Communication (Interpersonal) MCQ Questions Answers

1. In a vertical marketing system, if the system is _______, the less likely conflict will occur.

2. In 2012, _______ purchased the british-based aegis group.

3. If you feel hungry, marketers would say you have developed __________ to eat something.

4. If a company adds a new product line to its existing portfolio, it has increased its _________.

5. High-pressure selling will most likely work in situations that involve ________.

6. Harley davidson user groups are an example of _____.

7. Gottman claims that _____________ is not the sign of a troubled relationship.

8. Communicators who want to set themselves apart from others adopt the strategy of __________.

9. Combinations of two or more expressions showing different emotions are called __________.

10. According to your text, couples who are separates view their relationship as __________.

11. The tension between personal freedom and shared activities is the _____ dialectic.

12. The maxim of __________ refers to praising someone or complimenting the person in some way.

13. Stonewalling sends a(n) __________ message to the other person.

14. One professional technique to let out your frustration about a work situation is to ______.

15. A cell phone ringing in the middle of class is an example of ________.

16. Deserter, dominator, recognition seeker, and aggressor are all examples of __________.

17. ___________ is the desire to stay in a relationship no matter what happens.

18. _________ is the amount of influence communicators seek.

19. _____ involves favorable explanations for why others have behaved in a certain way.

20. The kind of person you think you are best defines the term _____.

21. Unlike leadership research, research on power tends to focus on ________.

22. Another term used to describe a conversational narcissist is _____ communicator.

23. Student, employee and soccer player are all examples of _____________.

24. ________ attraction is the force that draws people together to form relationships.

25. _______________ is the force that draws people together.

26. ____________________ can cause major problems in both creating relationships and sustaining them.

27. Intrapersonal dissatisfaction is __________.

28. In order to understand why her friend was upset that she was late to dinner, Michelle imagined what it would be like to be in her friend’s position. As such, Michelle was practicing ______.

29. Cultures that stress caring, nurturing, and sexual equality are considered masculine cultures.

30. Some American workplaces have as many as five generations working together.

31. Family rules must be passed down by generations.

32. Perceiving silence as agreement can lead to groupthink.

33. Only people in a status below the bully can be a target of bullying.

34. When members of a family move back home, it is called a ______ family.

35. Posting a sexually explicit photo in a work area would be considered quid pro quo harassment.

36. A ______ is a set of prescribed behaviors.

37. ______ occurs when individual members of a group feel pressured to conform to the majority opinion in order to reach consensus.

38. In the workplace, communication paths affecting the amount and type of communication employees send and receive are called ______.

39. What is the third step of Dewey’s reflective thinking framework?

40. Which dialectical tension refers to our need to be socially included and our desire to be self-sufficient?

41. What is the second stage in the grief process?

42. The social penetration model can help us understand why some of our relationships seem stronger than others.

43. Relationship depth shows how central the topics we discuss are to us as a person.

44. The number of different topics we discuss with another person is referred to as relationship’s _____.

45. Confirming messages demonstrate that we value the relationship.

46. ______ are personal facts about us that someone would be unlikely to discover on his or her own.

47. Which pane of the Johari window refers to information that is neither by you nor the other person?

48. Not all relationships will need relationship maintenance.

49. The norm of reciprocity explains that others will return our self-disclosures in kind.

50. According to Maslow’s needs hierarchy, we need to meet our need for esteem before our need for belongingness.

51. The term relationship is only used to refer to a close and intimate, interpersonal connection.

52. The kind of love we have for good friends and family members is called agape.

53. In the United States, men are generally expected to fulfill instrumental roles and women are generally expected to fulfill expressive roles.

54. Relationships in the stagnating stage continue developing.

55. The measure of closeness in our interpersonal relationships is called ______.

56. Who developed a pyramid to explain the order of our basic human needs?

57. The idea that we tend to form romantic relationships with people who are similar to us in physical attractiveness is called the ______.

58. What are the three parts of the triangular theory of love?

59. In Knapp and Vangelisti’s 10-stage model of relationships, which stage comes after experimenting?

60. Someone who has a collaborative style is high in cooperativeness but low in assertiveness.

61. People with a(n) ______ style are unassertive and cooperative.

62. Social observation theory argues that we watch and model the behaviors of others.

63. According to the ______ effect, most people are more likely to misbehave online.

64. A person with a(n) ______ conflict style is high in assertiveness and low in cooperation.

65. In a ______ conflict, one party to the conflict aims to do serious damage to the other.

66. What is the correct acronym for the DESC script?

67. A nonassertive expression style includes being fearful of conflict.

68. An intrapersonal conflict requires two people.

69. A content conflict occurs when two parties disagree over matters of fact.

70. A content conflict occurs when two parties disagree over matters of fact.

71. Which of the following suggests that small incentives are more effective than large ones at creating dissonance and inducing attitude change?

72. A(n) ______ is defined as a mental set or readiness to respond that causes us to react in a particular way to a given stimulus.

73. According to cognitive dissonance theory, dissonance is an aversive drive that propels us toward consistency.

74. When you control something valued by someone else, you have ______ power.

75. ______ are ideas about what is important in our lives.

76. A person who holds a position of power has legitimate power by virtue of that position.

77. Attitudes provide the basis for our beliefs.

78. To have persuasive power, one must be an expert on the topic or in the field.

79. What theory explains that we work to sustain those relationships that give us the greatest total benefit?

80. A relationship based on deception is called a counterfeit relationship.

81. Trusting behavior refers to behavior exhibited by another person that confirms our confidence.

82. ______ statements make it seem as if we are judging the other person.

83. In a defensive climate, we often have a control orientation, whereas in a supportive climate, we often have a(n) ______ orientation.

84. When we use ______, we try to give ourselves a logical or reasonable explanation for our unrealistic pictures, thoughts, or feelings.

85. Descriptive statements recount a person’s particular observable actions without labeling them good or bad, right or wrong.

86. A black lie is a minor falsehood that is not meant to harm or injure anyone

87. ______ is a willingness to rely or depend on another person.

88. In general, people will lie more face-to-face than they would online.

89. The inability to control an emotional response is called emotional ineptitude.

90. We read emotions partly by mirroring facial expressions.

91. Media models, or the images that we see on television, in advertising, and in movies have the potential to affect our emotions.

92. ______ refers to the management of our emotions.

93. Face-saving is more important to individualistic cultures than it is to collectivistic ones.

94. The inability to control an emotional response is called ______.

95. When we have an emotional response that is of limited duration lasting from seconds to hours and varying from mild to intense, it is called an emotional ______.

96. Virtual reality can impact our emotions because of its ability to give us ______.

97. Describing feelings and displaying feelings are the same thing.

98. The preservation of dignity is also referred to as ______.

99. When we speak and the other listens, without any conversational ebb and flow, it is called a ______.

100. Closed-ended questions allow the respondent to have free reign in answering.