MCQs > Languages & Communication > Communication (Interpersonal) MCQs > Basic Communication (Interpersonal) MCQs

Basic Communication (Interpersonal) MCQ

1. In a vertical marketing system, if the system is _______, the less likely conflict will occur.

Answer

Correct Answer: More formal

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2. In 2012, _______ purchased the british-based aegis group.

Answer

Correct Answer: Dentsu INC

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3. If you feel hungry, marketers would say you have developed __________ to eat something.

Answer

Correct Answer: A need

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4. If a company adds a new product line to its existing portfolio, it has increased its _________.

Answer

Correct Answer: Product mix width

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5. High-pressure selling will most likely work in situations that involve ________.

Answer

Correct Answer: One-time sales

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6. Harley davidson user groups are an example of _____.

Answer

Correct Answer: A brand community

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7. The tension between personal freedom and shared activities is the _____ dialectic.

Answer

Correct Answer: Autonomy vs. connection

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8. The maxim of __________ refers to praising someone or complimenting the person in some way.

Answer

Correct Answer: Approbation

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9. Stonewalling sends a(n) __________ message to the other person.

Answer

Correct Answer: Disconfirming

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10. One professional technique to let out your frustration about a work situation is to ______.

Answer

Correct Answer: Distract yourself

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11. A cell phone ringing in the middle of class is an example of ________.

Answer

Correct Answer: External noise

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12. Deserter, dominator, recognition seeker, and aggressor are all examples of __________.

Answer

Correct Answer: Dysfunctional roles

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13. ___________ is the desire to stay in a relationship no matter what happens.

Answer

Correct Answer: Commitment

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14. _________ is the amount of influence communicators seek.

Answer

Correct Answer: Control

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15. _____ involves favorable explanations for why others have behaved in a certain way.

Answer

Correct Answer: Mitigating information

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16. Another term used to describe a conversational narcissist is _____ communicator.

Answer

Correct Answer: Self-absorbed

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17. Intrapersonal dissatisfaction is __________.

Answer

Correct Answer: Deterioration stage

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