1. When an organization offsets the hiring of careless accountants with a thorough training program and internal controls that ensure the organization is able to catch and correct the errors new accountants make, then the firm is precipitating a(n) ______ feedback loop.
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Correct Answer:
Negative
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2. The patterns of activities that recur over time within the system are known as ______.
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Correct Answer:
System processes
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3. An accounting executive who is responsible for preparing a company’s monthly financial statements cannot do the job without exchanging information with people in the company’s sales logistics, manufacturing, design, engineering, and other departments. This statement is an example of ______.
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Correct Answer:
Interdependence
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4. A ______ is a group of interdependent parts organized into a coherent, unified whole, which exists for a specific purpose.
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Correct Answer:
System
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5. Making quick short-term decisions to take small steps toward a longer-term solution is called ______ decision-making.
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Correct Answer:
Incremental
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6. ______ takes the decision-maker beyond double-loop learning because it involves not only challenging assumptions but also developing innovative solutions.
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Correct Answer:
Moral imagination
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7. ______ thinking enables individuals to better understand the underlying roots of problems, envision actions that address underlying causes, and connect the ethical dilemmas identified to an organization’s broader context and strategies.
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Correct Answer:
Systems
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8. A manager engaging in triple-loop learning might say, “We must reexamine our business model. Why do we rely on suppliers in this part of the world? Would we be better off if we no longer contracted the work out to these suppliers and did it inside the company?”
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Correct Answer:
Triple-loop learning
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9. ______-loop learning that occurs through questioning underlying cultural assumptions and values, and by being open to other cultural assumptions and values.
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Correct Answer:
Triple
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10. Learning that occurs through questioning one’s actions is called ______ learning.
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Correct Answer:
Single-loop
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11. The willingness to be vulnerable based on the belief that others’ behaviors will have _____ outcomes for you.
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Correct Answer:
Both b and c
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12. Learning that occurs through questioning underlying cultural assumptions and values and by being open to other cultural assumptions and values is known as?
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Correct Answer:
Triple loop learning
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13. Learning that occurs by trying different courses of action and observing the outcomes is known as
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Correct Answer:
Trial and error learning
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14. A process in which members of a team work together to make decisions is called?
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Correct Answer:
Team-based decision-making
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15. Conflict in which there is agreement about tasks and goals is called Task Conflict.
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Correct Answer:
False
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16. The rules and arrangements that influence the activities that occur within the system are called?
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Correct Answer:
System processes
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17. The patterns of activities that recur over time within the system are called?
Answer
Correct Answer:
System processes
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18. System is a group of interdependent parts that is organized into a _____ and exists for a specific purpose.
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Correct Answer:
All of the above
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19. Learning that occurs through questioning actions is called?
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Correct Answer:
Single loop learning
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20. Psychological safety is the belief that the environment provides a safe place for _____ risk-taking.
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Correct Answer:
Interpersonal
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21. Paradox is a statement made up of contradictory yet interrelated elements that seem logical in isolation but _____ when appearing simultaneously.
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Correct Answer:
All of the above
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22. Organizational learning is the ability to recognize discontinuos patterns to affect change.
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Correct Answer:
False
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23. Moral imagination is the ability to discover and evaluate _____ ethical responses to ethical dilemmas.
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Correct Answer:
New and Unique
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24. Learning spiral is a continuous learning process in which the organization moves toward lower levels of knowledge.
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Correct Answer:
False
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25. Interpersonal conflict is _____ in which those involved view themselves as in conflict with one another.
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Correct Answer:
Personal
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26. Interdependence is then _____ dependence of the parts of a system.
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Correct Answer:
Mutual
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27. Team-based decision-making that is collaborative and involves open exchange of viewpoints and the generation of new ideas is called?
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Correct Answer:
Inquiry-based decision-making
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28. A decision-making process in which a major decision is made over time through a series of smaller decisions is called?
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Correct Answer:
Incremental decision-making process
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29. Behaviors of a system in which one action does not affect additional actions.
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Correct Answer:
False
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30. Experimentation learning is a learning that occurs through hypothesis testing, in which the experimenter takes _____ for which she or he has a hypothesis about the outcomes that will occur.
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Correct Answer:
All of the above
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31. General propositions or guidelines that can be applied differently in different situations is known as?
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Correct Answer:
Ethical Principles
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32. Duality is the division of a thing into two dependent and complementary elements.
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Correct Answer:
False
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33. Dualism is the division of a thing into _____ separate and opposed elements.
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Correct Answer:
Two
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34. Double loop learning occurs through questioning the underlying _____ ?
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Correct Answer:
Both a and b
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35. Contradiction is a dynamic tension between _____ elements that together form a unity and logically presuppose each other for their very existence and meanings.
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Correct Answer:
Opposite
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36. When does Constructive conflict occur in which participants have the intention of making the best decision for the team.
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Correct Answer:
During inquiry and advocacy
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37. Cognitive diversity is the state in which the members of a group have different _____ of thinking.
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Correct Answer:
Both a and b
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38. Team decision-making that involves _____ and in which each participant seeks to persuade others that his or her way is the best is called Advocacy based decision making.
Answer
Correct Answer:
Conflict
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