MCQs > Finance & Management > Management MCQs > Basic Management MCQs

Basic Management MCQ

1. In order to bid for _______ meetings business, hotels must complete a lengthy application process

Answer

Correct Answer: Government

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2. _________ are the dimensions of situational control in fiedlers model.

Answer

Correct Answer: Leader-member relations, task structure, and position power

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3. When general motors and toyota created numa to build cars in california, they formed a _________.

Answer

Correct Answer: Joint ventured.

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4. A self-managed work team would be likely to have the authority to ________.

Answer

Correct Answer: Make schedules and plans

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5. The systems viewpoint sees organizations as entities made up of interrelated parts known as ____.

Answer

Correct Answer: Inputs, outputs, transformation processes, feedback

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6. In california, second-time sex offenders whose victim is under age 13 must undergo ______________.

Answer

Correct Answer: Chemical castration

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7. Workers need ________ in their environment

Answer

Correct Answer: Consistency

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8. In a corporation, all profits go to ________.

Answer

Correct Answer: The owners and the shareholders

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9. Research suggests that among children who saw a dentist for preventive care, 70 percent _____.

Answer

Correct Answer: Had teeth that were in very good condition

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10. The generic top-level domain (gtld) for the united nations is _____.

Answer

Correct Answer: Int

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11. When communicating across cultures, the best option regarding language use is _____.

Answer

Correct Answer: Learn the local language

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12. To ensure that plans are moving in the right direction, managers can use the ______.

Answer

Correct Answer: Planning/control cycle

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13. The three least used influence tactics, according to a recent survey of employees, are _____.

Answer

Correct Answer: Legitimating, coalition tactics, and pressure tactics.

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14. The _____ standard can transmit up to 75 mbps and has a range of 31 miles.

Answer

Correct Answer: WiMAX

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15. The _____ measures the percentage of people who clicked on an ad to arrive at a destination-site.

Answer

Correct Answer: Click-through rate

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16. The _____ approach to change implementation should be used when users have power to resist.

Answer

Correct Answer: Participation

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17. The ____ applet in control panel is a simplified interface for user management.

Answer

Correct Answer: User Accounts

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18. Most information security projects require a trained project developer. _________________________

Answer

Correct Answer: Direct changeover.

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19. Many licensed casual and upscale restaurants have beverage sales of __________ of total sales.

Answer

Correct Answer: 25% to 30%

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20. When a company does the minimum that the law requires, it is meeting its ________.

Answer

Correct Answer: Social obligation

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21. In pediatric patients, the liver and spleen are _______.

Answer

Correct Answer: Larger in proportion to the abdomen

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22. In most emergency situations, you will use __________ to communicate.

Answer

Correct Answer: A mixture of low- and high-technology tools

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23. The coordination dimension of a global information system (gis) requires _____.

Answer

Correct Answer: Standardization within departments.

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24. The column definition of number(7, 4) indicates a precision of ____.

Answer

Correct Answer: 7

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25. The creation of the ________ was perhaps the greatest achievement of the 1986 uruguay round.

Answer

Correct Answer: World Trade Organization

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26. The cheap foreign labor argument for protectionism refers to ________.

Answer

Correct Answer: A lower wage often earned by many foreign workers

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27. Repeatable periods of ups and downs over short periods of time are called ____.

Answer

Correct Answer: Seasonal patterns

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28. Recruiting managers from latin america for a position in brazil is an example of ________.

Answer

Correct Answer: Regiocentric staffing approach

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29. Recommendations should be phrased as ________.

Answer

Correct Answer: Commands

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30. Readiness for training depends on _____.

Answer

Correct Answer: Situational constraints

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31. Readily available information may not present a complete picture of a situation due to ____.

Answer

Correct Answer: Availability bias.

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32. Rather than try to make employees happy, managers might do well to focus on making work ________.

Answer

Correct Answer: Challenging and interesting

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33. Promotions are likely to be fastest in organizations in the ________ stage of their life cycle.

Answer

Correct Answer: Growth

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34. Juran teaches that improvement in organizations is accomplished on a ________ basis.

Answer

Correct Answer: Project-by-project

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35. In the lab, you used __________ to create a series of user accounts and global security groups.

Answer

Correct Answer: Active Directory Users and Computers

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36. In the gospels, _____________, the hebrew tax collector, writes for the hebrew mind.

