Note: This Question is unanswered, help us to find answer for this one
15. An individual is likely to resist change because of the feeling ________.
Answer
Correct Answer:
Of uncertainty
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16. In _____ individuals focus on the original issue and try to identify the specific problem.
Answer
Correct Answer:
Productive
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17. Cultural understanding will help you avoid displaying ______.
Answer
Correct Answer:
Ethnocentrism
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18. Collectively, the values and perceptions of a cultural group represent its _____.
Answer
Correct Answer:
Worldview
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19. When people disagree about a preferred outcome or end state, they are involved in _____ conflict.
Answer
Correct Answer:
Goal
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20. In a negotiation between a man and a woman, we would expect the woman to ________ than the man.
Answer
Correct Answer:
Be more accommodating
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21. Workplace diversity can best be described as ________.
Answer
Correct Answer:
The ways in which people in an organization are different from and similar to one another
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22. Organizational buying criteria serve the same purpose as __________ criteria used by consumers.
Answer
Correct Answer:
Evaluative
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23. Conflict is dysfunctional when it ________.
Answer
Correct Answer:
Reduces group cohesiveness
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24. Employment planning involves ________.
Answer
Correct Answer:
Addition of staff, reduction of staff, and selection only
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25. Employees are most likely to perceive their organization as supportive when ________.
Answer
Correct Answer:
They have a voice in decisions
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26. Individual behavior in organizations includes ________.
Answer
Correct Answer:
Attitudes, learning, and motivation
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27. Reactive and protective behaviors designed to avoid action, blame, or change are termed ________.
Answer
Correct Answer:
Defensive behaviors
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28. _____ refers to a change in the attitudes and behaviors of a few employees in the organization.
Answer
Correct Answer:
People change
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29. Procedural fairness while implementing changes is especially important when ________.
Answer
Correct Answer:
The employees perceive the outcome as negative
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30. Managers can motivate employees to increase their efforts by ____
Answer
Correct Answer:
Asking employees what their needs are then matching rewards to those needs
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31. In the context of managing change, _____ forces support the status quo.
Answer
Correct Answer:
Resistance
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32. ________ is the process of filtering information received by our senses.
Answer
Correct Answer:
Selective attention
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33. __________ is the process of configuring organizations to meet environmental challenges.
Answer
Correct Answer:
Organizational design
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34. A(n) ________ leader in path-goal theory does little but set challenging goals for followers.
Answer
Correct Answer:
Achievement-oriented
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35. Company chants are used to ________.
Answer
Correct Answer:
Transmit company culture to employees
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36. Company chants are examples of ________.
Answer
Correct Answer:
Rituals.
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37. ________ prevents a single employee from getting conflicting orders from two different superiors.
Answer
Correct Answer:
Unity of command
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38. _____ is a leadership philosophy characterized by an absence of managerial decision making.
Answer
Correct Answer:
Laissez-faire
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39. According to the attribution theory of leadership, a person aiming to be a leader has to ________.
Answer
Correct Answer:
Shape the perception that he or she could be a leader
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40. According to the action research model, the _____ before diagnosing the need for change.
Answer
Correct Answer:
Client-consultant relationship needs to be formed
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41. Appropriability theory refers to ________.
Answer
Correct Answer:
Denying rivals access to competitive resources such as management know-how
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42. _____ is a hidden cost to basing production in a foreign location.
Answer
Correct Answer:
Poor product quality
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43. The vertical hierarchy is also known as _____.
Answer
Correct Answer:
The chain of command
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44. Workers need ________ in their environment
Answer
Correct Answer:
Consistency
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45. ________ socialization tries to strip away certain characteristics of the recruit.
Answer
Correct Answer:
Random
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46. An informal group is characterized by the ________.
Answer
Correct Answer:
Fulfillment of the need for social contact
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47. Motivation is not ________.
Answer
Correct Answer:
A permanent personal trait
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48. According to contingency management, international managers need to ________.
Answer
Correct Answer:
Adapt their management styles to the local setting and people
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49. Clarifying the issues of a problem is the _____ step in the problem-solving process.
Answer
Correct Answer:
Second
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50. Stage ii of the conflict process deals with the conflict being ________.
Answer
Correct Answer:
Perceived and felt
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51. Research indicates that high-achieving teams __________.
