General Management MCQs

1. _____ are methods for adapting the technical core to changes in the environment.

2. The size of a database is determined by the _____.

3. Top executives are mainly involved in ________ planning.

4. When setting channel objectives, companies should state the objectives in terms of __________.

5. The proponents of reinforcement theory view behavior as ________.

6. Total quality management emphasizes __________.

7. Another common name for a private distributor brand is a ____ brand.

8. On an optical disc, all sectors are ____.

9. _____ define boundaries within which to make a decision.

10. A ____ is a choice made from among available alternatives.

11. Clusters of chlorophyll and accessory pigments are called ________.

12. If demand is not uniform and constant, the stockout risks can be controlled by __________.

13. When actual performance falls outside an acceptable range of variation, it is termed a(n) ________.

14. Abraham maslow proposed the ____.

15. Charismatic leaders generally ____

16. A product layout is most likely to be used in a(n) _______________ assembly.

17. Events such as _______________ can be disruptive to global supply chains.

18. The ____ is created to complete specific, one-time projects or tasks within a limited time.

19. Planning includes tasks related to each of the ____ project management knowledge areas.

20. Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

21. The symbolic view of management is based upon the belief that managers symbolize ________.

22. Wasting resources is considered to be an example of ________.

23. ____ are informally agreed-on standards that regulate team behavior.

24. The term ______ refers to the fact that an agreement is so unfair that it is void of conscience.

25. _______ is the use of desirable consequences to strengthen a particular behavior.

26. Local communities are stakeholders of organizations because communities _____.

27. Since the 1950s, the percentage of the u.s. labor force represented by unions has _____.

28. Zoning laws establish _______.

29. A key ingredient to setting prices properly is to understand a company's ________.

30. Scientific and administrative management are part of the ________ viewpoint.

31. The basic model of ethical decision-making ____.

32. Stating the purpose and length of the interview is part of the __________ step of the interview.

33. ________ language tends to be accusatory and abstract.

34. Stretch goals are __________.

35. A swot analysis is _____.

36. A successful tqm program incorporates all of the following except __________.

37. When you need to sort data on two columns, the less important column is called the ____ sort key.

38. ________ are three of the eight quality management principles for organizational improvement.

39. ____ is where a variable’s data type or other information is stored as part of the name.

