It is far more difficult to agree on what is the “right thing to do” in a negotiation context that involves one party having a greater information advantage over the other.
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True
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Expert power works most effectively when there is uncertainty.
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True
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Negotiators who make smaller and fewer concessions tend to get less of what they negotiate.
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False
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One way to lessen anxiety is to research prior to negotiating.
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True
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Expert power is both variable and malleable.
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True
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The way people change how susceptible they are to uncertainty is called ______.
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Tolerance for ambiguity
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Information asymmetry is when one party has ______ the other.
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More information than
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When we make a generalization about individual members of a group, we are ______.
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Stereotyping
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Searching to understand and pay attention to certain pieces of information is called ______.
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Sensemaking
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Many people dislike negotiating because they feel anxious and increase ______.
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Uncertainty
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Unilateral concessions multiple concessions in a row without a concession from the other side.
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True
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Tolerance for ambiguity is how comfortable or uncomfortable an individual is in _____ situations.
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Certain
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Tolerance for ambiguity is how _____ an individual is in uncertain situations.
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Both a and b
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Stereotyping is the attribution of _____ to individual members of a group, based on generalizations about the group.
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All of the above
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Stereotypes are usually an oversimplified image or mental model of a particular _____.
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All of these
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Sensemaking is the process by which individuals seek information in the context in order to _____ of why things are happening.
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All of the above
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Information asymmetry is when one party in the negotiation has more _____ than the other.
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Relevant information
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Framing as gains is a _____ where one party states a concession or an offer in terms of the potential gain in value to the other side.
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Negotiation tactic
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The extent to which individuals are seen to have relevant knowledge or expertise is called?
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Expert power
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A negotiation tactic where one party makes an _____ to leverage the uncertainty of the other side.
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Opening offer
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