Answer

Correct Answer: Matthew

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37. In the gospels, ___________ interprets the facts of jesus life with an emphasis on his deity.

Answer

Correct Answer: John

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38. In the context of web marketing, the term _____ refers to one user viewing one ad.

Answer

Correct Answer: Ad impression

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39. In the context of the reviewing process, the f in the fair test stands for _____.

Answer

Correct Answer: Facts

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40. In the context of portfolio strategy, _____ is the purchase of a company by another company.

Answer

Correct Answer: Acquisition

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41. In the context of grid computing, each participant in a grid is referred to as a(n) _____.

Answer

Correct Answer: Node

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42. In ten years, the cio will ________.

Answer

Correct Answer: Finally become an integral member of the executive team

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43. In standard sql, the optimizer hint first_rows is generally used for _____ mode processes.

Answer

Correct Answer: Interactive

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44. Today's global supply chains have been compared to ________________.

Answer

Correct Answer: Intricate interconnected biological systems

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45. A/an ______ is stable across situations and a/an ________ varies across situations.

Answer

Correct Answer: Trait, state

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46. __________ is the process of configuring organizations to meet environmental challenges.

Answer

Correct Answer: Organizational design

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47. When others' expectations exceed one's ability, ______ occurs.

Answer

Correct Answer: Role overload.

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48. A gis with analytical capabilities evaluates the impact of decisions by interpreting _____.

Answer

Correct Answer: Spatial data

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49. The role of the _____ is to prevent people in other roles from adopting a bad idea.

Answer

Correct Answer: Critic

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50. The statement either the maid did it or the butler did is a __________.

Answer

Correct Answer: Conjunction

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51. When teams have a high degree of dependence on outsiders, _____ is the best team strategy.

Answer

Correct Answer: Probing

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52. By purchasing stock in entertainment today, veronica has become a(n) ________ the company.

Answer

Correct Answer: Owner in

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53. While sitting at her desk, ann is setting goals and deciding how to achieve them. she is ___.

Answer

Correct Answer: Planning

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54. Those who study management will understand how to ___.

Answer

Correct Answer: Relate to their managers and deal with organizations from the outside

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55. ________ may be defined as an individual's current capacity to perform the various tasks in a job.

Answer

Correct Answer: Ability

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56. Frederick herzberg's two-factor theory proposes that ________.

Answer

Correct Answer: Extrinsic factors are associated with job dissatisfaction

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57. Adjustments to timber management strategies meant to address long-term shortfalls will _______.

Answer

Correct Answer: Lead to initial shortfalls in timber supplies

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58. For general motors' supply chain, the ____ is the push-pull boundary.

Answer

Correct Answer: Dealer

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59. Without _____, no company can survive over the long run.

Answer

Correct Answer: Innovation

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60. When done correctly, management by objectives (mbo) is an extremely effective method for ____.

Answer

Correct Answer: Tactical planning

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61. Traits of _____seem to be particularly important in today's collaborative organizations.

Answer

Correct Answer: Agreeableness

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62. Traditionally, life insurance companies, pension funds, and brokerage firms are known as ________.

Answer

Correct Answer: Nonbanks

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63. The three types of dismissals are ______, downsizings, and layoffs.

Answer

Correct Answer: Firings

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64. The statement if you come with me, then we can go shopping is a __________.

Answer

Correct Answer: Disjunction none of these conjunction conditional

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65. The source of _____ motivation lies with the acquisition of material or social rewards.

Answer

Correct Answer: Extrinsic

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66. The need for status, reputation, and recognition are part of _____.

Answer

Correct Answer: Esteem

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67. The gap between an existing state and a desired state is referred to as _______.

Answer

Correct Answer: Problem.

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68. The __________ is the department manager's tool for daily and weekly operations.

Answer

Correct Answer: Operational plan

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69. The ____ character is allowable in a folder name.

Answer

Correct Answer: -

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70. Take advantage of ____________ to enhance your current resume and skill-set.

Answer

Correct Answer: Training and education offered by the employee

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71. In _____, the company negotiates long-term contracts for most of the materials that it will need.

Answer

Correct Answer: Replenishment purchasing

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72. In _______ many firms provide similar products that are considered substitutes for each other.

Answer

Correct Answer: Pure competition

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73. Immediate corrective action is designed ________.

Answer

Correct Answer: To get performance back on track

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74. If a user has ____ permission for a file, they can open, read, and edit the contents of a file.

