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Organizational Behavior Matters MCQ

Organizational design involves ____________.

Pay can be based on the skills actually used on the tasks performed, allowing for lower labor costs overall

Learning

Creating the organization's structure

Organizing

Answer

Correct Answer: Creating the organization's structure

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Organizational behavior focuses on ________.

Becomes less dissatisfied, and his or her motivation is unaffected

What an organization does well

Individual and group behavior as well as organizational aspects

Individual people, while leadership is a process

Answer

Correct Answer: Individual and group behavior as well as organizational aspects

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One of the various activities that parties engage in is __________.

Dividing the electorate

Narrowing voter choice

Running candidates

Reducing accountability mechanisms

Answer

Correct Answer: Running candidates

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According to the text, when open systems work well, they create a ______.

Balance

Model

Output

Value chain

Answer

Correct Answer: Value chain

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Contingency thinking is related to ______, whereby decisions are guided by research-based facts.

Open systems theory

Contingency theory

Evidence-based management

Correlation

Answer

Correct Answer: Evidence-based management

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According to the text, organizations strive to build a more sustainable global marketplace by ______.

Considering environmental factors

Opening international offices

Predicting corporate competitive advantage

Maintaining a constant state of flux

Answer

Correct Answer: Considering environmental factors

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To succeed in a complex working environment where the only constant is change, which of the following is the most important to do?

Delay sharing information with your peers to ensure you have a competitive advantage over them

Ensure your individual goals are prioritized and completed before working on the team’s goals

Understand the feelings, attitudes, and behaviors of others around you in order to work harmoniously and productively

Always confidently take the lead on all projects to highlight your abilities to your manager

Answer

Correct Answer: Understand the feelings, attitudes, and behaviors of others around you in order to work harmoniously and productively

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What are the three main levels of organizational behavior analysis?

The economic system, corporations, and organizations

Individuals, teams, and organizations

Teams, groups, and organizations

Employees, managers, and executives

Answer

Correct Answer: Individuals, teams, and organizations

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When high-involvement management is effective, it ______.

Builds strong relationships between employees and managers

Fosters mistrust

Decreases job satisfaction and eliminates all work-related stress

Decreases work-life balance

Answer

Correct Answer: Builds strong relationships between employees and managers

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What do managers do who practice positive organizational behavior management techniques?

Nurture the strengths of individuals

Attempt to fix individuals’ weaknesses

Identify and focus on individuals’ areas for improvement

Wait until the annual review period to discuss an individual’s performance

Answer

Correct Answer: Nurture the strengths of individuals

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Which of the items listed is NOT one of the ways that organizations unethically exploit labor?

Hiring children

Allowing employees to choose to work overtime

Paying very low wages

Forcing employees to work in poor or unhealthy conditions

Answer

Correct Answer: Allowing employees to choose to work overtime

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From the lists below, select three of the seven challenges and opportunities facing organizations today.

Critical thinking skills, financing, competitors

Innovation, workforce diversity, customer service

Education, politics, competition

Government regulations, taxes, trade barriers

Answer

Correct Answer: Innovation, workforce diversity, customer service

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Select the response with the three activities an employee must do to be successful in a business environment that is increasingly fluid and global

Be loyal, get results, and work well with others

Be a leader, balance personal and work life activities, and lower his or her stress

Provide great customer service, complete work on time, and be confident

Be agile, adaptable, and open to learning new skills

Answer

Correct Answer: Be agile, adaptable, and open to learning new skills

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Which of the following describes critical thinking?

Critical thinking skills are innate and cannot be learned.

HR professionals placed the need for critical thinking skills under innovation and IT skills.

The most successful senior executives scored lower on critical thinking skills than less successful senior executives.

The skill most in demand by corporations is critical thinking.

Answer

Correct Answer: The skill most in demand by corporations is critical thinking.

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Which of the following describes critical thinkers?

Achieves results, follows rules, and values extrinsic rewards

Loyal to the company, gets along well with others, and values intrinsic rewards

Provides great customer service, loyal to the company, and follows rules

A questioning mind, a willingness to embrace change, and a keen desire to learn

Answer

Correct Answer: A questioning mind, a willingness to embrace change, and a keen desire to learn

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There were five behavioral sciences listed as major contributors to the field of organizational behavior. Which of the following lists three of the five?

Archeology, linguistics, criminology

Cognitive science, economics, public health

Political science, sociology, anthropology

Neuroscience, social networks, psychobiology

Answer

Correct Answer: Political science, sociology, anthropology

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Which of the following is an intangible resource that is critical for gaining a competitive edge?

Software

Financing

Human capital

Raw materials

Answer

Correct Answer: Human capital

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In planning, a manager does which of the following?

Arranges resources, such as people, and functions to implement the strategy defined in a previous stage

Monitors employee performance

Sets goals, designs strategies, and identifies actions and resources needed to achieve success

Ensures milestones are being reached

Answer

Correct Answer: Sets goals, designs strategies, and identifies actions and resources needed to achieve success

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Organizational behavior is based on the idea that people are the key to which of the following?

Sales, revenue, and customer service

Productivity, competitive edge, and financial success

Manufacturing, service, and profit

Vision, strategy, and planning

Answer

Correct Answer: Productivity, competitive edge, and financial success

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Intangible resources are crucial for organizations competing in a global economy. Which of the following describes an organization’s intangible resources?

Equipment, property, and inventory

Conceptual skills, emotional intelligence, sustainability

Globalization, economic factors, cultural diversity

Trust between managers and coworkers

Answer

Correct Answer: Trust between managers and coworkers

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What are the four main functions of management?

Listening, coaching, praising, and monitoring

Hiring, coaching, monitoring, and firing

Explaining, predicting, influencing, and monitoring

Planning, organizing, leading, and controlling

Answer

Correct Answer: Planning, organizing, leading, and controlling

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The study of people and their activities in relation to societal, environmental, and cultural influences is known as?

Anthropology

Linguistic

Archaeology

None of these

Answer

Correct Answer: Anthropology

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