40. An organization should adopt planning and strategic management to ____.

41. Analytical reports for skeptical audiences should generally follow the ________ approach.

42. A major part of the controlling function of management is to ________.

43. The ____ team is primarily responsible for data restoration and recovery.

44. A ____ team is a group of people who work across time, space, and organizational boundaries.

45. High-performance work practices include all of the following except ________.

46. In an information systems department, the enterprise systems subunit is responsible for ________.

47. In informal planning, goals are usually ________ shared with others in the organization.

48. In large organizations the functional level of management is also known as the _____ of management.

49. In the case of functional departmentalization, jobs are grouped according to ________.

50. Mary parker follett anticipated some of today's concepts, such as _____.

51. Maslow's progression principle continues to move up to the level of __________.

52. More than one third of entrepreneurs said their idea for a business came from ________.

53. Most inventory models attempt to minimize __________.

54. Motivation has a _____ effect on job performance.

55. New developments in methods for transforming resources into goods or services are _____ forces.

56. One big challenge for managers of diverse workforces is ________.

57. One method to become more efficient in managing your time is to ________.

58. One of the best reasons for allowing groups to make decisions is ______________.

59. One of the major trends in franchising is the ________ of american franchise systems.

60. Operations design choices include all of the following except _____.

61. Organization development can be viewed as an attempt to change an organization's ________.

62. Organizational ____ is the successful implementation of creative ideas in organizations.

63. Patterns of innovation over time that can create sustainable competitive advantage are called ____.

64. People with a high need for achievement ________.

65. People with an external locus of control tend to be more satisfied with _____ leadership styles.

66. Planning for the future is important because _____.

67. Programmed decisions are made in response to _____ organizational problems.

68. Research suggests that __________ are the most effective leaders.

69. Six sigma programs involve both __________ and __________ components.

70. Skills, attitudes, knowledge, and social cultural systems affect ________.

71. Solomon asch carried out pioneering studies in understanding ________.

72. Strategic considerations for corporate entrepreneurship include ___________ and ___________.

73. Strategic groups are clusters of firms that share __________ strategies

74. Strategy defines ____ to do (it) while organizing defines ____ to do (it).

75. Team rewards that depend on ____ are the key to rewarding team behaviors and efforts.

76. The _____ approach is the most appropriate when users have the power to resist the proposed change.

77. The _____ is the individual who is assigned the role of challenging assumptions made by the group.

78. The _____ leader evaluates individual employee performance.

79. The _____ leader is distinguished by his/her ability to bring about organizational change.

80. The _____ leadership style matches with the preconventional level of personal moral development.

81. The ________ manager is concerned with long-range planning and decisions.

82. The __________ on packages were intended to improve inventory control for businesses.

83. The 17 basic units of motion, identified by frank and lillian gilbreth, were named _____.

84. The actions taken to meet the needs of customers refer to ____________.

85. The best visions for an organization are both ideal and _____.

86. The calculation of the point where sales revenues equal total costs is called __________ analysis.

87. The contemporary perspective consists of three viewpoints: ____.

88. The controlling management function is largely a matter of ________.

89. The determination of specific job tasks and responsibilities is called ____.

90. The effect of planning on managers is that it forces them to ________.

91. The first step in creativity involves ________.

92. The first step in lewin's three-step description of the change process involves ________.

93. The first step in the control process is to ________.

94. The four major perspectives on motivation include all except_____.

95. The greater the environmental uncertainty, the more an organization needs to become ________.

96. The higher the cohesiveness of a group, the higher the _____ in the group.

97. The knowledge that employees can typically learn only through experience is called _____ knowledge.

98. The leader who stimulates high standards and champions dedication to vision is a _____ leader

99. The least complex global operation is _____________.

100. The management approach that emphasized ways to manage work more efficiently is the ___ viewpoint.

101. The marketing plan becomes a part of the ________ section of the business plan.

102. The mission statement expresses the ____.

103. The model that requires a manager to assess her own style and her situational control is _____.

104. The more people under the control of one manager, the _____.

105. The most important thing you should do before launching your product or service is ________.

106. The normative decision theory ____.

107. The number of minorities in the workforce is _____

108. The official goals of the organization are best represented by the _____.

109. The organization's reason for existence is known as the organization's _____.

110. The output of the _____ process is a communications management plan.

111. The path-goal theory sees the job of an effective leader as ________.

112. The perceived fairness of the processes used to make allocation decisions is called ______ justice.

113. The set of actions that produce goods and services is called ________.

114. The step in the decision-making process where you demonstrate your creativity is to ________.

115. The term entrepreneur has been popular in the united states since the ____.

116. The three traits an entrepreneur must possess to be successful are _____.

117. The two kinds of charismatic leaders are _____.

118. There are two types of roles that emerge in teams. they are the ____ role and the ____ role.

119. To be useful for control, information must be ______________.

120. To demonstrate social responsibility, entrepreneurs are encouraged to ________.

121. To determine an organization's mission, managers must first define its ________.

122. Transactional leaders often _____.

123. Transformational leadership is positively associated with all the following except _____.

124. Two of the primary challenges facing managers today are ____.

125. Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

126. When implementing the financial perspective, managers would use ____.

127. When the employees of a company feel that rewards are fairly allocated, it illustrates _____.

128. When jose acts as a resource allocator for his organization, he is acting in a(n) __________ role.

129. The decision-maker must _____ once the problem has been recognized and analyzed.

130. The decisions many managers make in today's business world typically involve ________.

131. Techniques for improving quality include all of the following except _____.

132. Technology has ________ ethical issues.

133. _____ describe the most basic human physical needs, including food, water and oxygen.

134. The type of conflicts that support group goals and improve performance are called ________.

135. When using a self-managed team, a manager should _____.

136. When using goal-setting theory to motivate employees, managers should _____.

137. Inventory management is an application that is part of the ________ functional area.

138. _____ are the natural rewards associated with performing a task or activity for its own sake.

139. According to productivity expert odette pollar, "to do more in a day, ____."

140. Managers perform an external analysis so that they know about ________.

141. According to herzberg's motivator-hygiene theory, extrinsic motivation is related to _____ needs.

142. A tracking signal provides a method for monitoring a forecast by quantifying _____.

143. Change can't be eliminated, so managers must learn to ________ successfully.

144. _____ values signify what an organization and its employees are trying to accomplish.

145. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the __________.

146. _____ leadership is about creating better interpersonal processes for finding solutions.

147. ________ holds that there are few really new ideas and that "true is better" than new.

148. ________ track progress from start to finish, pinpointing any deviations from the plan.

149. A problem associated with traditional goal setting is that ________.

150. A sales forecast is an example of an organizational control from the _____ area.

151. A(n) _____ stakeholder is aware of the project yet resistant to change.

152. A(n) __________ graphically describes the arrangement of work positions within an organization.

153. If a firm pursues only a differentiation strategy, it is most likely a(n) _____ organization.

154. Bargaining power of customers is likely to be the highest for markets involving ________.

155. _____ is a planning process that is within the project scope management knowledge area.

156. _____ is a multiplicative function of motivation times ability times situational constraints.

157. __________ is the physical arrangement of resources in the production process.

158. _______________ is the tendency for highly cohesive teams to lose their evaluative capabilities.

