When conducting an evaluative performance appraisal interview, the appraiser should open the interview with ______.
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Small talk
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Isaiah evaluates everyone in his department as “average.” Isaiah is exhibiting a distributional error known as ______ in his evaluations.
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Central tendency
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______ is mentally classifying a person into an affinity group and then identifying the person as having the same assumed characteristics as the group.
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Stereotyping
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A ______ is a personality-based tendency, either toward or against something.
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Bias
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The ______ is a performance appraisal that provides a description of each assessment along a continuum.
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Behaviorally anchored rating scale (BARS) form
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The ______ is a performance appraisal checklist form on which a manager simply rates performance on a continuum such as excellent, good, average, fair, and poor.
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Graphic rating scale form
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______ are the actions taken by an individual.
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Behaviors
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______ are the physical or psychological characteristics of a person.
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Traits
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______ is the willingness to achieve organizational objectives.
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Motivation
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______ is a type of informal performance appraisal.
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Coaching
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______ is the first step in the performance appraisal process.
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Job analysis
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If a performance appraisal process is “valid,” what does that mean?
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It is a factual measure; it measures the process that you want to measure.
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______ is the ongoing process of evaluating employee performance.
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Performance appraisal
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______ is the process of identifying, measuring, managing, and developing the performance of the human resources in an organization.
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Performance management
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Traits is a physical _______ or characteristics of a person.
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Both a & b
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360-degree evaluation that analyzes individuals’ performance from all sides
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True
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Mentally classifying a person into an ______ and then identifying the person as having the same assumed characteristics as the group.
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Affinity group
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Results is a measure of the goals achieved through a work process.
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True
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________ used to evaluate employee performance from best to worst.
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Ranking
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The process of identifying, measuring, managing, and developing the performance is known as
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Performance management
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The ongoing process of evaluating employee performance is known as
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Performance appraisal
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______ is required to write a statement about the employee’s performance.
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Both a & b
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The willingness to achieve organizational objectives is known as
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Motivation
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MBO stands for
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Management by objectives
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In which form a manager simply rates performance on a continuum such as excellent, good, average, fair, and poor
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Graphic rating scale form
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_______ method in which a manager keeps a written record of the positive and negative performance of employees throughout the performance period.
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Critical incidents
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Bias is _______ -based tendency, either toward or against something
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Personality
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Behavior is the The actions taken by an individual.
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True
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“BARS” provides a description of _____ along a continuum
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Correct Answer:
All of these
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