Communication (Professional Life) MCQ Questions Answers

1. Under the compromise reached by cbs and rca in 1953, singles were released on the _____ format.

2. The fairly stable perceptions we have of ourselves are referred to as our _____.

3. Obscene gestures are a form of the nonverbal behavior known as _____.

4. According to evolutionary theory, people _____.

5. Following erikson's lead, ______ distinguished four identity statuses.

6. There are ____ phases in the adult female development:

7. ____________ is the audience's perception of how qualified a speaker is to speak on a given topic.

8. Semantic barriers to communication involve __________.

9. Functions of leadership in small group situations include __________.

10. When a group engages in a brainstorming session, members should __________.

11. Collaboration is defined as a group of people ________.

12. Walther's sip theory describes ___________________ through computer-mediated communication.

13. Liz wants to talk to her boss, Christina, about taking on new leadership responsibilities in her company. Which of the following represents communication competence?

14. Marci and Kurtis just broke up. Marci felt that the relational costs outweighed the benefits. What communication theory can help to explain Marci and Kurtis’ relationship status?

15. Sandra has scheduled a meeting with her boss to discuss her current job performance. Sandra’s reasons for scheduling this appointment refers to which of the following terms?

16. Communication competence requires an individual to be ______ and ______.

17. John has noticed that his boss, Sandi, often uses direct communication when she speaks with him. Which communication theory could help to explain why Sandi uses this communication style with him?

18. Sandra is about to take an exam in her public speaking class. Her exam grade will reflect Sandra’s communication ______.

19. Which of the following communication theories consider one’s desired self-image?

20. Which communication theory includes positive and negative face needs?

21. Which organizational communication theory suggests that communication anxiety decreases when in-group members believe they have power?

22. Sandra is enrolled in a public speaking class this semester. She is scheduled to give a speech this Friday. Her speech grade will reflect Sandra’s communication ______.

23. The ability for victims to relive their experiences through televised portrayals refers to what cultivation term?

24. Dianna was motivated to exercise more after watching another resident in her town participate on The Biggest Loser. This motivation is known as ______.

25. Monica enjoys watching a home improvement show on her television. She likes it because the show provides step-by-step instructions for mastering new projects. Monica’s ability to learn by watching is known as ______.

26. Cindy works in a medical office. The waiting room’s television plays the news on a continuous loop. Cindy now believes that she is much more likely to be a victim of a crime. She is experiencing ______.

27. Merriam Webster Dictionary defines “sick” as “affected with disease or ill health.” This definition refers to ______ meaning.

28. The ability for news media to influence public opinion by telling the public what to think about a specific topic is known as ______.

29. Landon wants to know more about the cooking show he just watched. He decides to log on to the website that is associated with the show. The site contains numerous additional recipes and even has an online store. This is known as ______.

30. Candace loves to watch television. She has noticed that minority groups are not very visible on television, and are more likely to be portrayed as victims of violence. This is known as ______.

31. When Terry shows Frank his recent exam score, Frank exclaims, “Man, that’s sick!” This refers to ______ meaning.

32. News editors have the ability to decide what news stories are broadcast. They can also be considered as ______.

33. Randi has just had a long day at work. She wants to relax and decides to watch television. Which of the following theories best explains the decisions that individuals make when selecting media to fulfill a need?

34. Facebook, YouTube, and Instagram are examples of ______ media.

35. Jack recently saw an advertisement for a new computer. According to diffusion of innovations, which stage includes the potential consumer learning about the product?

36. Which of the following statements most accurately describes the relationship between message ambiguity and media richness?

37. Louise just received a Facebook notification that she has been friends with Rachel for 4 years. ______ refers to the length of time in which two network members have been linked.

38. Alex watches Game of Thrones every week so she can talk about the show with her work friends. Which gratification is Alex seeking to fulfill?

39. Taylor is always the first person to have a new tech product. Unfortunately, he often has to wait until his friends also adopt the technology in order to interact with his friends over this new technology. What issue is Taylor experiencing?

40. Ryan enjoys watching YouTube videos that review new products. He also enjoys going to see the products in person. The ability to view new technology in person refers to ______.

41. Ron wants to conduct an analysis to find out more about how his LinkedIn connections are related. Which analysis would help Ron?

42. Samantha receives free samples when she places an order at her favorite department store. She often purchases these products later. These samples are examples of which of the following key terms?

43. Michael’s boss, Matt, wants the team to work on Saturday morning to meet a new deadline. Matt told the team they could either show up or lose their jobs. Using threats to control behavior is an example of what kind of control?

44. Jackie, Amanda, and Juan have been assigned to work together on a project. They know that when they work together, the collective product will be greater than if they had worked on each piece individually. This idea is known as ______.

45. Dani’s office has a strict dress code. ______, like office dress code, refer to observable pieces of culture.

46. An interview represents which stage of organizational assimilation?

47. Which of the following includes Schein’s three levels of culture?

48. Janet’s workplace has a stringent social media policy. Janet’s office computer does not allow her to view Facebook. Janet’s boss is using what type of control?

49. Amanda and Juan are depending on Jackie to provide them with materials for their upcoming presentation. ______ occurs when group members are dependent on each other to achieve their goals.

50. Amanda and Juan are depending on Jackie to provide them with materials for their upcoming presentation. ______ occurs when group members are dependent on each other to achieve their goals.

