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Teams and Meetings in Communication MCQ

Teams and Meetings in Communication MCQ

1. Problem-solving begins with describing the problem and ends with deciding on a solution.

Answer

Correct Answer: False

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2. The best description of the unite approach to team conflict is ______.

Answer

Correct Answer: Focusing on facts and sharing perceptions

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3. Meetingthink that prevents a team’s critical thinking can be caused by ______.

Answer

Correct Answer: Task overload

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4. A team role that questions whether the team is meeting its objectives is the ______.

Answer

Correct Answer: Judge

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5. A team role that seeks out new information in unchartered territory is the ______.

Answer

Correct Answer: Explorer

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6. With ______, all parties are willing to give up something in order to gain something they want.

Answer

Correct Answer: Compromise

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7. Which approach is most likely to result in mutually defined goals?

Answer

Correct Answer: Consensus

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8. The role of devil’s advocate is to ______.

Answer

Correct Answer: Make sure dissenting viewpoints are discussed

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9. Nominal group technique is best described as ______.

Answer

Correct Answer: Individual brainstorming followed by the collection of shared ideas

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10. Task roles include ______ and ______, while relationship roles include ______ and ______.

Answer

Correct Answer: Developer; evaluator; gatekeeper; supporter

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11. What is the second stage of group development?

Answer

Correct Answer: Storming

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12. Task roles and relationship roles are two types of functional team roles.

Answer

Correct Answer: True

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13. Meetings are most productive if everyone who is available attends.

Answer

Correct Answer: False

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14. Agendas should include topics for discussion, but leave it open for whoever wants to report on each topic.

Answer

Correct Answer: False

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15. Teams share leadership responsibility, while groups do not.

Answer

Correct Answer: True

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16. One of the four roles in innovative problem solving; develops and carries out the plan is called_____

Answer

Correct Answer: Warrior

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17. Voting is a decision-making approach in which team members cast a vote for the solution they find most _____

Answer

Correct Answer: Meritorious

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18. Unite is a_____approach.

Answer

Correct Answer: Win-win

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19. Group member who tends to sit silently during meetings, failing to participate or give input is called_____

Answer

Correct Answer: Undertalker

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20. Team is a group in which members share leadership responsibility for_____

Answer

Correct Answer: All of these

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21. Task roles are the functional roles that help the team to_____

Answer

Correct Answer: Both

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22. Team development includes_____, performing, and adjourning.

Answer

Correct Answer: All of these

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23. Functional roles that can support a team’s functioning refer to self-centered roles.

Answer

Correct Answer: False

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24. A communication technique in which team members go around the circle, allowing everyone to share his or her perceptions of the issue is called_____

Answer

Correct Answer: Round robin technique

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25. Relationship roles refer to functional roles that help the team maintain _____relationships among members.

Answer

Correct Answer: Positive

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26. Reflective thinking process is a problem-solving process that includes describing and analyzing the problem, generating possible solutions and _____

Answer

Correct Answer: All of these

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27. Generating quality alternatives from which to select, selecting the best alternative, and then working to implement that choice is known as_____

Answer

Correct Answer: Problem solving

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28. A demand that includes each person’s solution to the problem refers to_____

Answer

Correct Answer: Position

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29. Group member who dominates conversations is known as_____

Answer

Correct Answer: Overtalker

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30. Overload occurs when group members have so much on their plates that they cannot truly concentrate on and engage in a meeting.

Answer

Correct Answer: True

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31. Norm is a written rule of behavior.

Answer

Correct Answer: False

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32. Meetingthink refers to the suspension of critical thinking due to common variables such as_____

Answer

Correct Answer: All of these

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33. Meeting environment includes_____ of meeting.

Answer

Correct Answer: Both

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34. The person who is accountable for a given task is called_____

Answer

Correct Answer: Lead

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35. _____evaluates possible solutions and then selects.

Answer

Correct Answer: Judge

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36. The needs and concerns underlying each position refer to_____

Answer

Correct Answer: Interest

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37. Groupthink refers to the tendency of highly cohesive groups to_____

Answer

Correct Answer: Both

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38. Group refers to_____ who work toward a common goal or share a common purpose.

Answer

Correct Answer: Three or more individuals

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39. Fight is a_____ approach to problem solving.

Answer

Correct Answer: Win-lose

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40. False empowerment occurs when a leader makes his or her own decision considering the input received from the group.

Answer

Correct Answer: False

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41. _____seeks out new information.

Answer

Correct Answer: Explorer

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42. The functional team role that ensures dissenting points of view are discussed refers to_____

Answer

Correct Answer: Devil’s advocate

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43. A step in the problem-solving process in which only leader chooses among a set of alternatives is called decision making.

Answer

Correct Answer: False

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44. Decision-making approach in which members advise the leader, who then makes the ultimate decision is called decision by the leader.

Answer

Correct Answer: True

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45. The standard used to make a decision is called_____

Answer

Correct Answer: Criteria

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46. A win–win approach to decision making that occurs when a solution or an agreement that all team members can support is reached refers to_____

Answer

Correct Answer: Consensus

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47. A necessary part of team problem solving and innovative thinking; can be productive and positive if handled properly refers to_____

Answer

Correct Answer: Conflict

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48. A lose–lose approach to decision making in which parties blend and concede parts of their individual solutions is called_____

Answer

Correct Answer: Compromise

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49. The duties of coach include_____

Answer

Correct Answer: All of these

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50. One of the four roles in innovative problem solving; puts ideas together in new ways refers to_____

Answer

Correct Answer: Artist

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51. Agenda is _____of the topics that will be covered during the meeting.

Answer

Correct Answer: Overview

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