Answer

Correct Answer: Write

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75. Having prestige, power over others, and fame are examples of work values related to _____.

Answer

Correct Answer: Status

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76. Group cohesiveness is largely a measure of how ________.

Answer

Correct Answer: Much individuals share the group's goals

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77. Gross profit is calculated as ________.

Answer

Correct Answer: Total sales - cost of sales

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78. Goal acceptance is most similar to the idea of ____.

Answer

Correct Answer: Goal commitment

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79. Change management specialists often work __________.

Answer

Correct Answer: On teams

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80. Capturing customers' clicking behavior is referred to as ________.

Answer

Correct Answer: Clickstream data

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81. Bryan barry suggests that to keep a strategic plan on track, organizations should ____.

Answer

Correct Answer: Engage people, keep it simple, stay focused, and keep moving

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82. Being able to recover quickly from emotional experiences reflects one's _____.

Answer

Correct Answer: Emotion regulation

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83. An innovative change involves ______ complexity, cost, and uncertainty.

Answer

Correct Answer: Moderate

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84. An external analysis, the second step of the strategic management process, helps identify ________.

Answer

Correct Answer: A company's opportunities and threats

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85. An applicant who finds a recruiter to be rude and unhelpful is likely to perceive ________.

Answer

Correct Answer: Low interactional fairness

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86. Along the grapevine, ________.

Answer

Correct Answer: Bad news travels fastest

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87. According to the model of work motivation and performance, an unsatisfied need produces _____.

Answer

Correct Answer: Tension

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88. According to phillip gordon in the video, politics is really about ___________________.

Answer

Correct Answer: Shifting perceptions

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89. According to fast company, in 2013, _____ was ranked as the world's most innovative company.

Answer

Correct Answer: Nike

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90. A fully developed "mini" version of the report is referred to as a(n) _________________.

Answer

Correct Answer: Executive Summary

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91. A _____ is a practice required for safe and efficient organizational operations.

Answer

Correct Answer: Business necessity

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92. A _____ appraisal assesses employees on subjective attributes like attitude or leadership.

Answer

Correct Answer: Trait

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93. _____is defined as a positive attitude toward one's job.

Answer

Correct Answer: Job satisfaction

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94. __________ specify future ends and __________ specify today's means.

Answer

Correct Answer: Goals; plans

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95. ________ phase is likely to be difficult if resisted by either the mentor or the protg.

Answer

Correct Answer: Separation

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96. ________ allow companies to accommodate the needs of workers with nonstandard family situations.

Answer

Correct Answer: Flextime, compressed workweeks, and job sharing

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97. _______ is the trend of the world economy toward becoming a more interdependent system.

Answer

Correct Answer: Globalization

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98. _______ is the ability to marshal resources to get things done.

Answer

Correct Answer: Power

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99. _____ typically provide the funds necessary for workers' compensation in a privately owned company.

Answer

Correct Answer: Employers

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100. _____ tells us that costs decline at a predictable rate as experience with a product increases.

Answer

Correct Answer: Experience curves

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101. _____ teams make or do things like manufacture, assemble, sell, or provide service.

Answer

Correct Answer: Work Team

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102. _____ reflects the belief that one's own group is superior to other groups.

Answer

Correct Answer: Ethnocentrism

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103. _____ refers to a structured debate comparing two conflicting courses of action.

Answer

Correct Answer: Dialectic

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104. _____ is the most frequent equal employment opportunity (eeo) complaint.

Answer

Correct Answer: Retaliation

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105. _____ is a role in which the individual provides support for team members' emotional needs.

Answer

Correct Answer: A socioemotional role

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106. _____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

Answer

Correct Answer: Stereotypes

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107. _____ involves accepting the consequences should a risk occur.

Answer

Correct Answer: Risk acceptance

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108. _____ are measures taken before an advertising campaign is implemented.

Answer

Correct Answer: Pretests

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109. _____ are different sets of expectations for how different individuals should behave.

Answer

Correct Answer: Roles

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110. _____ are companies that have a small share of a slow-growing market.

Answer

Correct Answer: Dogs

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111. _____ allow and even encourage parties to split.

Answer

Correct Answer: Proportional representation systems

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112. When developing and maintaining good stakeholder relationships, companies find that _______.

Answer

Correct Answer: Most often, they must balance the needs of the stakeholders with the need to make profit

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113. When others' expectations exceed one's ability, ______ has occurred.