159. Before beginning to recruit job applicants, organizations must _____.

160. Dysfunctional conflict is sometimes called ________ conflict.

161. For a manager, building an effective team requires work, but the payoff is _____.

162. Salaried executive, administrative, and professional employees are exempt from ______ rules.

163. The ________ method utilizes feedback from supervisors, employees, and coworkers.

164. The commitment concept says that plans should ________.

165. The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

166. The employees of a company feel that rewards are fairly allocated. this illustrates _____.

167. The essence of _____ is to choose the first solution available.

168. The thinking underlying the domain of ____ is the closest to the justice approach.

169. The use of simulations has been limited by their _____.

170. When developing creative solutions to modern problems, entrepreneurs must ________.

171. Workplace performance is maximized when _____.

172. In porter's five forces model, the threat of new entrants concerns the danger of ________.

173. A key difference between affirmative action and diversity is that _____.

174. The major value-creating capabilities of the organization are known as its ________.

175. The intellectual capital equation is: intellectual capital = __________.

176. Plant location is a type of _____ decision at the strategic management level.

177. _____ leadership invites colleagues at the same level to solve problems together.

178. A manager measuring actual performance is like a teacher ________.

179. ________ defined as the basic convictions about right and wrong decisions and behavior.

180. According to human relations management ____

181. The ____ wildcard symbol represents any individual character.

182. Transborder data flow (tdf) comprises national laws and international agreements on _____.

183. Administrative oversight given to self-managed teams does not typically include _____.

184. A greenfield investment is the best choice when ________.

185. A hierarchy culture has an internal focus; it values ____ over flexibility.

186. Discontinuous change in an innovation stream is characterized by ____.

187. Melamark's advisor on global affairs is concerned that ________ carries too much risk.

188. Most companies' goals can be classified as either ________ or ________.

189. Today, __________ dominate supply chains.

190. A forecast is a(n) _____.

191. Substances that degrade the metals that make up storage tanks or equipment are called __________.

192. In managing virtual workers, a manager should _____.

193. In a(n) ________ organization, authority is centralized and rules are clearly specified.

194. The primary ways to create reinforcement contingencies in organizations are ____.

195. When others' expectations exceed one's ability, ______ has occurred.

196. When developing and maintaining good stakeholder relationships, companies find that _______.

197. _____ allow and even encourage parties to split.

198. _____ are companies that have a small share of a slow-growing market.

199. _____ are different sets of expectations for how different individuals should behave.

200. _____ are measures taken before an advertising campaign is implemented.

201. _____ involves accepting the consequences should a risk occur.

202. _____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

203. _____ is a role in which the individual provides support for team members' emotional needs.

204. _____ is the most frequent equal employment opportunity (eeo) complaint.

205. _____ refers to a structured debate comparing two conflicting courses of action.

206. _____ reflects the belief that one's own group is superior to other groups.

207. _____ teams make or do things like manufacture, assemble, sell, or provide service.

208. _____ tells us that costs decline at a predictable rate as experience with a product increases.

209. _____ typically provide the funds necessary for workers' compensation in a privately owned company.

210. _______ is the ability to marshal resources to get things done.

211. _______ is the trend of the world economy toward becoming a more interdependent system.

212. ________ allow companies to accommodate the needs of workers with nonstandard family situations.

213. ________ phase is likely to be difficult if resisted by either the mentor or the protg.

214. __________ specify future ends and __________ specify today's means.

215. _____is defined as a positive attitude toward one's job.

