1. A six-step model for improving listening skills is known by the acronym ______.
Answer
Correct Answer:
HURIER
Note: This Question is unanswered, help us to find answer for this one
2. A style of listening according to Barker and Watson (2000) where listeners are interested in intellectual challenges and complex information is ______.
Answer
Correct Answer:
Content-oriented listening
Note: This Question is unanswered, help us to find answer for this one
3. Listening to understand the speaker’s point of view without judgment is known as using which type of listening?
Answer
Correct Answer:
Empathetic
Note: This Question is unanswered, help us to find answer for this one
4. A type of listening that requires you to evaluate information being shared is ______.
Answer
Correct Answer:
Critical
Note: This Question is unanswered, help us to find answer for this one
5. A type of listening that occurs when you focus on the content of the message in order to acquire knowledge is known as ______.
Answer
Correct Answer:
Informational
Note: This Question is unanswered, help us to find answer for this one
6. An important tool used by the active listener is ______.
Answer
Correct Answer:
Questioning
Note: This Question is unanswered, help us to find answer for this one
7. Technical words used by specialized groups that can be barriers to listening are known as ______.
Answer
Correct Answer:
Jargon
Note: This Question is unanswered, help us to find answer for this one
8. ______ occurs when a speaker includes too many details in a message, making it difficult for the listener to comprehend.
Answer
Correct Answer:
Message overload
Note: This Question is unanswered, help us to find answer for this one
9. Which of the following is considered an internal noise that distracts us from effective listening?
Answer
Correct Answer:
Being hungry because you missed lunch
Note: This Question is unanswered, help us to find answer for this one
10. Which of the following is considered an external noise that distracts us from effective listening?
Answer
Correct Answer:
People walking by conference room windows during a meeting
Note: This Question is unanswered, help us to find answer for this one
11. The average person remembers between 25% and 50% of what he or she hears.
Answer
Correct Answer:
True
Note: This Question is unanswered, help us to find answer for this one
12. Listening requires concentration on verbal and nonverbal messages to assign meaning.
Answer
Correct Answer:
True
Note: This Question is unanswered, help us to find answer for this one
13. Reflective listening focuses on the amount of time it takes to communicate the message.
Answer
Correct Answer:
False
Note: This Question is unanswered, help us to find answer for this one
14. Active listening is a type of listening.
Answer
Correct Answer:
False
Note: This Question is unanswered, help us to find answer for this one
15. Better listeners are promoted more often than those with less developed listening abilities.
Answer
Correct Answer:
True
Note: This Question is unanswered, help us to find answer for this one
16. The process of comprehending the literal meaning of the message is called_____
Answer
Correct Answer:
Understanding
Note: This Question is unanswered, help us to find answer for this one
17. _____is characterized by an awareness of or desire to be in control of the time constraints of interactions.
Answer
Correct Answer:
Time oriented listener
Note: This Question is unanswered, help us to find answer for this one
18. Responding is giving some form of a response to the message_____
Answer
Correct Answer:
Both
Note: This Question is unanswered, help us to find answer for this one
19. Recalling the message so that it can be acted on is called
Answer
Correct Answer:
Remembering
Note: This Question is unanswered, help us to find answer for this one
20. Listening technique characterized by observing and interpreting verbal and nonverbal cues in order to summarize and restate back to the speaker to clarify content and meaning is called_____
Answer
Correct Answer:
Reflection
Note: This Question is unanswered, help us to find answer for this one
21. The fear of misinterpreting, inadequately processing, and/or not being able to adjust psychologically to messages sent by others is called_____
Answer
Correct Answer:
Receiver apprehension
Note: This Question is unanswered, help us to find answer for this one
22. Requests made to learn information or clarify understanding refer to_____
Answer
Correct Answer:
Questions
Note: This Question is unanswered, help us to find answer for this one
23. Listening that takes place in situations where a clear role of speaking and listening functions is prescribed is called_____
Answer
Correct Answer:
Presentational listening
Note: This Question is unanswered, help us to find answer for this one
24. _____ is characterized by demonstrating concern for others’ emotions and interests, finding common ground, and responding to the emotional states of human behavior
Answer
Correct Answer:
People oriented listener
Note: This Question is unanswered, help us to find answer for this one
25. One who simply receives a message without giving feedback or verifying understanding of the message is called_____
Answer
Correct Answer:
Passive listener
Note: This Question is unanswered, help us to find answer for this one
26. Paraphrase means expanding what is communicated to clarify meaning and check understanding.
Answer
Correct Answer:
False
Note: This Question is unanswered, help us to find answer for this one
27. Receiving too much information at once, making it difficult to stay focused on the primary message being communicated is called_____
Answer
Correct Answer:
Message overload
Note: This Question is unanswered, help us to find answer for this one
28. Receiving verbal and nonverbal messages and then determining meaning from those message is called_____
Answer
Correct Answer:
Listening
Note: This Question is unanswered, help us to find answer for this one
29. Jargon is the terminology or language of a given field or profession.
Answer
Correct Answer:
True
Note: This Question is unanswered, help us to find answer for this one
30. Making sense of verbal and nonverbal codes to assign meaning to the information received is called_____
Answer
Correct Answer:
Interpreting
Note: This Question is unanswered, help us to find answer for this one
31. Listening that allows you to focus on the content of the message in order to acquire knowledge is called_____
Answer
Correct Answer:
Informational listening
Note: This Question is unanswered, help us to find answer for this one
32. The ‘R’ in HURIER model refers to_____
Answer
Correct Answer:
Both a and b
Note: This Question is unanswered, help us to find answer for this one
33. Your physical ability to detect sounds is called hearing.
Answer
Correct Answer:
True
Note: This Question is unanswered, help us to find answer for this one
34. The logical assessment of the value of the message is called_____
Answer
Correct Answer:
Evaluating
Note: This Question is unanswered, help us to find answer for this one
35. The ability to pay full attention to another person, void of critique, and to express sensitivity to the sender’s nonverbal behavior is called_____
Answer
Correct Answer:
Empathic listening
Note: This Question is unanswered, help us to find answer for this one
36. _____requires the listener to evaluate the information being sent.
Answer
Correct Answer:
Critical listening
Note: This Question is unanswered, help us to find answer for this one
37. Listening exemplified by the speaking role shifting from one person to another with some degree of frequency is called_____
Answer
Correct Answer:
Conversational listening
Note: This Question is unanswered, help us to find answer for this one
38. _____is characterized by an interest in intellectual challenge, complex information, and a desire to evaluate information carefully before forming judgments and opinions.
Answer
Correct Answer:
Content oriented listener
Note: This Question is unanswered, help us to find answer for this one
39. Any assumption we make or attitude we have about a person, an issue, or a topic before we have heard all the facts refers to_____
Answer
Correct Answer:
Bias
Note: This Question is unanswered, help us to find answer for this one
40. One who is fully engaged in the role of listener, making sense of the message and then verifying the accuracy of sense making is called_____
Answer
Correct Answer:
Active listener
Note: This Question is unanswered, help us to find answer for this one
41. _____is characterized by direct, concise, error-free communication that is used to negotiate and accomplish a goal.
Answer
Correct Answer:
Action oriented listener
Note: This Question is unanswered, help us to find answer for this one