51. Sydney started a new job this week. All of her training materials discuss the importance of working with colleagues to achieve a goal. These training materials best reflect what part of organizational culture?

52. Rodrigo has to attend employee orientation to learn more about his new position. Orientation is an example of what element of organizational culture?

53. Sydney’s new colleagues want to take her out to lunch. While at lunch, they gossip about news at their office. Which of the following refers to the informal communication networks within an organizational culture?

54. The belief that humans have the ability to freely make choices about their communication behavior is known as ______.

55. Terri’s team uses the same decision making process for every meeting. According to adaptive structuration theory, this is a ______ path.

56. Sam, Ally, and Amy have worked together on several projects. One of their group strengths is they are able to work collectively as a team. Cohesion is a ______ resource.

57. Sam, Ally, and Amy meet on a weekly basis. They know that in order to be successful, they need additional resources such as time and money. Time and money are ______ resources.

58. Luke suggests that you all begin by sharing as many ideas as possible during your team meeting. This process is known as ______.

59. ______ occur(s) when problematic group organization leads to groupthink.

60. Dayson’s team meets once a month to go bowling. They get to know more about each other during this time. The communication that occurs in this setting is known as ______.

61. Murphy’s team is meeting to discuss an upcoming project. They have worked together before and believe their team cannot fail. This belief is known as what symptom of groupthink?

62. Your company recently released a new product. Unfortunately, the sales are not advancing as your company had predicted. Marisa is a member on your team. She suggests that your team should meet to discuss goals and solutions. This type of communication is known as ______.

63. Amanda likes to start every team meeting by having each group member share one goal the group should achieve. This type of communication is known as ______ communication.

64. What route to persuasion relies on the receiver’s emotional involvement with the persuasive appeal?

65. According to the elaboration likelihood model, long term persuasion can only occur when a target is ______ and ______ to process the persuasive message.

66. Joan loves watching infomercials. One recent infomercial claimed that “viewers should act fast because only 100 products are available.” Joan was persuaded to buy using which type of cue?

67. Which of the following persuasion theories suggests that persuasion can occur when a target is provided with a weakened version of a contrary argument?

68. The elaboration likelihood model contains two routes to persuasion. What are they?

69. Jasmine recently saw a texting and driving PSA. She was not persuaded to stop texting because she felt the characters were not believable. This PSA likely has a problem with ______.

70. Which of the following statements most accurately describes a refutational perspective?

71. Which of the following theories adds to the theory of reasoned action by including perceived behavioral control?

72. Peter recently saw an anti-smoking PSA. In the PSA, the narrator tells a story about how lung cancer affected his life. Which persuasion theory uses storytelling as a means of persuasion?

73. What two factors predict a behavioral intention?

74. Which of the following organizational relationships is associated with high job satisfaction?

75. Which of the following organizational relationships is associated with high job satisfaction?

76. John and Toni are working on a team project. They believe the team’s collective success is more important than their individual recognition. John and Toni likely belong to what type of culture?

77. Which of the following concerns did Ting-Toomey add to research on conflict styles?

78. Which of the following assumptions is part of anxiety/uncertainty management theory?

79. Josephine recently started a new job. Her boss holds a weekly team meeting so that all employees can contribute to the decision-making process. Josephine likely works in what type of power distance culture?

80. Janice and Tom are in the middle of a conflict. They decide to ask Ted for his help. This conflict resolution strategy is known as ______.

81. Robert also is working on the same team as John and Toni. He disagrees. Robert thinks that his own success is more important than the team’s. Robert likely belongs to what type of culture?

82. Which of the following statements accurately describes current accommodation research?

83. What are two accommodation patterns?

84. Kate plays soccer every week as part of a community club. The members of this team have inside jokes. They also have jargon that people outside of the team do not understand. The members of the soccer team represent a(n) ______ group.

85. Sandra is preparing for an important presentation. She wants to appear confident in front of her co-workers. What term does Goffman use to describe one’s desired self-image?

86. ______ face includes the need to be liked by others.

87. Which of the following interpersonal communication theories suggests that individuals weigh rewards and costs when deciding to continue or end a relationship?

88. Sam and Casey recently started dating. Sam wants to spend time with Casey, but also wants to spend time apart from Casey. Which external dialectical tension is Sam experiencing?

89. Rachel has decided to end her relationship with Dean. She believes the benefits of a relationship must outweigh the costs. This is known as ______.

90. What type of dialectical tensions exist for individuals within a relationship?

91. What are five criteria that influence privacy rule formation?

92. Consider Miller’s definition for interpersonal communication. How many communicators are involved?

93. Which of the following statements most accurately describes how individuals form comparison levels?

94. Diane and Frank go to the same restaurant every Friday evening for date night. Diane likes knowing their plans but wishes Frank would surprise her on occasion. What dialectical tension is Diane experiencing?

95. Politeness theory suggests we have two competing face needs. They include ______.

96. Frances and Julie are in the middle of an argument. When Frances yells, so does Julie. Julie also cries every time Frances does. Which communication pattern are Frances and Julie demonstrating?

97. A large body of research has been conducted to examine how men and women communicate. Which of the following statements reflects current findings?

98. According to the communibiological approach, ______ influence(s) ______.

99. Which of the following statements describes how millennial women compare to previous generations in the workplace?

100. Katrina is fairly quiet at the weekly company meeting. She is more concerned with being appropriate than sharing her thoughts. Katrina’s message design logic most likely resembles ______.