1. Researcher ellen langer uses the terms _________ and _________ to describe the way that we listen.
2. Research has shown that emotional ________ means emotions can spread from person to person.
3. Cultures that place great value on family, duty, order, and hierarchy are considered ____________.
4. Cultures fostering a short-term orientation believe that __________.
5. The ultimate goal of perception checking is ____________.
6. Being ________ means that each partner relies fairly equally on the other to meet needs.
7. The tension between personal freedom and shared activities is the _____ dialectic.
8. _____ involves favorable explanations for why others have behaved in a certain way.
9. If i say ?here the drink bring,? i have violated a(n) __________ rule of our language.
10. There are ____ steps, or essentials, of interpersonal conversation according to the video lecture.
11. The more impersonal the interaction between people, the more likely they will __________.
12. The ________________ is what the word suggests or implies and gives words an emotional impact.
13. The _________________ stage of the interview is the most important.
14. If customer ratings are low, an organization might choose to conduct a(n) ______ interview to take inventory of the problem and get advice about how to fix their ratings.
15. The primary purpose of a(n) ______ interview is for an employee to provide candid feedback about his or her workplace experience.
16. Which day of the week would be best for conducting an interview?
17. Which environmental factor may affect the interview process negatively?
18. When should you give a formal thank-you letter to an interviewer?
19. During which part of the interview might the interviewer use an interview guide?
20. Which of the following pieces of advice should be followed in an interview opening?
21. An interviewer telling an interviewee what he or she can expect from the interview is part of ______.
22. Which type of question is used as a spin-off to an interviewee’s initial question response?
23. The most extreme form of a closed question is the ______ question.
24. When both interview parties are actively engaged in the interview process, they are fulfilling which relational dimension of interviewing?
25. When both interview parties are actively engaged in the interview process, they are fulfilling which relational dimension of interviewing?
26. What type of relationships have fairly solid boundaries and serve specific functions?
27. The interview ______ refers to the individuals involved in the interview exchange.
28. The interview is seen as a ______ where one party gathers information by asking another person questions.
29. What two types of outlines are used most often in persuasive speaking?
30. Which step of Monroe’s Motivated Sequence asks audience members to picture the positive outcomes of adopting the speaker’s proposal?
31. According to your text, what is the best way to organize a speech on a question of policy?
32. Latitude of ______ occurs when a speaker’s message does not change an audience member’s position, but instead the audience member retains his or her original position.
33. Latitude of ______ occurs when a new argument is still too close to an audience member’s reject category.
34. The persuasive strategy of laying out the gains of accepting a speaker’s proposal is referred to as ______.
35. The persuasive strategy of providing overwhelming evidence that any reasonable person would have to accept is referred to as ______.
36. According to argument by relationship, (a) ______ occurs when two ideas happen at the same time but do not cause each other.
37. According to argument by relationship, (a) ______ occurs when one thing causes the other thing.
38. When you use the definition of an idea or a concept as part of your persuasive appeal you are using ______.
39. An argument by ______ occurs when a speaker compares one idea to another idea, such as when a speaker says, “shopping is like running a marathon.”
40. When a speaker cites specific cases to make general claims about his or her topic, he or she is using an argument by ______.
41. What type of persuasive claim is effective for speakers attempting to convince an audience that something is true?
42. What is used when trying to persuade the relative merits--good/bad, moral/immoral--of a position?
43. Messages focused on convincing an audience to take actions to make a given situation better are questions of ______.
44. ______ learners learn by doing.
45. Which type of learners benefit most from reports, essays, and handouts?
46. ______ learners understand ideas and concepts through pictures, slides, maps, graphs, and diagrams.
47. The different ways in which individuals like to obtain and process information are known as ______.
48. Which type of learner benefits the most from repeating the information they have just learned?
49. Which is a good way to connect and engage with your audience during an informative presentation?
50. Anything mental or physical that your audience will obtain from your speech is known as a(n) ______.
51. “To inform my audience about a new solar system that has been discovered” is a specific purpose statement for which type of informative speech?
