1. Organizations using information systems to deal with competitive forces __________.
Answer
Correct Answer:
Achieve the lowest operational costs
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2. In the chain of command, each person above you ________.
Answer
Correct Answer:
Has line authority
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3. Scope refers to whether a business is setting a wide or broad net, or whether it has a narrower focus.
Answer
Correct Answer:
True
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4. Strategic formulation is the process of forging a cohesive integrated set of strategies designed to deal with the environment and achieve the business mission and goals.
Answer
Correct Answer:
True
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5. _________ is a statement of the organization’s purpose and reason for existence.
Answer
Correct Answer:
Mission
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6. ________________ is an interdisciplinary field that uses complex computational methods, technology, artificial intelligence, statistics, research methods, and data bases to obtain information from very large, sometimes seemingly unrelated data sets.
Answer
Correct Answer:
High technology
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7. Research and development is the process by which organizations search for information and create techniques to improve their products and services.
Answer
Correct Answer:
True
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8. ________________ deliver a service rather than a tangible product.
Answer
Correct Answer:
Service firms
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9. ________________ produce an actual product or tangible output.
Answer
Correct Answer:
Manufacturing firms
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10. ___________ refers to the number of elements an organization has to consider in the enactment process.
Answer
Correct Answer:
Complexity
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11. __________________ refers to the speed at which various elements in the environment change.
Answer
Correct Answer:
Rate of change
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12. The process of identifying relevant environmental elements to define the environment of the organization is called ____________.
Answer
Correct Answer:
Enactment
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13. The business environment consists of the broad context within which an organization operates and includes sectors such as social, demographic, and cultural trends.
Answer
Correct Answer:
False
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14. The ____________ of an organization refers to how people are organized to achieve the company’s mission.
Answer
Correct Answer:
Structure
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15. The __________ of a firm is how it achieves its missions and goals.
Answer
Correct Answer:
Strategy
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16. Technology is the knowledge, tools, techniques, and processes used to create the goods and services of an organization by transforming inputs and outputs.
Answer
Correct Answer:
True
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17. The ___________ of an organization is made up of all external factors that have the potential to affect the organization.
Answer
Correct Answer:
Environment
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18. Organic organizations have a low degree of informality, specialization, and standardization, decentralized decision making, and non-integrated activities.
Answer
Correct Answer:
False
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19. ________ are employees and managers who support the line employees through a variety of functions.
Answer
Correct Answer:
Staff
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20. Line employees are people indirectly involved in production or service delivery
Answer
Correct Answer:
False
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21. _______ is a diagram of how people are organized and of the organization’s skeletal structure.
Answer
Correct Answer:
Organizational chart
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22. _______is whether a business is a setting wide or broad net, or whether it has a narrower focus.
Answer
Correct Answer:
Scope of strategy
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23. Based on providing a unique and different product of superior quality with special features are known as________.
Answer
Correct Answer:
Differentiation
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24. High-cost strategies based on designing, producing, marketing, and delivering a product or service more efficiently than competitors.
Answer
Correct Answer:
False
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25. The strategic management process is the combination of strategy formulation and implementation.
Answer
Correct Answer:
True
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26. Strategy implementation is the actions the organization takes to ignore the strategy it has formulated.
Answer
Correct Answer:
False
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27. The process of forging a cohesive integrated set of strategies designed to deal with the environment and achieve the business mission and goals is known as ____.
Answer
Correct Answer:
Strategic formulation
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28. how a firm achieves its mission and goals is known as ?
Answer
Correct Answer:
Strategy
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29. Objectives that specify what needs to be achieved and when, are known as _____.
Answer
Correct Answer:
Goals
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30. ________ is a statement of the organization’s purpose and reason for existence
Answer
Correct Answer:
Mission
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31. R&D is the process by which organizations search for information and create techniques to damage their products and services
Answer
Correct Answer:
False
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32. Deliver a service rather than a tangible product is known as Service firms
Answer
Correct Answer:
True
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33. Manufacturing firms produce an actual product or tangible input.
Answer
Correct Answer:
False
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34. The knowledge, tools, techniques, and processes used to create the goods and services of an organization by transforming outputs into inputs is known as ______
Answer
Correct Answer:
Technology
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35. ________ is the number of elements an organization has to consider in the enactment process.
Answer
Correct Answer:
Complexity
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36. _______ is the speed at which various elements in the environment change.
Answer
Correct Answer:
Rate of change
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37. Unpredictability in the environment is known as environmental uncertainty.
Answer
Correct Answer:
True
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38. ________ is the process of identifying relevant environmental elements to define the environment of the organization
Answer
Correct Answer:
Enactment
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39. customers, competitors, human resources, customers, financial institutions, governmental regulations, the economy, and technology that managers typically deal with on yearly basis is known as the business environment.
Answer
Correct Answer:
False
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40. General environment consists of _______.
Answer
Correct Answer:
All of these
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41. ____is all the external factors that have the potential to affect the organization
Answer
Correct Answer:
Environment
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42. Describes where the firm wants to be and its purpose and values are known as ______.
Answer
Correct Answer:
Vision
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