General Health Club Management MCQs

1. A value club might be a welcome improvement to your suburban neighborhood, but a value club's members can be _______.

2. Your club should always have a sitting area, even if it's just a small one inside the doors?

3. Which methods of payment should you not accept?

4. What is one good source for less expensive equipment?

5. When you discipline an employee, you should always talk privately. Why?

6. Your front desk should be prepared to back you up on what?

7. How can you encourage people to use automatic debit to pay for their monthly membership?

8. When should a potential member fill out their fitnes profile?

9. When trying to set a price point for memberships, you should overestimate your expenses by how much?

10. What unlikely question is fine to ask a potential health club employee?

11. Which is not considered a 'complimentary business' to your health club?

12. Having a website is a good idea, but not really necessary.

13. What can you do to ensure your gym stays clean?

14. Which is not considered a quality essential to lead?

15. If your gym is located in a suburban area, you will be most busy when?

16. What should always be included in a customer file?

17. Managing people is the same as leading them.

18. Managing people is the same as leading them.

19. As a club manager, you should stay in constant contact with what?

20. Which is NOT a factor in setting your membership prices?

21. What percentage of Americans use credit cards?

22. About what percentage of people in any given community will join a health club.

23. In the fictional gym, 'Energy', why does Jeff have one of his trainers work a split shift?

24. What objection by a potential member is the easiest for you to deal with?

25. Which can be the most beneficial to you as a club manager, but the most difficult to run?

26. What one specific benefit should you always offer your employees?

27. You should never assume that members of current clubs will switch clubs and join yours, even if yours is a better deal and a better gym

28. What should your Club design focus on?

29. Any employee who works for a gym should be physically fit.

30. Why do you ask potential members to fill out a fitness profile?

31. If you are an introvert, operating a health club might not be the best job for you.

32. As far as you are concerned, the best type of memberships are paid:

33. How can you acquire equipment for your new club?

34. When you give a potential member a tour, what kinds of words should you use?

35. You should only keep your club open for as many hour as you, personally, can work.

36. You should always strive to get as much free and low-cost advertising as possible, rather than pay for expensive ads.

37. You should buy a domain name even if it will be awhile before you build your website.

38. It really doesn't matter if you keep customer files on the computer or in paper form, as long as the system works for you and your employees.

39. How should you advertise your gym?

40. If someone says they can't afford a gym membership, what should your response be?

41. When you consider like clubs and their prices for memberships and their services, you should look in a variety of locales for comparisons.

42. If you were to follow the suggested list for equipment in the course, how much would you spend each month on the equipment leases?

43. What one inexpensive component can dramatically change the look of your club?

44. Which is not recommended as essential for your gym?

45. What one component can do more to improve the overall look of your club than any other?

46. Which is not a leadership quality?

47. You should be careful when looking for employees where?

48. What is one of the main disadvantages to not keeping a trainer on staff (but choosing to use the contractor status instead)?

49. One major disadvantage of a volume club is _______.

50. A medium-sized new club should have how many elliptical machines?