MCQs > Finance & Management > Negotiation Skills MCQs > Relationships in Negotiation MCQs

Relationships in Negotiation MCQ

Relationships are a resource that can be used but also need to be replenished.

Answer

Correct Answer: True

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Using a relationship route is a very “cheap” way of influencing people.

Answer

Correct Answer: True

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Inconsistency will help build dependable relationships and trust.

Answer

Correct Answer: False

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Impression management is a conscious management of appearances.

Answer

Correct Answer: True

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An important issue to consider in negotiations is the possibility of the perception that trust has been broken.

Answer

Correct Answer: True

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The best way to repair trust is ______.

Answer

Correct Answer: Apologize

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Lewicki and Bunker (1996) identify 3 stages of trust based on ______, ______, and ______.

Answer

Correct Answer: Calculus; knowledge; identification

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According to the text, ______ is the willingness to act on the words, actions, and decisions of another party.

Answer

Correct Answer: Trust

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Relationships are judged on standards considered ______ exchange.

Answer

Correct Answer: Rules of

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Relationship power is also known as ______ power.

Answer

Correct Answer: Referent

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Self monitoring is the ability to know how you are being _____ by others.

Answer

Correct Answer: All of these

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Rules of exchange are the standards by which one judges another’s _____ in a relationship.

Answer

Correct Answer: Actions

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The potential influence an individual has as a result of _____ with other people.

Answer

Correct Answer: Both a and b

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Relationship power is also known as expert power.

Answer

Correct Answer: False

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Relationship power is also known as referent power.

Answer

Correct Answer: True

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_____ is a rule of exchange describing when one person is willing to provide for another and expects to be paid back at some point in the future.

Answer

Correct Answer: Reciprocal exchange

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_____ is a rule of exchange describing when one person is willing to provide for another and expects to be paid back immediately.

Answer

Correct Answer: Negotiated exchange

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Impression management is a _____ management of how someone else perceives you.

Answer

Correct Answer: Conscious

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_____ is a rule of exchange describing when one person is willing to provide for another regardless of when they might be paid back.

Answer

Correct Answer: Generalized exchange

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_____ is when one’s goal is to keep another person happy at the expense of oneself.

Answer

Correct Answer: Altruism

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