216. A _____ appraisal assesses employees on subjective attributes like attitude or leadership.

217. A _____ is a practice required for safe and efficient organizational operations.

218. A fully developed "mini" version of the report is referred to as a(n) _________________.

219. According to fast company, in 2013, _____ was ranked as the world's most innovative company.

220. According to phillip gordon in the video, politics is really about ___________________.

221. According to the model of work motivation and performance, an unsatisfied need produces _____.

222. Along the grapevine, ________.

223. An applicant who finds a recruiter to be rude and unhelpful is likely to perceive ________.

224. An external analysis, the second step of the strategic management process, helps identify ________.

225. An innovative change involves ______ complexity, cost, and uncertainty.

226. Being able to recover quickly from emotional experiences reflects one's _____.

227. Bryan barry suggests that to keep a strategic plan on track, organizations should ____.

228. Capturing customers' clicking behavior is referred to as ________.

229. Change management specialists often work __________.

230. Goal acceptance is most similar to the idea of ____.

231. Gross profit is calculated as ________.

232. Group cohesiveness is largely a measure of how ________.

233. Having prestige, power over others, and fame are examples of work values related to _____.

234. If a user has ____ permission for a file, they can open, read, and edit the contents of a file.

235. Immediate corrective action is designed ________.

236. In _______ many firms provide similar products that are considered substitutes for each other.

237. In _____, the company negotiates long-term contracts for most of the materials that it will need.

238. Take advantage of ____________ to enhance your current resume and skill-set.

239. The ____ character is allowable in a folder name.

240. The __________ is the department manager's tool for daily and weekly operations.

241. The gap between an existing state and a desired state is referred to as _______.

242. The need for status, reputation, and recognition are part of _____.

243. The source of _____ motivation lies with the acquisition of material or social rewards.

244. The statement if you come with me, then we can go shopping is a __________.

245. The three types of dismissals are ______, downsizings, and layoffs.

246. Traditionally, life insurance companies, pension funds, and brokerage firms are known as ________.

247. Traits of _____seem to be particularly important in today's collaborative organizations.

248. When done correctly, management by objectives (mbo) is an extremely effective method for ____.

249. Without _____, no company can survive over the long run.

250. For general motors' supply chain, the ____ is the push-pull boundary.

251. Adjustments to timber management strategies meant to address long-term shortfalls will _______.

252. Frederick herzberg's two-factor theory proposes that ________.

253. ________ may be defined as an individual's current capacity to perform the various tasks in a job.

254. Those who study management will understand how to ___.

255. While sitting at her desk, ann is setting goals and deciding how to achieve them. she is ___.

256. By purchasing stock in entertainment today, veronica has become a(n) ________ the company.

257. When teams have a high degree of dependence on outsiders, _____ is the best team strategy.

258. The statement either the maid did it or the butler did is a __________.

259. The role of the _____ is to prevent people in other roles from adopting a bad idea.

260. A gis with analytical capabilities evaluates the impact of decisions by interpreting _____.

261. When others' expectations exceed one's ability, ______ occurs.

262. __________ is the process of configuring organizations to meet environmental challenges.

263. A/an ______ is stable across situations and a/an ________ varies across situations.

264. Today's global supply chains have been compared to ________________.

265. In standard sql, the optimizer hint first_rows is generally used for _____ mode processes.

266. In ten years, the cio will ________.

267. In the context of grid computing, each participant in a grid is referred to as a(n) _____.

268. In the context of portfolio strategy, _____ is the purchase of a company by another company.

269. In the context of the reviewing process, the f in the fair test stands for _____.

270. In the context of web marketing, the term _____ refers to one user viewing one ad.

271. In the gospels, ___________ interprets the facts of jesus life with an emphasis on his deity.

272. In the gospels, _____________, the hebrew tax collector, writes for the hebrew mind.

273. In the lab, you used __________ to create a series of user accounts and global security groups.

274. Juran teaches that improvement in organizations is accomplished on a ________ basis.

275. Promotions are likely to be fastest in organizations in the ________ stage of their life cycle.

276. Rather than try to make employees happy, managers might do well to focus on making work ________.

277. Readily available information may not present a complete picture of a situation due to ____.

278. Readiness for training depends on _____.

279. Recommendations should be phrased as ________.

280. Recruiting managers from latin america for a position in brazil is an example of ________.

281. Repeatable periods of ups and downs over short periods of time are called ____.

282. The cheap foreign labor argument for protectionism refers to ________.

283. The creation of the ________ was perhaps the greatest achievement of the 1986 uruguay round.

284. The column definition of number(7, 4) indicates a precision of ____.

285. The coordination dimension of a global information system (gis) requires _____.

286. In most emergency situations, you will use __________ to communicate.

287. In pediatric patients, the liver and spleen are _______.

288. When a company does the minimum that the law requires, it is meeting its ________.

289. Many licensed casual and upscale restaurants have beverage sales of __________ of total sales.

290. Most information security projects require a trained project developer. _________________________

291. The ____ applet in control panel is a simplified interface for user management.

292. The _____ approach to change implementation should be used when users have power to resist.

293. The _____ measures the percentage of people who clicked on an ad to arrive at a destination-site.

294. The _____ standard can transmit up to 75 mbps and has a range of 31 miles.

295. The three least used influence tactics, according to a recent survey of employees, are _____.

296. To ensure that plans are moving in the right direction, managers can use the ______.

297. When communicating across cultures, the best option regarding language use is _____.

298. The generic top-level domain (gtld) for the united nations is _____.

299. Research suggests that among children who saw a dentist for preventive care, 70 percent _____.

300. In a corporation, all profits go to ________.

301. Workers need ________ in their environment

302. In california, second-time sex offenders whose victim is under age 13 must undergo ______________.

303. The systems viewpoint sees organizations as entities made up of interrelated parts known as ____.

304. A self-managed work team would be likely to have the authority to ________.

305. When general motors and toyota created numa to build cars in california, they formed a _________.

306. _________ are the dimensions of situational control in fiedlers model.

307. In order to bid for _______ meetings business, hotels must complete a lengthy application process