Answer

Correct Answer: Role overload

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114. The primary ways to create reinforcement contingencies in organizations are ____.

Answer

Correct Answer: Reinforcement contingencies and the schedules of reinforcement

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115. In a(n) ________ organization, authority is centralized and rules are clearly specified.

Answer

Correct Answer: Mechanistic

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116. In managing virtual workers, a manager should _____.

Answer

Correct Answer: Meet regularly, face-to-face

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117. Substances that degrade the metals that make up storage tanks or equipment are called __________.

Answer

Correct Answer: Corrosive

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118. A forecast is a(n) _____.

Answer

Correct Answer: Projection for the future

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119. Today, __________ dominate supply chains.

Answer

Correct Answer: Large retailers

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120. Most companies' goals can be classified as either ________ or ________.

Answer

Correct Answer: Strategic; financial

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121. Melamark's advisor on global affairs is concerned that ________ carries too much risk.

Answer

Correct Answer: Setting up a foreign subsidiary

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122. Discontinuous change in an innovation stream is characterized by ____.

Answer

Correct Answer: Technological substitution

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123. A hierarchy culture has an internal focus; it values ____ over flexibility.

Answer

Correct Answer: Stability and control

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124. A greenfield investment is the best choice when ________.

Answer

Correct Answer: Adequate facilities in the local market​ aren't available

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125. Administrative oversight given to self-managed teams does not typically include _____.

Answer

Correct Answer: Initiating change

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126. Transborder data flow (tdf) comprises national laws and international agreements on _____.

Answer

Correct Answer: Ethical standards

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127. The ____ wildcard symbol represents any individual character.

Answer

Correct Answer: Underscore ( _ )

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128. According to human relations management ____

Answer

Correct Answer: Success depends on treating workers well

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129. ________ defined as the basic convictions about right and wrong decisions and behavior.

Answer

Correct Answer: Ethics

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130. A manager measuring actual performance is like a teacher ________.

Answer

Correct Answer: Grading a test

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131. _____ leadership invites colleagues at the same level to solve problems together.

Answer

Correct Answer: Vertical

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132. Plant location is a type of _____ decision at the strategic management level.

Answer

Correct Answer: Structured

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133. The intellectual capital equation is: intellectual capital = __________.

Answer

Correct Answer: Competency  Commitment

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134. The major value-creating capabilities of the organization are known as its ________.

Answer

Correct Answer: Core competencies

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135. A key difference between affirmative action and diversity is that _____.

Answer

Correct Answer: Diversity has a broader focus, while affirmative action does not

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136. In porter's five forces model, the threat of new entrants concerns the danger of ________.

Answer

Correct Answer: Customers taking their business elsewhere

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137. Workplace performance is maximized when _____.

Answer

Correct Answer: Conflict is at a moderate level

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138. When developing creative solutions to modern problems, entrepreneurs must ________.

Answer

Correct Answer: All of these

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139. The use of simulations has been limited by their _____.

Answer

Correct Answer: High development costs

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140. The thinking underlying the domain of ____ is the closest to the justice approach.

Answer

Correct Answer: Law

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141. The essence of _____ is to choose the first solution available.

Answer

Correct Answer: Satisficing

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142. The employees of a company feel that rewards are fairly allocated. this illustrates _____.

Answer

Correct Answer: Distributive justice

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143. The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

Answer

Correct Answer: Collaborating

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144. The commitment concept says that plans should ________.

Answer

Correct Answer: Extend far enough to meet those commitments made when the plans were developed

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145. The ________ method utilizes feedback from supervisors, employees, and coworkers.

Answer

Correct Answer: 360-degree appraisal

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146. Salaried executive, administrative, and professional employees are exempt from ______ rules.

Answer

Correct Answer: Overtime

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147. For a manager, building an effective team requires work, but the payoff is _____.

Answer

Correct Answer: A stronger, better-performing work unit

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148. Dysfunctional conflict is sometimes called ________ conflict.

Answer

Correct Answer: Negative

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149. Before beginning to recruit job applicants, organizations must _____.

Answer

Correct Answer: Conduct a job analysis

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150. _______________ is the tendency for highly cohesive teams to lose their evaluative capabilities.

Answer

Correct Answer: Groupthink

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151. __________ is the physical arrangement of resources in the production process.

