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Mediation and Arbitration MCQ

Arbitration is common in labor-management negotiation.

Answer

Correct Answer: True

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All parties need to accept the mediation for it to be successful.

Answer

Correct Answer: True

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One of the benefits of arbitration is that it tends to be less costly than mediation.

Answer

Correct Answer: False

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Mediation can range from very formal to very informal.

Answer

Correct Answer: True

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Arbitrators affect both the process and the outcome of a negotiation.

Answer

Correct Answer: True

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One downside in arbitration is that the parties ______.

Answer

Correct Answer: May not try hard to reach an agreement

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According to the text, when using a third party, one must determine how much ______ they are willing to give up.

Answer

Correct Answer: Control

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______ affect only the process of the dispute resolution.

Answer

Correct Answer: Mediators

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A high level of ______ and ______ may cause the need for a third party in a negotiation.

Answer

Correct Answer: Suspicion; mistrust

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One reason to seek a third party is when the negotiation ______.

Answer

Correct Answer: Reaches a stalemate

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