Human Resource Management (Fundamentals) MCQ Questions Answers

1. Maya is from Australia and works for an Australia-based organization in Egypt. Maya is a ______.

2. According to Hofstede’s Model of National Culture, in a culture with a(n) ______ orientation, there is little intent to save for the future and a focus on relatively quick results.

3. Mandy’s organization seems to have rules for everything. The policy manual and employee handbook are very long and specific about what employees can and cannot do. It appears the ______ dimension of cultural diversity is high at Mandy’s organization.

4. Scott’s organization provides more paid vacation time than most organizations to allow employees to enjoy life outside work and maintain good relationships with friends and family members. It appears the ______ dimension of cultural diversity is high at Scott’s organization.

5. Acme Global is sending Carla on a 6-month expatriate assignment to Italy. Carla will receive one check to cover her pay for the entire assignment. It appears Acme Global is using the ______ approach to expatriate compensation.

6. ______ is an employee who leaves his or her home country to go work in another country.

7. Which of the following is an advantage of host-country nationals?

8. Kristine is American and works for a U.S.-based company in Peru. Kristine is a ______.

9. ______ is the process of shuttering operations in other countries and bringing work back to the home country.

10. According to Hofstede’s Model of National Culture, the saying “He who dies with the most toys wins” indicates a culture high on the dimension of ______.

11. According to Hofstede’s Model of National Culture, ______ cultures believe that the group is the primary unit of value.

12. According to Hofstede’s Model of National Culture, ______ is the degree to which societies accept that inequalities in well-being among members of the society are the result of differences in their individual abilities, both physical and intellectual, and their social status.

13. Mackenzie’s organization keeps a large amount of raw materials in stock to guard against market fluctuations. It appears the ______ dimension of cultural diversity is high at Mackenzie’s organization.

14. ______ is the law barring U.S.-based or U.S.-listed companies from bribing foreign officials in exchange for business.

15. ______ are groups of countries that form an association for the purpose of facilitating movement of goods across national borders.

16. ______ is the existence of differences--in human resource management, it deals with different types of people in an organization.

17. ______ is a series of policies, programs, and initiatives that have been instituted by various entities within both government and the private sector that are designed to prefer hiring of individuals from protected groups in certain circumstances in an attempt to mitigate past discrimination.

18. Meeting the needs of the current generation without compromising the ability of future generations to meet their needs is called ______.

19. An organization that focuses on maximizing profits while obeying the law is at the ______ level of corporate social responsibility.

20. The concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account is called ______.

21. ______ is the personal duty to someone else (a higher-level manager or the organization itself) for the effective use of resources to complete an assignment.

22. ______ is the obligation to answer for something/someone--the duty to carry out an assignment to a satisfactory conclusion.

23. ______ is the right to give orders, enforce obedience, make decisions, and commit resources toward completing organizational goals.

24. ______ is the basic application of our values.

25. ______ is(are) our basic concepts of good and bad or right and wrong.

26. When making a difficult decision, Scott considers whether his response is true and fair. He also asks himself if the response will build goodwill and be beneficial to all concerned. It appears Scott is using the ______ ethical approach.

27. Elizabeth’s boss asked her to do something unethical. Elizabeth thought it was wrong but did it anyway because she really wanted to keep her job. It appears Elizabeth’s justification for her unethical behavior is ______.

28. At the ______ level of moral development, people do the right thing regardless of leaders or group ethics.

29. ______ is the application of a set of values and principles in order to make the right or good choice.

30. A worker who does not speak up about a product defect because the worker believes the company needs the money from the sale of the product is using this justification for unethical behavior.

31. When a worker accepts credit for someone else’s work, it is likely that the worker is at the ______ level of moral development.

32. Most people are at the ______ level of moral development.

33. ______ is the highest priority in emergency response plans.

34. ______ is the use of tools and processes to protect organizational computer systems and networks.

35. The ______ provides guidelines for immediate actions and operations required to respond to an emergency or disaster.

36. ______ is the management of personnel, equipment, and facilities in order to protect them.

37. When he feels stressed at work, Elisha closes his office door and practices deep breathing. Elisha is managing stress through ______.

38. ______ stress is also known as acute stress.

39. ______ is constant lack of interest and motivation to perform one’s job.

40. ______ is(are), according to OSHA, “the science of fitting workplace conditions and job demands to the capabilities of the working population.”

41. ______ are a set of counseling and other services provided to employees that help them to resolve personal issues that may affect their work.

42. Many organizations offer exercise classes to all employees in hopes of lowering health-care costs. These programs are called ______.

43. Employee wellness programs lower ______.

44. Many employers have a(n) ______ to help workers with personal issues such as drug addiction and divorce.

45. A(n) ______ has a right to be present when an OSHA inspector is interviewing employees.

46. ______ are documents that provide information on a hazardous chemical and its characteristics.

47. ______ is the physical protection of people from injury or illness while on the job.

48. In her organization’s ______ plan, Nicole is paid for each widget she produces.

49. For every $1,000 of widgets Tanner sells, he receives a ______ of 10%.

50. Juanita’s organization offers flexible benefits. During the open enrollment period, Juanita can choose any benefits she wants. She selects several benefits, including elder care coverage to help her care for her mother. Juanita’s organization is offering a ______ flexible benefits plan.