Answer
Correct Answer:
Have a results-driven structure
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52. In the context of organizational behavior, _____ stressed the value of participative management.
Answer
Correct Answer:
Rensis likert
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53. In expectancy theory, ____ is the perceived relationship between effort and performance.
Answer
Correct Answer:
Expectancy
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54. If unpredictable instances of a target behavior are reinforced, a _________ schedule is in effect.
Answer
Correct Answer:
Variable
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55. An example of change in the nature of the workforce is an increase in ________.
Answer
Correct Answer:
Cultural diversity
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56. An example of change in competition is ________.
Answer
Correct Answer:
U.S. manufactured Toyota vehicles
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57. A(n)_____ refers to a reward given by another person.
Answer
Correct Answer:
Extrinsic reward
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58. A(n)_____ is an example of an intrinsic reward.
Answer
Correct Answer:
Employee's feelings of self-worth
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59. Work-family conflict is a type of _____ stressor.
Answer
Correct Answer:
Nonwork hindrance
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60. Groupthink is most commonly seen in the group decision-making approach using ________.
Answer
Correct Answer:
Interacting groups
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61. Flat organizational structures become more and more desirable as __________ uncertainty increases
Answer
Correct Answer:
Environment
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62. Workgroups are characterized by ________.
Answer
Correct Answer:
The goal of sharing information among members
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63. The commitment concept says that plans should ________.
Answer
Correct Answer:
Extend far enough to meet those commitments madewhen the plans were developed
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64. Job satisfaction has a _____ correlation with counterproductive behavior.
Answer
Correct Answer:
Moderate negative
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65. Lower-level managers typically confront ________.
Answer
Correct Answer:
Programmed decisions
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66. All of the following are most likely assessed on personality tests except ________.
Answer
Correct Answer:
Reasoning
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67. Stimulation is in the ____________ part of schwartz?s model
Answer
Correct Answer:
Openness to change
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68. Increasing workforce diversity is likely to reduce ________ as a barrier to social perception.
Answer
Correct Answer:
Stereotyping
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69. Fiedler’s model uses the _________ scale to measure a person’s leadership style.
Answer
Correct Answer:
Least preferred coworker
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70. ________ is moderately correlated with organizational citizenship behavior.
Answer
Correct Answer:
Job satisfaction
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71. Mbo is consistent with a(n) ______ performance appraisal.
Answer
Correct Answer:
Objective
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72. Emotions such as relaxation, serenity, and calmness comprise the ________ mood dimension.
Answer
Correct Answer:
Low positive affect
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73. ________ refers to basing managerial decisions on the best available scientific proof.
Answer
Correct Answer:
Evidence based management
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74. According to the job characteristics model, task significance is the degree to which ________.
Answer
Correct Answer:
A job bears an impact on the lives or work of other people
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75. The ability to punish a subordinate is associated with _______ power.
Answer
Correct Answer:
Coercive
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76. Fred e. fiedler’s lpc test requires a subject to describe a coworker they________.
Answer
Correct Answer:
Like the least
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77. What are the radical qualities which a teleselling agent needs to have to perform well?
Answer
Correct Answer:
All of the above
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78. State whether True or False. Collaborating is the willingness of one party in a conflict to place the opponent's interest above its own.
Answer
Correct Answer:
False
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79. State whether True or False. A strong culture is a culture in which the core values are intensely held and widely shared.
Answer
Correct Answer:
True
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80. State whether True or False. Personality is the sum total of ways in which an individual reacts and interacts with others.
Answer
Correct Answer:
True
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81. State whether True or False. Unhealthy changes in eating habits, such as untimely meals or binge eating, or a sudden increase in the consumption of alcohol are behavioral symptoms of stress.
Answer
Correct Answer:
True
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82. State whether True or False. Legitimate political behavior is extreme political behavior that violates the implied rules of the game.
Answer
Correct Answer:
False
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83. State whether True or False. Personality is the sum total of ways in which an individual reacts and interacts with others.
Answer
Correct Answer:
True
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84. In Lewin's Three-step model, which is the first step presented by Kurt Lewin?
Answer
Correct Answer:
Unfreezing
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85. Who proposed the concept of Managerial Grid?
Answer
Correct Answer:
Blake and Mouton
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86. On what basis are jobs grouped together in an organization?