Answer

Correct Answer: Facility layout

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152. _____ is a multiplicative function of motivation times ability times situational constraints.

Answer

Correct Answer: Job performance

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153. _____ is a planning process that is within the project scope management knowledge area.

Answer

Correct Answer: Schedule development

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154. Bargaining power of customers is likely to be the highest for markets involving ________.

Answer

Correct Answer: Industrial products

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155. If a firm pursues only a differentiation strategy, it is most likely a(n) _____ organization.

Answer

Correct Answer: Organic

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156. A(n) __________ graphically describes the arrangement of work positions within an organization.

Answer

Correct Answer: Organization chart

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157. A(n) _____ stakeholder is aware of the project yet resistant to change.

Answer

Correct Answer: Resistant

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158. A sales forecast is an example of an organizational control from the _____ area.

Answer

Correct Answer: Informational

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159. A problem associated with traditional goal setting is that ________.

Answer

Correct Answer: Clarity is lost as the goals make their way down from the top of the organization to lower levelsitit promotes the growth of a flatter organizational structure and threatens organizational

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160. ________ track progress from start to finish, pinpointing any deviations from the plan.

Answer

Correct Answer: Monitoring

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161. ________ holds that there are few really new ideas and that "true is better" than new.

Answer

Correct Answer: Scientific Management

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162. _____ leadership is about creating better interpersonal processes for finding solutions.

Answer

Correct Answer: Lateral

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163. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the __________.

Answer

Correct Answer: Taguchi Quality Loss Function

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164. _____ values signify what an organization and its employees are trying to accomplish.

Answer

Correct Answer: Terminal

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165. Change can't be eliminated, so managers must learn to ________ successfully.

Answer

Correct Answer: Manage it

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166. A tracking signal provides a method for monitoring a forecast by quantifying _____.

Answer

Correct Answer: Bias

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167. According to herzberg's motivator-hygiene theory, extrinsic motivation is related to _____ needs.

Answer

Correct Answer: Motivator

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168. Managers perform an external analysis so that they know about ________.

Answer

Correct Answer: What the competition is doing

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169. According to productivity expert odette pollar, "to do more in a day, ____."

Answer

Correct Answer: You must do less - not do everything faster

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170. _____ are the natural rewards associated with performing a task or activity for its own sake.

Answer

Correct Answer: Intrinsic rewards

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171. Inventory management is an application that is part of the ________ functional area.

Answer

Correct Answer: Operations

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172. When using goal-setting theory to motivate employees, managers should _____.

Answer

Correct Answer: Help workers understand and accept the goals.

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173. When using a self-managed team, a manager should _____.

Answer

Correct Answer: Delegate administrative oversight of activities such as planning and scheduling

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174. The type of conflicts that support group goals and improve performance are called ________.

Answer

Correct Answer: Functional conflicts

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175. _____ describe the most basic human physical needs, including food, water and oxygen.

Answer

Correct Answer: Physiological needs

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176. Techniques for improving quality include all of the following except _____.

Answer

Correct Answer: Market share

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177. The decisions many managers make in today's business world typically involve ________.

Answer

Correct Answer: Risk, incomplete information, and time pressure

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178. The decision-maker must _____ once the problem has been recognized and analyzed.

Answer

Correct Answer: Generate alternatives

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179. When jose acts as a resource allocator for his organization, he is acting in a(n) __________ role.

Answer

Correct Answer: Decisional

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180. When the employees of a company feel that rewards are fairly allocated, it illustrates _____.

Answer

Correct Answer: Distributive justice

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181. When implementing the financial perspective, managers would use ____.

Answer

Correct Answer: Financial ratios

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182. Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.

Answer

Correct Answer: Low social rapport and direct interaction

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183. Two of the primary challenges facing managers today are ____.

Answer

Correct Answer: Managing for a competitive advantage and diversity

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184. Transformational leadership is positively associated with all the following except _____.

Answer

Correct Answer: Less commitment to organizational change

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185. Transactional leaders often _____.

Answer

Correct Answer: Rely too heavily on discipline or threats to bring performance up to standards

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186. To determine an organization's mission, managers must first define its ________.

Answer

Correct Answer: Business

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187. To demonstrate social responsibility, entrepreneurs are encouraged to ________.

Answer

Correct Answer: Consider community goals in their business plans

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188. To be useful for control, information must be ______________.

