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Business Communication in Media Writing MCQ

Do all of the following except ________ when you're editing a document for conciseness.

Eliminate redundancies

Shorten long words and phrases

Delete unnecessary words and phrases

convert sentences to "it is" or "there are" structures

Answer

Correct Answer: convert sentences to "it is" or "there are" structures

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Memo writing follows many of the same guidelines as email writing.

True

False

Answer

Correct Answer: True

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You should know the email culture of a company and follow its protocol.

True

False

Answer

Correct Answer: True

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The majority of business letters are written in

Indented paragraph format.

Block format.

Bullet points.

Cursive.

Answer

Correct Answer: Block format.

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A memo differs from e-mail in that

It is less formal.

It is more formal.

It is usually written on paper.

Both b and

Answer

Correct Answer: Both b and

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Within the corporate world the most common communication method is

E-mail.

Twitter.

Facebook.

Snail mail.

Answer

Correct Answer: E-mail.

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Writing for corporations or organizations

Is easier than most types of writing.

Is not as important because it is a visual worl

Tries to create a favorable point of view among the company stakeholders.

Requires the use of a great deal of technical language and jargon.

Answer

Correct Answer: Tries to create a favorable point of view among the company stakeholders.

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Cross-channel communication shares information

Among bosses.

Among employees.

Among workers in the same department.

Among workers in different departments.

Answer

Correct Answer: Among workers in different departments.

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Downward communication is

A reprimand to an employee.

From a person of higher authority to a person of lower authority.

Communication that flows down the channels of an organization.

Only used by small businesses.

Answer

Correct Answer: From a person of higher authority to a person of lower authority.

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Michael Hissam of Trans-National Executive Communications believes that at the end of the day

You should have told your audience something they didn’t know before.

You should feel like you earned your paycheck.

No particular piece of work really matters that much.

It’s about what you think, not what the audience thinks.

Answer

Correct Answer: You should have told your audience something they didn’t know before.

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