1. According to the speech–thought differential, we typically speak at a rate of 400–600 words per minute, but can only comprehend 150–200 words per minute.
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Correct Answer:
False
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2. When you are listening to gain knowledge, you are engaging in which type of listening?
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Correct Answer:
Comprehensive
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3. People from Eastern cultures tend to view silence as a positive, signaling respectability and trust.
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Correct Answer:
True
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4. If a friend tells you they had a bad day, and you solicit additional information from him by asking “what happened that was bad?", you are using what type of feedback?
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Correct Answer:
Probing
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5. ______ is an involuntary, physiological process.
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Correct Answer:
Hearing
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6. What is the third stage of the HURIER model?
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Correct Answer:
Remembering
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7. We are using empathetic listening when we are listening to critically evaluate.
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Correct Answer:
False
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8. Listening is involuntary, whereas hearing is voluntary.
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Correct Answer:
False
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9. The E in the HURIER model refers to engaging.
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Correct Answer:
False
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10. The give-and-take process that occurs between people as they respond to one another is called ______ listening.
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Correct Answer:
Dialogic
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11. Sympathetic Responsiveness defined as
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A) Feeling For
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12. Non Evaluative feedback that indicates that another’s problem is viewed as important.
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A) Supportive Feedback
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13. The difference between the rate of speech and the rate at which speech can be comprehended is called
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C) Speech–Thought Differential
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14. Social presence theory is a perception among -----------.
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Social media users
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15. Silence is the absence of _________ communication
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Vocal
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16. A word that triggers emotional deafness in the receiver, dropping listening efficiency to zero is called
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Red-Flag Word
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17. Probing is a Nonevaluative ____________ .
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Technique
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18. Perspective Taking is Adopting the viewpoint of another person.
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True
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19. Kind of deficient listening behavior in which the receiver tunes out is called
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Non-Listening
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20. Feedback that is nonjudgmental called
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Correct Answer:
A) Non-Evaluative Feedback
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21. Listening is a voluntary _________ process.
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Psychological
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22. “I” messages are ------------ form of feedback.
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Non-evaluative
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23. HURIER Model is model related to
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Listening
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24. Hearing is an involuntary physiological response in which sound waves are transformed into ______ impulses.
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Electrical
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25. Feedback that reveals one’s feelings or reactions to what one heard is known as.
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C) Evaluative Feedback
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26. Empathetic Responsiveness is a listener’s experience of an ____ response.
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Emotional
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27. Listening that involves understanding and internalizing the emotional content of a message is called
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Correct Answer:
Empathetic Listening
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28. Listening that involves give-and-take is known as
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Dialogic Listening
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29. Deliberative Listening is Listening that involves working to _______and assess content.
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Both of these
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30. ______________ is Listening engaged in to gain knowledge.
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Comprehensive Listening
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31. __________ is the willingness to organize and focus on particular stimuli.
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Attending
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32. Listening engaged in for pleasure is called
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Correct Answer:
Appreciative Listening
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