Answer

Correct Answer: The right​ type, at the right​ time, and in the right amount

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189. There are two types of roles that emerge in teams. they are the ____ role and the ____ role.

Answer

Correct Answer: Task specialists, socioemotional

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190. The two kinds of charismatic leaders are _____.

Answer

Correct Answer: Ethical charismatics and unethical charismatics

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191. The three traits an entrepreneur must possess to be successful are _____.

Answer

Correct Answer: Sight & foresight, decision making, and motivation

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192. The term entrepreneur has been popular in the united states since the ____.

Answer

Correct Answer: 1940s

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193. The step in the decision-making process where you demonstrate your creativity is to ________.

Answer

Correct Answer: Develop alternatives

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194. The set of actions that produce goods and services is called ________.

Answer

Correct Answer: Operations

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195. The perceived fairness of the processes used to make allocation decisions is called ______ justice.

Answer

Correct Answer: Procedural

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196. The path-goal theory sees the job of an effective leader as ________.

Answer

Correct Answer: Clearing the path between followers and their goals

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197. The output of the _____ process is a communications management plan.

Answer

Correct Answer: Planning communications

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198. The organization's reason for existence is known as the organization's _____.

Answer

Correct Answer: Mission

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199. The official goals of the organization are best represented by the _____.

Answer

Correct Answer: Strategic goals

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200. The number of minorities in the workforce is _____

Answer

Correct Answer: Increasing

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201. The most important thing you should do before launching your product or service is ________.

Answer

Correct Answer: Thoroughly research the market

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202. The more people under the control of one manager, the _____.

Answer

Correct Answer: Wider the span of control

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203. The model that requires a manager to assess her own style and her situational control is _____.

Answer

Correct Answer: Fiedler's contingency model

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204. The mission statement expresses the ____.

Answer

Correct Answer: Purpose of the organization

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205. The marketing plan becomes a part of the ________ section of the business plan.

Answer

Correct Answer: Description of the business

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206. The management approach that emphasized ways to manage work more efficiently is the ___ viewpoint.

Answer

Correct Answer: Classical

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207. The least complex global operation is _____________.

Answer

Correct Answer: Exporting

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208. The leader who stimulates high standards and champions dedication to vision is a _____ leader

Answer

Correct Answer: Level 4

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209. The knowledge that employees can typically learn only through experience is called _____ knowledge.

Answer

Correct Answer: Tacit

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210. The higher the cohesiveness of a group, the higher the _____ in the group.

Answer

Correct Answer: Level of participation

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211. The greater the environmental uncertainty, the more an organization needs to become ________.

Answer

Correct Answer: Organic

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212. The four major perspectives on motivation include all except_____.

Answer

Correct Answer: Job satisfaction

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213. The first step in the control process is to ________.

Answer

Correct Answer: Measuring actual performance

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214. The first step in lewin's three-step description of the change process involves ________.

Answer

Correct Answer: Unfreezing the status quo

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215. The first step in creativity involves ________.

Answer

Correct Answer: Seeing things from a unique perspective

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216. The effect of planning on managers is that it forces them to ________.

Answer

Correct Answer: Anticipate and respond to change

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217. The determination of specific job tasks and responsibilities is called ____.

Answer

Correct Answer: Job design

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218. The controlling management function is largely a matter of ________.

Answer

Correct Answer: Monitoring to see that tasks are accomplished

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219. The contemporary perspective consists of three viewpoints: ____.

Answer

Correct Answer: All of the above

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220. The calculation of the point where sales revenues equal total costs is called __________ analysis.

Answer

Correct Answer: Breakeven

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221. The best visions for an organization are both ideal and _____.

Answer

Correct Answer: Unique

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222. The actions taken to meet the needs of customers refer to ____________.

Answer

Correct Answer: Responsiveness

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223. The 17 basic units of motion, identified by frank and lillian gilbreth, were named _____.

Answer

Correct Answer: Therbligs

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224. The __________ on packages were intended to improve inventory control for businesses.

Answer

Correct Answer: Universal Product Codes

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225. The ________ manager is concerned with long-range planning and decisions.

Answer

Correct Answer: Strategic

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226. The _____ leadership style matches with the preconventional level of personal moral development.

Answer

Correct Answer: Autocratic

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227. The _____ leader is distinguished by his/her ability to bring about organizational change.

Answer

Correct Answer: Transformational

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228. The _____ leader evaluates individual employee performance.

