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Performance Management and Appraisal MCQ

Performance Management and Appraisal MCQ

1. When conducting an evaluative performance appraisal interview, the appraiser should open the interview with ______.

Answer

Correct Answer: Small talk

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2. Isaiah evaluates everyone in his department as “average.” Isaiah is exhibiting a distributional error known as ______ in his evaluations.

Answer

Correct Answer: Central tendency

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3. ______ is mentally classifying a person into an affinity group and then identifying the person as having the same assumed characteristics as the group.

Answer

Correct Answer: Stereotyping

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4. A ______ is a personality-based tendency, either toward or against something.

Answer

Correct Answer: Bias

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5. The ______ is a performance appraisal that provides a description of each assessment along a continuum.

Answer

Correct Answer: Behaviorally anchored rating scale (BARS) form

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6. The ______ is a performance appraisal checklist form on which a manager simply rates performance on a continuum such as excellent, good, average, fair, and poor.

Answer

Correct Answer: Graphic rating scale form

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7. ______ are the actions taken by an individual.

Answer

Correct Answer: Behaviors

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8. ______ are the physical or psychological characteristics of a person.

Answer

Correct Answer: Traits

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9. ______ is the willingness to achieve organizational objectives.

Answer

Correct Answer: Motivation

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10. ______ is a type of informal performance appraisal.

Answer

Correct Answer: Coaching

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11. ______ is the first step in the performance appraisal process.

Answer

Correct Answer: Job analysis

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12. If a performance appraisal process is “valid,” what does that mean?

Answer

Correct Answer: It is a factual measure; it measures the process that you want to measure.

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13. ______ is the ongoing process of evaluating employee performance.

Answer

Correct Answer: Performance appraisal

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14. ______ is the process of identifying, measuring, managing, and developing the performance of the human resources in an organization.

Answer

Correct Answer: Performance management

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15. Traits is a physical _______ or characteristics of a person.

Answer

Correct Answer: Both a & b

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16. 360-degree evaluation that analyzes individuals’ performance from all sides

Answer

Correct Answer: True

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17. Mentally classifying a person into an ______ and then identifying the person as having the same assumed characteristics as the group.

Answer

Correct Answer: Affinity group

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18. Results is a measure of the goals achieved through a work process.

Answer

Correct Answer: True

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19. ________ used to evaluate employee performance from best to worst.

Answer

Correct Answer: Ranking

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20. The process of identifying, measuring, managing, and developing the performance is known as

Answer

Correct Answer: Performance management

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21. The ongoing process of evaluating employee performance is known as

Answer

Correct Answer: Performance appraisal

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22. ______ is required to write a statement about the employee’s performance.

Answer

Correct Answer: Both a & b

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23. The willingness to achieve organizational objectives is known as

Answer

Correct Answer: Motivation

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24. MBO stands for

Answer

Correct Answer: Management by objectives

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25. In which form a manager simply rates performance on a continuum such as excellent, good, average, fair, and poor

Answer

Correct Answer: Graphic rating scale form

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26. _______ method in which a manager keeps a written record of the positive and negative performance of employees throughout the performance period.

Answer

Correct Answer: Critical incidents

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27. Bias is _______ -based tendency, either toward or against something

Answer

Correct Answer: Personality

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28. Behavior is the The actions taken by an individual.

Answer

Correct Answer: True

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29. “BARS” provides a description of _____ along a continuum

Answer

Correct Answer: All of these

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