51. Nicole’s organization provides group health insurance. The plan covers “major medical” costs for each employee in any given year that total more than $10,000. Her group health insurance is a ______.

52. A ______ plan provides the retiree with a specific amount and type of benefit that will be available when the individual retires.

53. ______ is a “major medical” insurance plan that protects against catastrophic health-care costs and in most cases is paid for by the employer.

54. ______ is(are) a kind of hybrid between traditional fee-for-service health plans and HMOs.

55. ______ is a governmental corporation established within the Department of Labor; its purpose is to insure retirement funds from failure.

56. ______ is a maximum amount of time beyond which the employee will have unfettered access to retirement funds, both employee and employer contributions.

57. Lucy was working on a jobsite when she was injured. Her employer paid for her doctor’s visit to get stitches because of ______.

58. Sasha earns about $100,000 a year. She and her employer both pay 6.2% of Sasha’s pay into ______ by withholding the money from Sasha’s paycheck.

59. ______ are large lump-sum payments executives receive upon dismissal from a merged or acquired firm.

60. ______ are programs that provide a portion of company proceeds over a specific period of time (usually either quarterly or annually) to the employees of the firm through a bonus payment.

61. ______ is a program to reward top performers with increases in their annual wage that carry over from year to year.

62. ______ is compensation that depends on some measure of individual or group performance or results in order to be awarded.

63. ______ is a function of the value of the product or service that the organization sells to the customer.

64. ______ is the process of changing the company structure to get rid of some of the vertical hierarchy (reporting levels) in an organization.

65. ______ of job evaluation break a job down into components then apply points to each of the factors based on that factor’s difficulty.

66. The process of determining the worth of each position relative to the other positions within the organization is referred to as ______.

67. When jobs are distinctly different but entail similar levels of ability, responsibility, skills, and working conditions, they are of equal value and should have the same pay scale. This is the concept of ______.

68. ______ is a higher-than-minimum, federally mandated wage, required for nonexempt employees if they work more than a certain number of hours in a week.

69. ______ is the lowest hourly rate of pay generally permissible by federal law.

70. To attract better workers and enhance an organization’s employment brand, adopting a(n) ______ organizational philosophy on compensation could be helpful.

71. ______ is(are) not one of the four basic components of compensation.

72. Peyton and Annabelle are planning to hire some new workers for the coffee shop. Before placing a job ad, they are trying to figure out what they can afford to pay. Peyton and Annabelle are working on the ______ portion of their organizational philosophy on compensation.

73. ______ suggests that employees are motivated to perform a task when they believe they can accomplish it and when the rewards for doing so are worth the effort.

74. ______ is the total of an employee’s pay and benefits.

75. ______ is the negotiation process resulting in a contract between union employees and management that covers employment conditions.

76. ______ is the interactions between management and unionized employees.

77. Madelyn has a pattern of taking long lunch breaks. Each time this has happened, Madelyn’s manager has spoken to her about why it is a problem. Finally, the manager has had enough and wants to dock Madelyn’s pay for taking such long lunches. However, there is no evidence that Madelyn has ever been told that taking long lunches is a problem. The discipline of Madelyn appears to violate the ______ rule for effective discipline.

78. Tony (the supervisor) gave Martine feedback about an absenteeism problem that was affecting her job performance. Once it was clear that this didn’t solve the problem, he referred Martine to the company’s employee assistance program. This is an example of ______.

79. A manager who provides motivational feedback to maintain and improve employee performance is using ______ as a management tool.

80. ______ is intentional behavior that has the potential to cause great harm to another or to the company.

81. ______ is a serious failure to exercise care in the work environment.

82. ______ is a process in which the employer provides the employee with opportunities to correct poor behavior before terminating him or her.

83. ______ is the process of giving employees feedback (so they realize that a problem is affecting their job performance) and referring employees with problems that cannot be managed within the work structure to the organization’s employee assistance program.

84. ______ is the concept allowing the company or the worker to break the work relationship at any point in time, with or without any particular reason, as long as in doing so no law is violated.

85. Due process involves ______.

86. The ______ says that each employee has the right to be protected from harm to the best of the organization’s ability.

87. Employees with the personality traits of optimism and positive self-esteem tend to have ______ job satisfaction.

88. ______ is the process of transmitting information and meaning.

89. Faith in the character and actions of another is referred to as ______.

90. When conducting an evaluative performance appraisal interview, the appraiser should open the interview with ______.

91. Isaiah evaluates everyone in his department as “average.” Isaiah is exhibiting a distributional error known as ______ in his evaluations.

92. ______ is mentally classifying a person into an affinity group and then identifying the person as having the same assumed characteristics as the group.

93. A ______ is a personality-based tendency, either toward or against something.

94. The ______ is a performance appraisal that provides a description of each assessment along a continuum.

95. The ______ is a performance appraisal checklist form on which a manager simply rates performance on a continuum such as excellent, good, average, fair, and poor.

96. ______ are the actions taken by an individual.

97. ______ are the physical or psychological characteristics of a person.

98. ______ is the willingness to achieve organizational objectives.

99. ______ is a type of informal performance appraisal.

100. ______ is the first step in the performance appraisal process.