Answer
Correct Answer:
Departmentalization
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87. Which of the following personality characteristics is associated with an individual who is pragmatic, maintains emotional distance and believes that ends can justify means?
Answer
Correct Answer:
Machiavellianism
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88. Which of the following is a behavioral theory of leadership?
Answer
Correct Answer:
Fiedler model
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89. In coercive power, the base is dependent on:
Answer
Correct Answer:
Fear
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90. The values that are accepted throughout the organization are called:
Answer
Correct Answer:
core values.
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91. __________ is a type of organizational stress caused by sudden over-joy.
Answer
Correct Answer:
Hypo stress
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92. In Maslow's hierarchy of needs, which of the following tops the hierarchy triangle?
Answer
Correct Answer:
Self-actualization
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93. Which of the following is a conflict resolution technique?
Answer
Correct Answer:
Compromise
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94. Which view regarding conflict shows that conflict is a natural and inevitable outcome in a group?
Answer
Correct Answer:
Human relations view
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95. Which theory of motivation uses the concepts of motivation and hygiene factors?
Answer
Correct Answer:
Two-Factor theory
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96. During which of the following does an employee express organizationally desired emotions during interpersonal transactions?
Answer
Correct Answer:
Emotional labor
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97. In the Fiedler model, the degree to which job assignments are procedurized is called:
Answer
Correct Answer:
Task structure.
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98. Which type of organizational change is called decentralization of power?
Answer
Correct Answer:
Strategic change
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99. Through which of the following can an individual organize and interpret his sensory impressions to give meaning to his environment?
Answer
Correct Answer:
Perception
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100. An organization's support programs which are focused on the employees' total physical and mental condition are called_____.
Answer
Correct Answer:
wellness programs
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101. _________ is/are developed through external adaptation and internal integration.
Answer
Correct Answer:
Organizational culture
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102. In Maslow's hierarchy of needs, which of the following are described as higher order needs?
Answer
Correct Answer:
Self actualization, esteem, social
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103. Which of the following is the period of learning that occurs before a new employee joins an organization?
Answer
Correct Answer:
Pre arrival stage
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104. Which principle states that a subordinate should have only one superior to whom he or she is directly responsible?
Answer
Correct Answer:
The unity of command
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105. Who provides an informal communication link between the negotiator and the opponents in third party negotiations?
Answer
Correct Answer:
The conciliator
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106. The _________ type of corporate culture involves high levels of risk taking and dynamism.
Answer
Correct Answer:
Entrepreneurial
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107. What is the term for the process whereby workers organize themselves to meet, discuss, and negotiate matters related to their work with their employers?
Answer
Correct Answer:
Collective bargaining
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108. Who proposed Theory X and Theory Y?
Answer
Correct Answer:
Douglas McGrego
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109. In which leadership style do followers make attributions of heroic leadership abilities when they observe certain behavior?
Answer
Correct Answer:
Charismatic
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110. The tendency to underestimate the influence of external factors and overestimate that of internal factors, when making judgments about the behavior of others is called:
Answer
Correct Answer:
Fundamental attribution error
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111. The________ theory determines the stability and instability of causes related to success or failure.
Answer
Correct Answer:
Attribution
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112. ________ are the persons who act as catalysts and assume the responsibility for managing change activities.
Answer
Correct Answer:
Change agents
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113. With which of the following factors is stress associated?
Answer
Correct Answer:
Constraints and demands
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114. From among the following, which survey feedback tool is used in organizational development?
Answer
Correct Answer:
The use of questionnaires to identify the discrepancies in the members' perception
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115. A personality test that taps four characteristics and classifies people into 1 of the 16-personality types is called the:
Answer
Correct Answer:
Myers-Briggs type indicator.
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116. What is referent power?
Answer
Correct Answer:
Power dependent on personal traits such as high level of identification with, admiration of, or respect for the power-holder.
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117. Based on the findings of the Managerial Grid, managers were found to perform best under the _____.
Answer
Correct Answer:
9,9 style
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118. Assessing the likelihood of an occurrence by drawing analogies, and seeing identical situations in which they do not exist is known as:
Answer
Correct Answer:
Representative heuristic.
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119. __________ is the extent to which an individual believes they control the events which affect them.
Answer
Correct Answer:
Locus of control
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120. To which of the following can the growing interest in workplace spirituality be attributed?
