1. 3g wireless offers data transfer rates of up to ____ mbps.
Answer
Correct Answer:
2
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2. Technology has had a significant impact on small businesses because ________.
Answer
Correct Answer:
It creates new business opportunities and new ways to conduct business
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3. A group of coworkers who use CMC to accomplish tasks and professional projects traditionally completed face-to-face is called a(n) ______.
Answer
Correct Answer:
Virtual work team
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4. Spell-checking, eliminating jokes and discriminatory language ensure ______.
Answer
Correct Answer:
Professional excellence
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5. Experts suggest spending some time being ______, or avoiding checking e-mail, sending text messages, watching television, or answering the phone.
Answer
Correct Answer:
Unplugged
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6. Chronemics refers to ______.
Answer
Correct Answer:
The study of time as communication
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7. A hostile message that is blunt, rude, insensitive, or obscene is called an e-mail ______.
Answer
Correct Answer:
Flame
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8. Which is the most appropriate use of a text message?
Answer
Correct Answer:
Confirming plans with a friend
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9. What is the main difference between listservs and electronic bulletin boards?
Answer
Correct Answer:
Electronic bulletin boards are accessible to anyone.
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10. Phishing refers to ______.
Answer
Correct Answer:
Gaining sensitive information through fraudulent e-mails
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11. Which is a positive aspect of network e-mail?
Answer
Correct Answer:
More message storage
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12. Which of the following describes the most professional e-mail address to use?
Answer
Correct Answer:
Simple, such as your name
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13. Employees should respond to every e-mail within 48 hr.
Answer
Correct Answer:
False
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14. CMC occurs in both synchronous and asynchronous time.
Answer
Correct Answer:
True
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15. Employee surveillance is designed to track the information an employee accesses while at work.
Answer
Correct Answer:
True
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16. It is illegal for businesses to use information from social networking sites as a hiring decision.
Answer
Correct Answer:
False
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17. Computer-mediated communication (CMC) helps save on time and travel by implementing virtual teams.
Answer
Correct Answer:
True
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18. Efforts to monitor and track employee behavior in terms of the information they access or communicate while at work refers to_____
Answer
Correct Answer:
Workplace surveillance system
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19. Virtual work team is a group of coworkers who use_____communication to accomplish tasks and professional projects.
Answer
Correct Answer:
Computer mediated
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20. The avoidance of checking email, sending text messages, watching television, or answering the phone is called_____
Answer
Correct Answer:
Unplugged
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21. The use of a user’s email address for a purpose to which the user didn’t agree is called_____
Answer
Correct Answer:
Spam
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22. Phishing refers to sending authentic-looking _____emails.
Answer
Correct Answer:
Fraudulent
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23. A computer service that facilitates discussions by connecting people who share different interests is called listserv.
Answer
Correct Answer:
False
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24. When information, requests for feedback, new projects, responses to questions, phone calls, and required online classes for work, on top of attending to loved ones, children, pets, and other family matters, leave you stressed and feeling as though things are spinning out of control, it is called stress overload.
Answer
Correct Answer:
False
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25. Email forwards include_____, petitions or calls for help, jokes, pictures, and the like.
Answer
Correct Answer:
All of these
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26. Email flame is a hostile message that is_____,or obscene.
Answer
Correct Answer:
All
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27. Email dialogues refer to exchanges of messages about a particular topic using email, professional blog space, and other electronic tools to encourage participation that will ideally lead to_____
Answer
Correct Answer:
All of these
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28. Electronic bulletin board is an online service to which_____can obtain access to read postings.
Answer
Correct Answer:
Both
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29. A form of aggressive communication in which people interacting on professional topics are filled with emotionality refers to electronic aggression.
Answer
Correct Answer:
True
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30. Corporate blog is a web log used _____
Answer
Correct Answer:
All of these
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31. Computer mediated communication is a_____communication that occurs through some form of technology.
Answer
Correct Answer:
Human
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32. Chronemics is the study of_____ as communication.
Answer
Correct Answer:
Time
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