Answer

Correct Answer: Group

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229. The _____ is the individual who is assigned the role of challenging assumptions made by the group.

Answer

Correct Answer: Devil's advocated

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230. The _____ approach is the most appropriate when users have the power to resist the proposed change.

Answer

Correct Answer: Participation

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231. Team rewards that depend on ____ are the key to rewarding team behaviors and efforts.

Answer

Correct Answer: Team performance rather than individual performance

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232. Strategy defines ____ to do (it) while organizing defines ____ to do (it).

Answer

Correct Answer: What; how

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233. Strategic groups are clusters of firms that share __________ strategies

Answer

Correct Answer: Similar.

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234. Strategic considerations for corporate entrepreneurship include ___________ and ___________.

Answer

Correct Answer: Strengthening competitive position, obtaining above average returns

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235. Solomon asch carried out pioneering studies in understanding ________.

Answer

Correct Answer: Group conformity

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236. Skills, attitudes, knowledge, and social cultural systems affect ________.

Answer

Correct Answer: Both the sender and the receiver

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237. Six sigma programs involve both __________ and __________ components.

Answer

Correct Answer: Managerial; technical

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238. Research suggests that __________ are the most effective leaders.

Answer

Correct Answer: Democratic leaders

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239. Programmed decisions are made in response to _____ organizational problems.

Answer

Correct Answer: Recurring

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240. Planning for the future is important because _____.

Answer

Correct Answer: Change is characteristic of life

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241. People with an external locus of control tend to be more satisfied with _____ leadership styles.

Answer

Correct Answer: Directive and Supportive

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242. People with a high need for achievement ________.

Answer

Correct Answer: Prefer moderately challenging goals

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243. Patterns of innovation over time that can create sustainable competitive advantage are called ____.

Answer

Correct Answer: Innovation streams

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244. Organizational ____ is the successful implementation of creative ideas in organizations.

Answer

Correct Answer: Innovation

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245. Organization development can be viewed as an attempt to change an organization's ________.

Answer

Correct Answer: Culture

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246. Operations design choices include all of the following except _____.

Answer

Correct Answer: Operating plans and controls

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247. One of the major trends in franchising is the ________ of american franchise systems.

Answer

Correct Answer: Internationalization

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248. One of the best reasons for allowing groups to make decisions is ______________.

Answer

Correct Answer: The people who are affected by the decision are often

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249. One method to become more efficient in managing your time is to ________.

Answer

Correct Answer: Classify each activity or task as A, B, or C

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250. One big challenge for managers of diverse workforces is ________.

Answer

Correct Answer: Provide accommodations for disabilities and religious beliefs that other employees don't view as special treatment

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251. New developments in methods for transforming resources into goods or services are _____ forces.

Answer

Correct Answer: Technological

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252. Motivation has a _____ effect on job performance.

Answer

Correct Answer: Strong positive

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253. Most inventory models attempt to minimize __________.

Answer

Correct Answer: Total inventory-based costs.

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254. More than one third of entrepreneurs said their idea for a business came from ________.

Answer

Correct Answer: Sudden​ insight/chance

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255. Maslow's progression principle continues to move up to the level of __________.

Answer

Correct Answer: Self-actualization needs

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256. Mary parker follett anticipated some of today's concepts, such as _____.

Answer

Correct Answer: All of the above

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257. In the case of functional departmentalization, jobs are grouped according to ________.

Answer

Correct Answer: Tasks

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258. In large organizations the functional level of management is also known as the _____ of management.

Answer

Correct Answer: Departmental Level

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259. In informal planning, goals are usually ________ shared with others in the organization.

Answer

Correct Answer: Unwritten, and little is

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260. In an information systems department, the enterprise systems subunit is responsible for ________.

Answer

Correct Answer: Developing, installing, maintaining, and overseeing the organization's mission-critical software applications

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261. High-performance work practices include all of the following except ________.

Answer

Correct Answer: Centralized decision making

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262. A ____ team is a group of people who work across time, space, and organizational boundaries.

Answer

Correct Answer: Virtual

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263. The ____ team is primarily responsible for data restoration and recovery.

Answer

Correct Answer: Data management

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264. A major part of the controlling function of management is to ________.

Answer

Correct Answer: Correct performance problems

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265. Analytical reports for skeptical audiences should generally follow the ________ approach.

Answer

Correct Answer: Indirect

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266. An organization should adopt planning and strategic management to ____.

