1. It is far more difficult to agree on what is the “right thing to do” in a negotiation context that involves one party having a greater information advantage over the other.
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Correct Answer:
True
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2. Expert power works most effectively when there is uncertainty.
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Correct Answer:
True
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3. Negotiators who make smaller and fewer concessions tend to get less of what they negotiate.
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Correct Answer:
False
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4. One way to lessen anxiety is to research prior to negotiating.
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Correct Answer:
True
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5. Expert power is both variable and malleable.
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Correct Answer:
True
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6. The way people change how susceptible they are to uncertainty is called ______.
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Correct Answer:
Tolerance for ambiguity
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7. Information asymmetry is when one party has ______ the other.
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More information than
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8. When we make a generalization about individual members of a group, we are ______.
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Stereotyping
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9. Searching to understand and pay attention to certain pieces of information is called ______.
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Correct Answer:
Sensemaking
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10. Many people dislike negotiating because they feel anxious and increase ______.
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Correct Answer:
Uncertainty
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11. Unilateral concessions multiple concessions in a row without a concession from the other side.
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Correct Answer:
True
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12. Tolerance for ambiguity is how comfortable or uncomfortable an individual is in _____ situations.
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Correct Answer:
Certain
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13. Tolerance for ambiguity is how _____ an individual is in uncertain situations.
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Correct Answer:
Both a and b
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14. Stereotyping is the attribution of _____ to individual members of a group, based on generalizations about the group.
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Correct Answer:
All of the above
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15. Stereotypes are usually an oversimplified image or mental model of a particular _____.
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All of these
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16. Sensemaking is the process by which individuals seek information in the context in order to _____ of why things are happening.
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All of the above
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17. Information asymmetry is when one party in the negotiation has more _____ than the other.
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Correct Answer:
Relevant information
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18. Framing as gains is a _____ where one party states a concession or an offer in terms of the potential gain in value to the other side.
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Negotiation tactic
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19. The extent to which individuals are seen to have relevant knowledge or expertise is called?
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Correct Answer:
Expert power
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20. A negotiation tactic where one party makes an _____ to leverage the uncertainty of the other side.
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Correct Answer:
Opening offer
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