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Consumer Psychology MCQ

Consumer Psychology

1. Disgust in consumers is most likely to evoke a(n) _____ response.

Answer

Correct Answer: Approach response

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2. The way a chef prepares a food dish affects __________.

Answer

Correct Answer: The number of calories in a dish

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3. The different types of purchases are different because ______.

Answer

Correct Answer: Of differences in the mind of the customer

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4. Psychographics are used to measure ________.

Answer

Correct Answer: Lifestyles & Personalities

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5. In consumer markets, __________.

Answer

Correct Answer: You make your own decisions

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6. In behavioral learning, a __________ is the action taken by a consumer to satisfy a drive.

Answer

Correct Answer: Response

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7. The purchase decision and consumption process always occur in the context of _____.

Answer

Correct Answer: A specific situation

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8. ________ is an internal state that drives consumers to satisfy needs.

Answer

Correct Answer: Motivation.

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9. A _____ is a key component of a firm with a market-oriented culture.

Answer

Correct Answer: Consumer orientation

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10. According to the cognitive perspective, disordered behavior is the result of ________.

Answer

Correct Answer: Illogical thinking patterns

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11. When a consumer realizes high value from an exchange with a company, _____ improves.

Answer

Correct Answer: Relationship quality

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12. We associate interrelated sets of products and activities with social roles to form ________.

Answer

Correct Answer: Consumption constellations

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13. Most fast-food restaurants are focused on attracting ________ customers.

Answer

Correct Answer: Low-involvement

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14. In the __________ stage, the consumer seeks information about the new product.

Answer

Correct Answer: Interest

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15. A brand community is a specialized form of the __________ reference group.

Answer

Correct Answer: Associative

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16. ________ refer(s) to the processes that lead people to behave as they do.

Answer

Correct Answer: Motivation

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17. _____ pertains to what a consumer's full potential is and the need to realize that potential.

Answer

Correct Answer: Self-actualization

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18. _____ is a process whereby a consumer notices certain stimuli and ignores others.

Answer

Correct Answer: Selective exposure

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19. __________ refers to the strategic combination of the four basic marketing mix elements.

Answer

Correct Answer: The marketing program

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20. _____, ______, and _______ are all marketing activities that affect the consumer decision process.

Answer

Correct Answer: Value proposition, distribution, marketing communications

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21. ________ refers to how positive a person's ________ is.

Answer

Correct Answer: Self-esteem; self concept

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22. A consumer who is considering purchasing a house would probably use ________.

Answer

Correct Answer: Extended problem solving

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23. Consumer behavior is best described as a(n) ________ process.

Answer

Correct Answer: Ongoing

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24. A relative permanent change of behavior is called ________.

Answer

Correct Answer: Learning

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25. A person's physical appearance is large part of his or her ________.

Answer

Correct Answer: Collective self

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26. A marketing manager who wants to identify opinion leaders for her product category should ________.

Answer

Correct Answer: Find socially active persons who are intensely interested in the product category and who are similar to the other customers

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27. A rolex watch, a lexus car, and even the latest apple iphone are all examples of a _____ symbol.

Answer

Correct Answer: Status

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28. The most effective sources of information about a product tend to be ________.

Answer

Correct Answer: Personal

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29. Overloaded methods always have the same _________.

Answer

Correct Answer: Method name.

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30. _____ is an example of routine response behavior.

Answer

Correct Answer: Purchasing groceries

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