1. The text describes ______ as generating creative, spontaneous ideas from all members of a group without criticism or judgment.
Answer
Correct Answer:
Brainstorming
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2. Factors that contribute to a team’s effectiveness are called ______.
Answer
Correct Answer:
Process gains
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3. The text addresses an important factor that can negatively affect team decision-making, which is ______?
Answer
Correct Answer:
Groupthink
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4. Which of the following describes the nominal group technique to team decision approaches?
Answer
Correct Answer:
Each member is asked the same question in relation to a work issue and asked to write down as many solutions as possible. Answers are read aloud and recorded for discussion. Then the ideas are put to the vote.
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5. Which of the following describes the Delphi technique to team decision approaches?
Answer
Correct Answer:
Information is gathered from a group of respondents within their area of expertise. Questionnaires are sent to a select group of experts, whose responses are collated and reviewed, and then a summary is returned to the group with a follow-up questionnaire. Again, the experts provide their answers. The process continues until the group agrees on a common answer.
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6. Which of the following is an advantage of team decision making?
Answer
Correct Answer:
It clarifies ambiguities and brings about team satisfaction and support.
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7. Which of the following are Tuckman’s team stages?
Answer
Correct Answer:
Forming, storming, norming, performing, and adjourning
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8. Which of the following describes reciprocal interdependence?
Answer
Correct Answer:
When team members work closely together on a piece of work, consulting with each other, providing each other with advice, and exchanging information
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9. Interdependence is the extent to which team members rely on each other to complete their work tasks. There are three levels of interdependence. Which of the following describes sequential interdependence?
Answer
Correct Answer:
When one team member completes a piece of work and passes it on to the next member for his or her input
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10. Which of the following describes pooled interdependence?
Answer
Correct Answer:
When each team member produces a piece of work independently of the others
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11. Which of the following contains the three main contextual influences of teams?
Answer
Correct Answer:
Team resources, task characteristics, and organizational structures and systems
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12. Which of the following describes a self-managing team?
Answer
Correct Answer:
A group of workers who manage their own daily duties under little to no supervision
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13. Which of the following describes a cross-functional team?
Answer
Correct Answer:
A group of workers from different units with various areas of expertise who work on certain projects
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14. Which of the following describes a problem-solving team?
Answer
Correct Answer:
A small group of workers who come together for a set amount of time to discuss and resolve specific issues
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15. Which of the following describes a virtual team?
Answer
Correct Answer:
Virtual teams are more efficient and effective than teams with members who work in the same geographic location.
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16. Identify the condition below that accurately describes when teams are effective or ineffective.
Answer
Correct Answer:
A team’s effectiveness depends on how well the members are managed and treated within the organization.
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17. Which of the following describes a group?
Answer
Correct Answer:
A group consists of three or more people who work independently to attain organizational goals.
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18. Which of the following describes a team?
Answer
Correct Answer:
A collection of people brought together to apply their individual skills to a common project or goal is a team.
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19. Virtual teams are the Groups of individuals from different locations work together through ______.
Answer
Correct Answer:
All of these
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20. Teams are the group of people brought separately to use their common skills on a common project or goal.
Answer
Correct Answer:
False
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21. The concept that the total amount of work produced by a team is greater than the amount of work produced by individual members working independently is known as _______.
Answer
Correct Answer:
Synergy
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22. ___ is a phase during which, after a period of time, tension may arise between members and different personalities might clash, leading to tension and conflict in the team
Answer
Correct Answer:
Storming
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23. Is a phenomenon wherein people put forth less effort when they work in teams than when they work alone?
Answer
Correct Answer:
Social loafing
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24. ___is the tendency for individuals to perform tasks better when they are in the presence of others.
Answer
Correct Answer:
Social facilitation
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25. An organizational model in which one team member completes a piece of work and passes it on to the next member for their output, different to an assembly line.
Answer
Correct Answer:
False
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26. A group of workers who manage their daily duties under little to no supervision is known as ?
Answer
Correct Answer:
Self-managing team
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27. Reciprocal interdependence is an organizational model in which team members work closely together on a piece of work, consulting with each other, providing each other with advice, and ________ information.
Answer
Correct Answer:
Exchanging
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28. ___ is a method of understanding organizational change by illustrating where change is relatively stable and where it becomes more volatile.
Answer
Correct Answer:
Punctuated equilibrium
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29. ____ is a shared belief held by team members that the team trusts each other enough to take risks
Answer
Correct Answer:
Psychological safety
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30. ______ is a factor that detract from team effectiveness.
Answer
Correct Answer:
Process losses
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31. Factors that contribute to team effectiveness is known as _____
Answer
Correct Answer:
Process gains
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32. A group of workers coming together for a set amount of time to discuss specific issues is known as?
Answer
Correct Answer:
Problem-solving team
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33. Pooled interdependence is an organizational model in which each team member produces a piece of work dependent on the other members.
Answer
Correct Answer:
False
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34. Performing is the way in which a team is divested towards achieving its goals and operates as a unit
Answer
Correct Answer:
False
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35. _______ is the informal rules of a team’s behavior that govern the team
Answer
Correct Answer:
Norms
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36. ______is the process by which team members resolve the conflict and begin to work well together and become more cohesive.
Answer
Correct Answer:
Norming
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37. Nominal group technique is a structured way for team members to generate ideas and identify solutions in which each member is asked a different question in relation to a work issue and requested to write as many answers not as possible. Answers are read aloud and voted upon.
Answer
Correct Answer:
False
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38. The extent to which team members rely on each other to complete their work tasks is known ______.
Answer
Correct Answer:
Interdependence
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39. Groupthink is a psychological phenomenon in which people in a cohesive group go along with the group ______rather than offering their own opinions
Answer
Correct Answer:
Consensus
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40. ______ or more people who work independently to attain organizational goals is known as group
Answer
Correct Answer:
Three
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41. Forming is a process whereby team members meet for the second time, get to know each other, and try to no understand where they fit in to the team structure
Answer
Correct Answer:
False
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42. A method of decision making in which information is gathered from a group of respondents within their area of expertise is known as _______.
Answer
Correct Answer:
Delphi technique
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43. Decentralization is the distribution of power across all levels of the organization.
Answer
Correct Answer:
True
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44. A phenomenon whereby people access the internet for personal use while pretending to work is known as ?
Answer
Correct Answer:
Cyberloafing
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45. ____ is a group of workers from different units with various areas of expertise, assembled to address certain issues.
Answer
Correct Answer:
Cross-functional team
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46. _____ is the degree to which team members connect with each other.
Answer
Correct Answer:
Cohesion
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47. The process of generating creative, spontaneous ideas from all members of a group without any criticism or judgment is called _______.
Answer
Correct Answer:
Brainstorming
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48. ____ is the stage when individuals either leave the team or have no reason to be in further contact with their teammates.
Answer
Correct Answer:
Adjourning
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