52. Which statement regarding entertainment is true?
53. A speech about how to create a blog is a type of ______ presentation.
54. “To inform my audience about National Coming Out Day” is a specific purpose statement for which type of informative speech?
55. Using entertainment as a way to inform audiences about important social issues is referred to as ______.
56. “To inform my audience about a new vegan restaurant that opened in town” is a specific purpose statement for which type of informative speech?
57. “To inform my audience how to pack a suitcase” is a specific purpose statement for which type of informative speech?
58. Which of these constitutes informative speaking?
59. If a speaker is trying to make an emotional appeal during a speech, which of these is the best type of presentation aid?
60. Hand movements used to emphasize and reinforce your message are called ______.
61. Gestures during a speech presentation should ______.
62. ______ reflects the level and variety of loudness in a voice.
63. Sounds such as “uh,” “like,” and “um” are referred to as ______.
64. The high or low timbre in your voice is called the ______.
65. Inexperienced presenters have a tendency to speak ______.
66. The speed at which a speaker delivers the speech is known as ______.
67. ______ presentations are widely considered the most effective type of speech.
68. A(n) ______ presentation occurs when the actions on a computer screen are recorded and shown in some format.
69. A speech that uses a traditional form of delivery but is viewed using some technological component is called a(n) ______ speech.
70. Presenting a speech word for word without the use of notes is called ______ delivery.
71. Reading a speech from a script word for word is called ______ delivery.
72. Communication apprehension (CA) is ______.
73. An individual’s level of fear or anxiety associated with either real or anticipated communication with another person or persons is known as communication ______.
74. A(n) ______ provides a brief mention of the source material by indicating the author’s last name and the year the information was produced or documented.
75. An effective public speaker relies on a(n) ______ outline while presenting.
76. A(n) ______ is an effective way to recap complicated information.
77. “Now that we have discussed the three features of intellectual property protection, let’s shift our attention to the legal aspect of IP.” This is an example of a ______.
78. Speeches arranged in a topical order are arranged according to ______.
79. The first step in Monroe’s Motivated Sequence is ______.
80. A speech that captures the audience’s interest, establishes a significant problem, sets up a plan of action, provides the advantages of that plan, and tells the audience members what they should do is what type of speech?
81. A(n) ______ question is asked in a manner that does not invite an actual response.
82. The reason why the audience or a future audience should care about the topic is known as ______.
83. Which of the following would you most likely find in a speech introduction?
84. The body of a speech should comprise how much of the total presentation?
85. Which objective of a good speech introduction is fulfilled by the following statement: “Today we will explore the three most important features of intellectual property protection--copyrights, trademarks, and patents.”
86. Which objective of a good speech introduction is fulfilled by the following statement: “Today we will explore the three most important features of intellectual property protection--copyrights, trademarks, and patents.”
87. If Miley Cyrus were to deliver a speech on international diplomacy, her main task in the introduction would be to ______.
88. Preparing a speaking outline ______.
89. A ______ is an oral outline of your presentation.
90. What is the objective of the thesis statement of a speech?
91. Telling your audience about the sources of your information during your speech is called a(n) ______.
92. Assessing whether an author or publisher has a point of view that could skew the information being presented is part of the process of ______.
93. A ______ is a research aid that catalogs articles from a large number of journals or magazines.
94. An autobiography is an example of ______.
95. ______ reasoning involves using specific claims to reach a general conclusion.
96. Ad hominem, red herring, and slippery slope are types of ______.
97. A person who is trustworthy and believable is considered ______.
98. The most common type of plagiarism is likely ______.
99. ______ is one way to research your audience.
100. Audience analysis provides clues about your audience you can use to ______ your presentation.
Communication (Professional Life)
English Speaking Skills
Communication (Intercultural & Global)
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