1. Samantha receives free samples when she places an order at her favorite department store. She often purchases these products later. These samples are examples of which of the following key terms?
Answer
Correct Answer:
Trialability
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2. Michael’s boss, Matt, wants the team to work on Saturday morning to meet a new deadline. Matt told the team they could either show up or lose their jobs. Using threats to control behavior is an example of what kind of control?
Answer
Correct Answer:
Simple control
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3. Jackie, Amanda, and Juan have been assigned to work together on a project. They know that when they work together, the collective product will be greater than if they had worked on each piece individually. This idea is known as ______.
Answer
Correct Answer:
Nonsummativity
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4. Dani’s office has a strict dress code. ______, like office dress code, refer to observable pieces of culture.
Answer
Correct Answer:
Artifacts
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5. An interview represents which stage of organizational assimilation?
Answer
Correct Answer:
Anticipatory socialization
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6. Which of the following includes Schein’s three levels of culture?
Answer
Correct Answer:
Artifacts, values, and assumptions
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7. Janet’s workplace has a stringent social media policy. Janet’s office computer does not allow her to view Facebook. Janet’s boss is using what type of control?
Answer
Correct Answer:
Technological
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8. Amanda and Juan are depending on Jackie to provide them with materials for their upcoming presentation. ______ occurs when group members are dependent on each other to achieve their goals.
Answer
Correct Answer:
Interdependence
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9. Amanda and Juan are depending on Jackie to provide them with materials for their upcoming presentation. ______ occurs when group members are dependent on each other to achieve their goals.
Answer
Correct Answer:
Interdependence
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10. Sydney started a new job this week. All of her training materials discuss the importance of working with colleagues to achieve a goal. These training materials best reflect what part of organizational culture?
Answer
Correct Answer:
Values
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11. Rodrigo has to attend employee orientation to learn more about his new position. Orientation is an example of what element of organizational culture?
Answer
Correct Answer:
Rites and rituals
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12. Sydney’s new colleagues want to take her out to lunch. While at lunch, they gossip about news at their office. Which of the following refers to the informal communication networks within an organizational culture?
Answer
Correct Answer:
Cultural network
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13. Vocational anticipatory socialization the stage of organizational assimilation during which an individual learns what it means to work.
Answer
Correct Answer:
True
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14. U obtrusive control is Exerting authority over employees by identification with an organizational__________.
Answer
Correct Answer:
Mission
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15. Exerting control over employees through the use of _________to manage what can and can’t be done in the workplace called technology control.
Answer
Correct Answer:
Technology
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16. System is group of people who interrelate to form a whole.
Answer
Correct Answer:
True
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17. Synergy is ______to achieve more through group effort than individual effort.
Answer
Correct Answer:
Ability
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18. Sociocultural evolution is process of organizational ________processing.
Answer
Correct Answer:
Information
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19. The process by which an organizational newcomer internalizes the values and behaviors in order to fulfill organizational expectations is called _____________.
Answer
Correct Answer:
Socialization
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20. Simple control Exerting direct authority through commands
Answer
Correct Answer:
True
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21. In agenda-setting theory, news stories chosen to be printed or aired.
Answer
Correct Answer:
True
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22. How something should be done can be term as_____.
Answer
Correct Answer:
Rules
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23. Public performances that demonstrate organizational values are ____&_____.
Answer
Correct Answer:
Rituals , rites
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24. The process of communication that creates an organization is called _________.
Answer
Correct Answer:
Organizing
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25. Organizational culture is the lived experience of organizational members that consists of ___________and ways of behaving and communicating.
Answer
Correct Answer:
Both
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26. The process of being unsocialized into an organization. Is term as organizational assimilation
Answer
Correct Answer:
False
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27. The notion that the system is more than simply a sum of its parts is basically termed as __________.
Answer
Correct Answer:
Nonsummativity
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28. The stage of organizational assimilation during which the individual is fully socialized into the organization.is statement of metamorphosis.
Answer
Correct Answer:
True
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29. ________________ is notion that all system members are dependent on all other system members.
Answer
Correct Answer:
Interdependence
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30. Internal and external information within which an organization exists is called_______.
Answer
Correct Answer:
Informational environment
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31. Individualization is ________newcomers’ desire to have an impact on his or her role and work environment.
Answer
Correct Answer:
Organizational
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32. Identification is the ____of oneness with or belongingness to an organization.
Answer
Correct Answer:
Sense
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33. The artificial balance in a system is called homeostasis.
Answer
Correct Answer:
False
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34. Organizational members who best represent or personify the organization’s values are_________.
Answer
Correct Answer:
Heroes
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35. Equivocality is an Ambiguity of information
Answer
Correct Answer:
True
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36. Equifinality is the idea that there is more than one way to achieve the same goal
Answer
Correct Answer:
True
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37. The stage of organizational assimilation during which the individual begins to learn the norms of the organization is term as___________.
Answer
Correct Answer:
Encounter
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38. Double interact is an act, response, and adjustment is called Double interact.
Answer
Correct Answer:
True
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39. A sense of responsibility to the work group that fosters particular behaviors are_________.
Answer
Correct Answer:
Discipline
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40. Formal communication processes within an organization, including stories, jokes, and gossip is cultural network.
Answer
Correct Answer:
False
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41. When coworkers develop mechanisms to reward and control behavior that influences the team is called ___________.
Answer
Correct Answer:
Concertive control
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42. Inserting control over employees by rules and procedures is statement of bureaucratic control.
Answer
Correct Answer:
False
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43. Anticipatory socialization is the stage of organizational assimilation during which the individual gathers information about a specific
Answer
Correct Answer:
All
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Communication (Professional Life) MCQs | Topic-wise
