
Correct Answer:
Perceived as legitimate
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2. _____ is included in Three “Lines” of Power except_____
Answer
Correct Answer:
All of these
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3. “Where individuals advertise their _____ in order to elicit an attribution of being needy from observers” it is called Supplication.
Answer
Correct Answer:
Both a and b
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4. Self-Promotion is when individuals point out their _____ or accomplishments in order to be seen as competent by observers.
Answer
Correct Answer:
Abilities
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5. The ability to provide incentives or other things valued is known as_____
Answer
Correct Answer:
Reward Power
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6. When employees fight the change and try to undermine it it is called Resistance.
Answer
Correct Answer:
True
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7. The ability to influence based upon others’ identification with the individual and followers’ desire to emulate them is known as_____
Answer
Correct Answer:
Referent Power
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8. Rational Persuasion is the use of _____ a tactic commonly employed by leaders.
Answer
Correct Answer:
Both a and b
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9. Proactive Influence Tactics are the_____ ways of influencing others.
Answer
Correct Answer:
Both a and b
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10. Pressure Tactics are the Threats; tactics that relate to _____
Answer
Correct Answer:
Coercion
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11. Power is the potential of one person (or group) to _____ another person or group.
Answer
Correct Answer:
Influence
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12. Authority and influence bestowed by a position or office on whoever is occupying it is known as_____
Answer
Correct Answer:
Position Power
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13. Political Skill is the ability to _____ and to use such knowledge to influence others to act in ways that enhance one’s personal or organizational objectives.
Answer
Correct Answer:
Effectively understand others at work
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14. Influence over others, the source of which resides in the person instead of being vested by the position he or she holds is known as_____
Answer
Correct Answer:
Personal Power
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15. Asking someone to carry out a request or support a proposal out of friendship or asking for a personal favor before saying what it is refers to inspirational Appeals.
Answer
Correct Answer:
False
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16. Perceptions of Organizational Politics is a person’s perception of others’ behavior strategically designed to maximize_____
Answer
Correct Answer:
Both a and b
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17. Organizational politics refers to unsanctioned influence attempts that seek to promote _____ at the expense of organizational goals.
Answer
Correct Answer:
Self interest
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18. Legitimating Tactics refers to When the agent seeks to establish the legitimacy of a request or to verify authority to make it by referring to rules and _____
Answer
Correct Answer:
All of these
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19. Legitimate Power is the ability to_____ and get a response due to the nature of the roles between two people.
Answer
Correct Answer:
Request
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20. _____is a universal belief that if someone does something for you, they should be paid back.
Answer
Correct Answer:
Law of Reciprocity
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21. _____is where people signal their power or potential to punish in order to be seen as dangerous by observers.
Answer
Correct Answer:
Intimidation
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22. An appeal made to followers’ values and ideals or that seeks to arouse the target person’s emotions to gain commitment for a request or proposal is known as Inspirational Appeal.
Answer
Correct Answer:
True
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23. Ingratiation means _____
Answer
Correct Answer:
Both a and c
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24. Influence is the exercise of _____to change the behavior, attitudes, or values of an individual or group.
Answer
Correct Answer:
Power
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25. Impression Management is a set of behaviors that people use to protect their_____
Answer
Correct Answer:
Both a and b
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26. Expert Power is the ability to influence others due to _____
Answer
Correct Answer:
All of these
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27. When people self-sacrifice or go above and beyond the call of duty in order to gain the attribution of dedication from observers it is called_____
Answer
Correct Answer:
Exemplification
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28. Exchange is the persuasion based on _____
Answer
Correct Answer:
Quid pro quo
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29. _____ invites the person to be involved with a proposed idea, and may be used in any direction as well.
Answer
Correct Answer:
Consultation
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30. Compliance is when employees simply go along with the change but secretly_____
Answer
Correct Answer:
Hope that it is a program that will come to an end soon
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31. Commitment means employees support change and _____
Answer
Correct Answer:
Help the organization implement it
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32. Offer to provide assistance or resources to the person being asked to do something is known as_____
Answer
Correct Answer:
Collaboration
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33. Coercive Power is the ability to _____
Answer
Correct Answer:
Punish
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34. Coalition Tactics is a proactive influence tactic that involves seeking _____ of others as a reason for the target to agree.
Answer
Correct Answer:
Support
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35. Persuading the target of influence that complying with the influencer will advance his or her career is known as Apprising.
Answer
Correct Answer:
True
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