Basic Health Club Management MCQ
1. A medium-sized new club should have how many elliptical machines?
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2. One major disadvantage of a volume club is _______.
Answer
Correct Answer:
Wear and tear on the equipment
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3. What is one of the main disadvantages to not keeping a trainer on staff (but choosing to use the contractor status instead)?
Answer
Correct Answer:
You can't advertise
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4. You should be careful when looking for employees where?
Answer
Correct Answer:
Within the ranks of friends
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5. Which of these is not a leadership quality?
Answer
Correct Answer:
Ability to direct
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6. Which of these is not recommended as essential for your gym?
Answer
Correct Answer:
Televisions
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7. What one inexpensive component can dramatically change the look of your club?
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8. If you were to follow the suggested list for equipment in the course, how much would you spend each month on the equipment leases?
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9. When you consider like clubs and their prices for memberships and their services, you should look in a variety of locales for comparisons.
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10. If someone says they can't afford a gym membership, what should your response be?
Answer
Correct Answer:
Offer to cut them a deal on the initiation fee
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11. How should you advertise your gym?
Answer
Correct Answer:
As many free and low-cost promotions as possible
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12. It really doesn't matter if you keep customer files on the computer or in paper form, as long as the system works for you and your employees.
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13. You should buy a domain name even if it will be awhile before you build your website.
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14. You should always strive to get as much free and low-cost advertising as possible, rather than pay for expensive ads.
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15. You should only keep your club open for as many hour as you, personally, can work.
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16. When you give a potential member a tour, what kinds of words should you use?
Answer
Correct Answer:
Words that apply to things they are looking for in a gym
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17. How can you acquire equipment for your new club?
Answer
Correct Answer:
All of the above
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18. As far as you are concerned, the best type of memberships are paid:
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19. If you are an introvert, operating a health club might not be the best job for you.
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20. Why do you ask potential members to fill out a fitness profile?
Answer
Correct Answer:
To determine what they want and need out of your club
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21. Any employee who works for a gym should be physically fit.
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22. What should your Club design focus on?
Answer
Correct Answer:
Something that people don't really want to do
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23. You should never assume that members of current clubs will switch clubs and join yours, even if yours is a better deal and a better gym
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24. What one specific benefit should you always offer your employees?
Answer
Correct Answer:
Free membership
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25. Which of these can be the most beneficial to you as a club manager, but the most difficult to run?
Answer
Correct Answer:
Childcare
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26. What objection by a potential member is the easiest for you to deal with?
Answer
Correct Answer:
Not enough time
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27. In the fictional gym, "Energy", why does Jeff have one of his trainers work a split shift?
Answer
Correct Answer:
It flows with the busy times in the gym
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28. About what percentage of people in any given community will join a health club.
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29. What percentage of Americans use credit cards?
Answer
Correct Answer:
More than 80%
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30. Which of these is NOT a factor in setting your membership prices?
Answer
Correct Answer:
What gyms across the country are charging
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31. As a club manager, you should stay in constant contact with what?
Answer
Correct Answer:
Front desk
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32. Managing people is the same as leading them.
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33. What should your front desk workers always do?
Answer
Correct Answer:
Use the member's name and greet them as they arrive and leave the club
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34. What should always be included in a customer file?
Answer
Correct Answer:
Medical and liability releases
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35. If your gym is located in a suburban area, you will be most busy when?
Answer
Correct Answer:
Mornings and weekends
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36. Which of these is not considered a quality essential to lead?
Answer
Correct Answer:
Ability to direct people
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37. What can you do to ensure your gym stays clean?
Answer
Correct Answer:
Spend 5 minutes cleaning equipment each hour
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38. Having a website is a good idea, but not really necessary.
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39. Which of these is not considered a "complimentary business" to your health club?
Answer
Correct Answer:
Golf shop
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40. What unlikely question is fine to ask a potential health club employee?
Answer
Correct Answer:
What did you have for breakfast?
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41. When trying to set a price point for memberships, you should overestimate your expenses by how much?
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42. When should a potential member fill out their fitnes profile?
Answer
Correct Answer:
Before they have taken a tour of the club
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43. How can you encourage people to use automatic debit to pay for their monthly membership?
Answer
Correct Answer:
Offer a discount
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44. Your front desk should be prepared to back you up on what?
Answer
Correct Answer:
Sales and promotion
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45. When you discipline an employee, you should always talk privately. Why?
Answer
Correct Answer:
You don't want to embarrass them
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46. What is one good source for less expensive equipment?
Answer
Correct Answer:
All of the above
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47. Which methods of payment should you not accept?
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48. Your club should always have a sitting area, even if it's just a small one inside the doors?
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49. A value club might be a welcome improvement to your suburban neighborhood, but a value club's members can be _______.
Answer
Correct Answer:
Demanding
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Health Club Management MCQs | Topic-wise