Answer
Correct Answer:
The desire to counterbalance the pressures and stress of a turbulent pace of life
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121. __________ power is based upon the power holder's superior abilities.
Answer
Correct Answer:
Expert
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122. Which of the following is an informal group bound together by the active pursuit of a single issue?
Answer
Correct Answer:
Coalition
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123. Which of the following effects refers to a cognitive bias whereby the perception of a trait is influenced by the perception of former traits?
Answer
Correct Answer:
Halo effect
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124. Which among the following is a technique of impression management?
Answer
Correct Answer:
Self Promotion
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125. The conflict that supports the goals of a group and improves its performance is called:
Answer
Correct Answer:
functional conflict.
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126. Which personality trait involves attentiveness to inner feelings, preference for variety, and intellectual curiosity?
Answer
Correct Answer:
Openness to experience
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127. Distinctiveness, an aspect of the Attribution theory, refers to whether an individual displays:
Answer
Correct Answer:
different behavior in different situations.
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128. Which term can be used for voluntary actions that violate established norms, and threaten the organization or its members or both?
Answer
Correct Answer:
Employee deviance
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129. Which structure creates dual lines of authority and combines functional and product departmentalization?
Answer
Correct Answer:
Matrix organization
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130. _________ is a form of organizational resistance to change which includes lack of emotion and motivation.
Answer
Correct Answer:
General apathy
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131. Which of the following strategies can best suit an organization having a loose structure, low specialization, low formalization, and decentralization?
Answer
Correct Answer:
Innovation strategy
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132. Which of the following is a/are primary characteristic/s of organization culture?
Answer
Correct Answer:
Innovation and risk taking
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133. Which theory contains the assumptions that employees dislike work, are lazy, dislike responsibility and must be coerced to perform?
Answer
Correct Answer:
Theory X
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134. Which of the following is an effective way of making decisions when people in an organization show resistance to change?
Answer
Correct Answer:
Negotiation
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135. Maslow and Herzberg are two examples of _______ theories of motivation.
Answer
Correct Answer:
content
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136. Which model is the concept “Leadership motivates the people to work and not the power of money” related to?
Answer
Correct Answer:
Custodial model
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137. True or False? Efficient managers 'do the right things' to achieve outputs and meet objectives.
Answer
Correct Answer:
False
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138. True or False? The scope of Organization Behavior includes technology.
Answer
Correct Answer:
False
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139. What is an example of low-context communication?
Answer
Correct Answer:
Specific verbal communication
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140. Hawthorne Studies are related to which stage of the organizational behavior evolution?
Answer
Correct Answer:
Human relations movement
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141. According to Herzberg, which of the following may be regarded as hygiene/maintenance factors?
Answer
Correct Answer:
none of these
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142. The balance theory states which of the following characteristics?
Answer
Correct Answer:
It is the theory that employees want to maintain their belief systems while on the job
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143. True or False? Transformational leadership works via a clear chain of command so that it is clear what is required of staff.
Answer
Correct Answer:
False
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144. What is an example of high-context communication?
Answer
Correct Answer:
Nonverbal cues
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145. What is the name of the tendency for groups to take more risks than individuals at an organization?
Answer
Correct Answer:
Risky shift
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146. Which model illustrates a team that is based on the principle of mutual contribution?
Answer
Correct Answer:
Collegial model
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147. True or False? Theory Y assumes that people dislike work and seek to avoid it at all costs.
Answer
Correct Answer:
False
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148. True or False? Abraham Maslow is noted with developing the Two-Factor theory of motivation.
Answer
Correct Answer:
False
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149. What are the 3 Theoretical Frameworks of Organizational Behavior?
Answer
Correct Answer:
Cognitive, Behavioristic, Social
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150. Who is known as “the father of scientific management”?
Answer
Correct Answer:
Fredrick W. Taylor
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151. What is a characteristic of employer leniency error within employee appraisals?
Answer
Correct Answer:
The employer rates all employees in a highly favorable light regardless of performance
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152. What are behavioral anchored rating scales?
Answer
Correct Answer:
Employee behavior ranked with job related terminology as an appraisal tool
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153. What traits do Type A personalities usually have?
Answer
Correct Answer:
Impatient, assertive and aggressive
Note: This Question is unanswered, help us to find answer for this one
154. In order from lowest to highest, what are Maslow’s five classes of needs?
