> > Business Communication MCQs > Informing and Persuading MCQs

Informing and Persuading MCQ

1. The goal for an informative presentation is to ______.

Present facts

Inspire a call to action

Change an opinion

Challenge a belief

Answer

Correct Answer: Present facts

Note: This Question is unanswered, help us to find answer for this one

2. When you show how you have a shared interest, concern, or background with the audience, you are establishing ______.

Pathos

Common ground

Ethos

Logos

Answer

Correct Answer: Common ground

Note: This Question is unanswered, help us to find answer for this one

3. A persuasive presentation trying to get the audience to agree or disagree is known to have the purpose of ______.

Active agreement

Call to action

Passive agreement

Informing

Answer

Correct Answer: Passive agreement

Note: This Question is unanswered, help us to find answer for this one

4. Drawing conclusions from general information is known as ______.

Inductive reasoning

Cognitive dissonance

Deductive reasoning

Causal reasoning

Answer

Correct Answer: Deductive reasoning

Note: This Question is unanswered, help us to find answer for this one

5. Ethos refers to ______.

Credibility

Structure

Logic

Emotional appeal

Answer

Correct Answer: Credibility

Note: This Question is unanswered, help us to find answer for this one

6. The ______ is a declarative sentence telling the listeners what you want them to understand, know, or believe by the end of your presentation.

Main theme

Central point

Argument

Specific purpose

Answer

Correct Answer: Specific purpose

Note: This Question is unanswered, help us to find answer for this one

7. Pathos refers to ______.

Credibility

Structure

Logic

Emotional appeal

Answer

Correct Answer: Emotional appeal

Note: This Question is unanswered, help us to find answer for this one

8. If you create a contradiction in someone’s mind that persuades them into some kind of action, you are utilizing the feeling of ______.

Deduction

Induction

Cognitive dissonance

Cognitive transference

Answer

Correct Answer: Cognitive dissonance

Note: This Question is unanswered, help us to find answer for this one

9. Which is the best example of inoculation?

Exposing your audience to other explanations for an issue and explaining why they are not as relevant as yours

Combining multiple pieces of information to provide one viewpoint

Persuading your audience that you are more credible than any competitors

Convincing your audience that your point of view is the only logical one

Answer

Correct Answer: Exposing your audience to other explanations for an issue and explaining why they are not as relevant as yours

Note: This Question is unanswered, help us to find answer for this one

10. Ethos refers to emotional appeal.

True

False

Answer

Correct Answer: False

Note: This Question is unanswered, help us to find answer for this one

11. Emotional appeal should only be used in persuasive presentations.

True

False

Answer

Correct Answer: True

Note: This Question is unanswered, help us to find answer for this one

12. Inductive reasoning is a persuasive technique in which multiple cases are generalized.

True

False

Answer

Correct Answer: True

Note: This Question is unanswered, help us to find answer for this one

13. An informative speech should not include your point of view.

True

False

Answer

Correct Answer: True

Note: This Question is unanswered, help us to find answer for this one

14. Ethos refers to the organizational structure of a presentation.

True

False

Answer

Correct Answer: False

Note: This Question is unanswered, help us to find answer for this one

15. Opportunity presentations are considered impromptu.

True

False

Answer

Correct Answer: False

Note: This Question is unanswered, help us to find answer for this one

16. Reasoning is of _____types.

Answer

Correct Answer: 6

Note: This Question is unanswered, help us to find answer for this one

17. Specific purpose is equivalent of _____ in an essay.

Principle

Objective

Conclusion

Thesis statement

Answer

Correct Answer: Thesis statement

Note: This Question is unanswered, help us to find answer for this one

18. Quintilian was a _____philosopher and educator.

British

Roman

Asian

Greek

Answer

Correct Answer: Roman

Note: This Question is unanswered, help us to find answer for this one

19. Persuasive appeals include _____

Ethos

Logos

Pathos

All of these

Answer

Correct Answer: All of these

Note: This Question is unanswered, help us to find answer for this one

20. The general purpose of presentations in which the speaker advocates for something or against something is called _____

Advocacy

Persuade

Negotiate

None of these

Answer

Correct Answer: Persuade

Note: This Question is unanswered, help us to find answer for this one

21. The emotional appeal is called _____

Logos

Ethos

Pathos

None of these

Answer

Correct Answer: Pathos

Note: This Question is unanswered, help us to find answer for this one

22. Passive agreement means persuading the audience to_____with an idea.

Agree

Disagree

Both

None

Answer

Correct Answer: Both

Note: This Question is unanswered, help us to find answer for this one

23. A public speaking opportunity that occurs in a less traditional speaking setting is called ____

Formal presentation

Informal presentation

Impromptu presentation

Opportunity presentation

Answer

Correct Answer: Opportunity presentation

Note: This Question is unanswered, help us to find answer for this one

24. A one- or two-sentence declarative statement about a job seeker’s career goals is called _____

Introduction

Objective

Experience

Reference

Answer

Correct Answer: Objective

Note: This Question is unanswered, help us to find answer for this one

25. The logic of the presentation; established through both the organizational structure and the supporting information is called _____