Answer

Correct Answer: Develop a sustainable competitive advantage

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267. ____ is where a variable’s data type or other information is stored as part of the name.

Answer

Correct Answer: Hungarian notation

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268. ________ are three of the eight quality management principles for organizational improvement.

Answer

Correct Answer: Customer focus, continual improvement, and involvement of people

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269. When you need to sort data on two columns, the less important column is called the ____ sort key.

Answer

Correct Answer: Minor.

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270. A successful tqm program incorporates all of the following except __________.

Answer

Correct Answer: Centralized decision-making authority

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271. A swot analysis is _____.

Answer

Correct Answer: A search for the strengths, weaknesses, opportunities, and threats affecting an organization

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272. Stretch goals are __________.

Answer

Correct Answer: Difficult and challenging, but achievable

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273. ________ language tends to be accusatory and abstract.

Answer

Correct Answer: I

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274. Stating the purpose and length of the interview is part of the __________ step of the interview.

Answer

Correct Answer: Orientation

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275. The basic model of ethical decision-making ____.

Answer

Correct Answer: Act

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276. Scientific and administrative management are part of the ________ viewpoint.

Answer

Correct Answer: Classical

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277. A key ingredient to setting prices properly is to understand a company's ________.

Answer

Correct Answer: Target market

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278. Zoning laws establish _______.

Answer

Correct Answer: The uses an area of land can be put to

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279. Since the 1950s, the percentage of the u.s. labor force represented by unions has _____.

Answer

Correct Answer: Steadily declined

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280. Local communities are stakeholders of organizations because communities _____.

Answer

Correct Answer: A rely on the tax base from companies, and their employee payrolls, to thrive

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281. _______ is the use of desirable consequences to strengthen a particular behavior.

Answer

Correct Answer: Positive Reinforcement

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282. The term ______ refers to the fact that an agreement is so unfair that it is void of conscience.

Answer

Correct Answer: Unconscionable

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283. ____ are informally agreed-on standards that regulate team behavior.

Answer

Correct Answer: Norms

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284. The symbolic view of management is based upon the belief that managers symbolize ________.

Answer

Correct Answer: Control and influence in developing plans and making decisions

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285. Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Answer

Correct Answer: Involuntary

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286. Planning includes tasks related to each of the ____ project management knowledge areas.

Answer

Correct Answer: Five

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287. The ____ is created to complete specific, one-time projects or tasks within a limited time.

Answer

Correct Answer: Project team

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288. Events such as _______________ can be disruptive to global supply chains.

Answer

Correct Answer: Major typhoons

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289. A product layout is most likely to be used in a(n) _______________ assembly.

Answer

Correct Answer: Automobile

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290. Charismatic leaders generally ____

Answer

Correct Answer: Articulate a vision based on strongly held values

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291. Abraham maslow proposed the ____.

Answer

Correct Answer: Hierarchy of human needs

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292. When actual performance falls outside an acceptable range of variation, it is termed a(n) ________.

Answer

Correct Answer: Significant deviation

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293. If demand is not uniform and constant, the stockout risks can be controlled by __________.

Answer

Correct Answer: Adding safety stock

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294. Clusters of chlorophyll and accessory pigments are called ________.

Answer

Correct Answer: Photosystems

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295. A ____ is a choice made from among available alternatives.

Answer

Correct Answer: Decision

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296. _____ define boundaries within which to make a decision.

Answer

Correct Answer: Policies

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297. On an optical disc, all sectors are ____.

Answer

Correct Answer: Of the Same Size Throughout the Disc

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298. Another common name for a private distributor brand is a ____ brand.

Answer

Correct Answer: Store

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299. Total quality management emphasizes __________.

Answer

Correct Answer: A commitment to quality that goes beyond internal company issues to suppliers and customers.

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300. The proponents of reinforcement theory view behavior as ________.

Answer

Correct Answer: Environmentally caused

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301. When setting channel objectives, companies should state the objectives in terms of __________.

Answer

Correct Answer: Targeted levels of customer service

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302. Top executives are mainly involved in ________ planning.

Answer

Correct Answer: Strategic

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303. The size of a database is determined by the _____.

Answer

Correct Answer: Amount of raw data in the tables and overhead requirements for the DBMS

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304. _____ are methods for adapting the technical core to changes in the environment.

Answer

Correct Answer: Flexible processes

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