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Stages of Negotiation MCQ

Emotional regulation is the ability to control one’s emotions in the moment.

True

False

Answer

Correct Answer: True

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In negotiation, emotions do not belong in the conversation.

True

False

Answer

Correct Answer: False

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Taking breaks is an essential part of a negotiation.

True

False

Answer

Correct Answer: True

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How one party behaves has no relevance to how the other party thinks in a negotiation.

True

False

Answer

Correct Answer: False

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A location is not just a place to have a conversation for a negotiation, but it also brings meaning.

True

False

Answer

Correct Answer: True

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What is it called when it is still not enough value for the other side, but you can consider adding an issue at the end?

Negotiation

A sweetener

Deliberation

A compromise

Answer

Correct Answer: A sweetener

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What is the key to maneuver out of impasse when you cannot seem to figure out what to do next?

Let it go and move on.

Advise that you cannot move forward.

Ask the other party “why.”

Raise your voice.

Answer

Correct Answer: Ask the other party “why.”

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When the negotiation is more complex, the first thing you should do is ______.

Tell the other person that you trust and respect them

Move onto something that is less complicated

Take a step back and reevaluate the situation

End the negotiation until further notice

Answer

Correct Answer: Tell the other person that you trust and respect them

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When your brain is occupied with emotion and you are not able to take in all of the information coming at you, you should ______.

Write down your feelings and shred the paper

Seek guidance from a peer or colleague

Take a nap and not think about it again

Take a break and come back with a clear mind

Answer

Correct Answer: Take a break and come back with a clear mind

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What happens when someone sends or replies to emails when they are mad?

The person ends up being fired and then becomes madder.

The person is not able to see the objective while they are angry.

Other people may feel attacked and not want to work with them.

The person gets their message across and everyone eventually will agree with them.

Answer

Correct Answer: The person is not able to see the objective while they are angry.

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