Negotiation Skills MCQs (Chapterwise Multiple Choice Questions)

What are the two dilemmas of negotiation?

the dilemma of honesty and the dilemma of profit margin

None of the above.

the dilemma of trust and the dilemma of cost

the dilemma of honesty and the dilemma of trust

the dilemma of cost and the dilemma of profit margin

Answer & Explanation

Correct Answer: the dilemma of honesty and the dilemma of trust

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Which of the following is a basic negotiation skill?

Intimidation

Good listening skills

Salesmanship

Ability to lie

Answer & Explanation

Correct Answer: Good listening skills

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Which of the following is a powerful tool in the hands of negotiators?

Screaming and yelling

Telling lies

Asking questions*

Showing indifference

Answer & Explanation

Correct Answer: Asking questions*

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The initial offer sets the tone for the negotiation and should be:

Bold and aggressive

Bold and excessive

Reserved but aggressive

Bold but mild

Answer & Explanation

Correct Answer: Bold and aggressive

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What is a pressure point?

The point of the interest given by a bank

The point where a person will feel forced to negotiate for an interest

The point of no return at the end of an acupuncture treatment

The point of value driven excellence

Answer & Explanation

Correct Answer: The point where a person will feel forced to negotiate for an interest

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Multiple communication channels should not be used as they inevitably pass along inaccurate and confusing information.

True

False

Answer & Explanation

Correct Answer: False

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Why is it important to constantly view the negotiations from the other side's perspective?

It guarantees you will win.

You can spot when they are lying

It helps you to keep a handle on what their goals are and how negotiations are going with respect to their needs.

It helps you to know what to give them.

Answer & Explanation

Correct Answer: It helps you to keep a handle on what their goals are and how negotiations are going with respect to their needs.

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In negotiating, it is best to default to what type of approach?

Frugal

Compartmentalized

All or nothing

Answer & Explanation

Correct Answer: Compartmentalized

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What is a persuasive argument?

An argument made by an individual to persuade someone to share the same goals as the arguer

A counter argument made by an individual to persuade someone to succeed

An argument made by an individual to persuade something to fail

An argument made by an individual to persuade someone to backtrack on resolutions

Answer & Explanation

Correct Answer: An argument made by an individual to persuade someone to share the same goals as the arguer

Note: This Question is unanswered, help us to find answer for this one

What should a negotiator do if there seems to be no progress and no middle ground?

Stay until something is decided.

Walk out of the negotiations.

Decide to negotiate via email instead.

Leave and let other parties negotiate

Answer & Explanation

Correct Answer: Walk out of the negotiations.

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Negotiation Skills Quick Quiz

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Start Practicing with our MCQs given below.

MCQ on Culture in Negotiation	MCQ on Intangible Interests in Negotiation
MCQ on Mediation and Arbitration	MCQ on Negotiating with more Person
MCQ on Negotiation Fundamentals	MCQ on Negotiation Skills
MCQ on Persistence and Goals	MCQ on Reciprocity Negotiation
MCQ on Relationships in Negotiation	MCQ on Think About Negotiation
General Negotiation Skills MCQs