1. A medium-sized new club should have how many elliptical machines?
2. One major disadvantage of a volume club is _______.
3. What is one of the main disadvantages to not keeping a trainer on staff (but choosing to use the contractor status instead)?
4. You should be careful when looking for employees where?
5. Which is not a leadership quality?
6. What one component can do more to improve the overall look of your club than any other?
7. Which is not recommended as essential for your gym?
8. What one inexpensive component can dramatically change the look of your club?
9. If you were to follow the suggested list for equipment in the course, how much would you spend each month on the equipment leases?
10. When you consider like clubs and their prices for memberships and their services, you should look in a variety of locales for comparisons.
11. If someone says they can't afford a gym membership, what should your response be?
12. How should you advertise your gym?
13. It really doesn't matter if you keep customer files on the computer or in paper form, as long as the system works for you and your employees.
14. You should buy a domain name even if it will be awhile before you build your website.
15. You should always strive to get as much free and low-cost advertising as possible, rather than pay for expensive ads.
16. You should only keep your club open for as many hour as you, personally, can work.
17. When you give a potential member a tour, what kinds of words should you use?
18. How can you acquire equipment for your new club?
19. As far as you are concerned, the best type of memberships are paid:
20. If you are an introvert, operating a health club might not be the best job for you.
21. Why do you ask potential members to fill out a fitness profile?
22. Any employee who works for a gym should be physically fit.
23. What should your Club design focus on?
24. You should never assume that members of current clubs will switch clubs and join yours, even if yours is a better deal and a better gym
25. What one specific benefit should you always offer your employees?
26. Which can be the most beneficial to you as a club manager, but the most difficult to run?
27. What objection by a potential member is the easiest for you to deal with?
28. In the fictional gym, 'Energy', why does Jeff have one of his trainers work a split shift?
29. About what percentage of people in any given community will join a health club.
30. What percentage of Americans use credit cards?
31. Which is NOT a factor in setting your membership prices?
32. As a club manager, you should stay in constant contact with what?
33. Managing people is the same as leading them.
34. Managing people is the same as leading them.
35. What should always be included in a customer file?
36. If your gym is located in a suburban area, you will be most busy when?
37. Which is not considered a quality essential to lead?
38. What can you do to ensure your gym stays clean?
39. Having a website is a good idea, but not really necessary.
40. Which is not considered a 'complimentary business' to your health club?
41. What unlikely question is fine to ask a potential health club employee?
42. When trying to set a price point for memberships, you should overestimate your expenses by how much?
43. When should a potential member fill out their fitnes profile?
44. How can you encourage people to use automatic debit to pay for their monthly membership?
45. Your front desk should be prepared to back you up on what?
46. When you discipline an employee, you should always talk privately. Why?
47. What is one good source for less expensive equipment?
48. Which methods of payment should you not accept?
49. Your club should always have a sitting area, even if it's just a small one inside the doors?
50. A value club might be a welcome improvement to your suburban neighborhood, but a value club's members can be _______.
Marketing Management Test
Retail Banking Industry and Processes
Economics Fundamentals
Operations Research
Lean Management
Accounting knowledge
Related MCQ's