Logos

Ethos

Pathos

None of these

Answer

Correct Answer: Logos

Note: This Question is unanswered, help us to find answer for this one

26. When a speaker points out information that could hurt a persuasive argument and explains why it is not important or relevant, in an attempt to minimize its impact in the future it is called _____

Inform

Persuade

Agree

Inoculation

Answer

Correct Answer: Inoculation

Note: This Question is unanswered, help us to find answer for this one

27. The general purpose of presentations in which the speaker presents the facts refers to _____

Inform

Persuade

Agree

Appeal

Answer

Correct Answer: Inform

Note: This Question is unanswered, help us to find answer for this one

28. Delivering a presentation with very limited, if any, preparation is called _____

Formal presentation

Informal presentation

Impromptu presentation

Opportunity presentation

Answer

Correct Answer: Impromptu presentation

Note: This Question is unanswered, help us to find answer for this one

29. Huddles means short meetings in which employees are pulled together to share information; often occur at the _____ of the day.

Beginning

End

Middle

Both a and b

Answer

Correct Answer: Both a and b

Note: This Question is unanswered, help us to find answer for this one

30. General purpose means the overall goal of a presentation is to _____

Inform

Persuade

Both of these

None of these

Answer

Correct Answer: Both of these

Note: This Question is unanswered, help us to find answer for this one

31. A public speaking opportunity that occurs in a traditional speaking setting is called _____

Formal presentation

Informal presentation

Impromptu presentation

Opportunity presentation

Answer

Correct Answer: Formal presentation

Note: This Question is unanswered, help us to find answer for this one

32. The credibility of the speaker and the information presented in the presentation is called _____

Logos

Ethos

Pathos

None of these

Answer

Correct Answer: Ethos

Note: This Question is unanswered, help us to find answer for this one

33. _____ Occurs when the speaker takes general information (premises) and draws a conclusion from that general information

Analogical reasoning

Causal reasoning

Deductive reasoning

None of these

Answer

Correct Answer: Deductive reasoning

Note: This Question is unanswered, help us to find answer for this one

34. Credibility means the _____ of the speaker and/or the information being presented.

Authenticity

Believability

Availability

All of these

Answer

Correct Answer: Believability

Note: This Question is unanswered, help us to find answer for this one

35. The feelings or emotions that a ____ implies refer to connotation.

Word

Symbol

Phrase

Text

Answer

Correct Answer: Word

Note: This Question is unanswered, help us to find answer for this one

36. Common ground means Showing the audience how you have a shared _____

Interest

Concern

Background

All of these

Answer

Correct Answer: All of these

Note: This Question is unanswered, help us to find answer for this one

37. A theory, developed by Leon Festinger (1957), positing that when a person has two ideas that _____each other, it creates mental noise or cognitive dissonance.

Resembles

Contradict

Both

None

Answer

Correct Answer: Contradict

Note: This Question is unanswered, help us to find answer for this one

38. A type of inductive reasoning, more commonly known as the cause-and-effect relationship is called _____

Analogical reasoning

Causal reasoning

Deductive reasoning

None of these

Answer

Correct Answer: Causal reasoning

Note: This Question is unanswered, help us to find answer for this one

39. Aristotle is a Greek philosopher, author of The Art of Rhetoric, teacher of Plato, and student of Alexander the Great.

True

False

Answer

Correct Answer: False

Note: This Question is unanswered, help us to find answer for this one

40. Reasoning from an analogy; making an argument by comparing two cases is called _____

Analogical reasoning

Causal reasoning

Deductive reasoning

None of these

Answer

Correct Answer: Analogical reasoning

Note: This Question is unanswered, help us to find answer for this one

41. Active agreement is persuading the audience to take some sort of action.

True

False

Answer

Correct Answer: True

Note: This Question is unanswered, help us to find answer for this one

42. The means by which messages are sent refers to_____

Medium

Channel

Frame

None

Answer

Correct Answer: Channel

Note: This Question is unanswered, help us to find answer for this one

Business Communication MCQs | Topic-wise

MCQ on Business Interpersonal Communication	MCQ on Business and Professional Excellence
MCQ on Delivering a Speech with Professional Excellence	MCQ on Informing and Persuading
MCQ on Listening Professional Communication	MCQ on Résumés, Interviews, and Negotiation
MCQ on Speech Design in Communication	MCQ on Teams and Meetings in Communication
MCQ on Verbal and Nonverbal Communication	MCQ on Work-Life Balance
General Business Communication MCQs