1. Ccan unhappy customer will tell ____ other people about her/his unhappiness.
Answer
Correct Answer:
Nine
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2. Logistics clearly contributes to ___________ and ___________ utility.
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Correct Answer:
Time; place
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3. Large amounts of _____ enter the united states through the miami airport.
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Correct Answer:
Cut flowers
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4. Multiclient warehousing mixes attributes of ____ and ____ warehousing.
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Correct Answer:
Public; contract
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5. Backorders ____.
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Correct Answer:
May occur as a result of a stockout
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6. ______ is a service provider that helps companies that lack the resources or expertise to ship their products abroad themselves.
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Correct Answer:
Export management company
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7. ______ is a service provider that performs international shipment functions.
Answer
Correct Answer:
Global freight forwarder
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8. ______ systems can help keep logistics costs down, improve the satisfaction of customers, and help a firm become more competitive so as to grow its revenues.
Answer
Correct Answer:
Integrated logistics management
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9. ______ is the grouping of secondary packaging for the purposes of protecting and bulk handling products during storage and transportation.
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Correct Answer:
Tertiary packaging
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10. ______ are technologies used to track products, control inventory, and improve order picking and loading as well as unloading-dock logistics.
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Correct Answer:
Warehouse management system
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11. ______ is the cost of moving goods from the point of origin to the final destination point.
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Correct Answer:
Line-haul cost
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12. ______ is a delivery system in which a single truck picks up shipments from several suppliers and the goods are delivered to a single location.
Answer
Correct Answer:
Milk run
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13. ______ is the process of combining customer orders over a period of time.
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Correct Answer:
Temporal aggregation
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14. Good ______ gives a firm the ability to quickly locate and pick items stored within a warehouse for subsequent loading and outbound shipment.
Answer
Correct Answer:
Inventory management
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15. ______ warehouse is owned and operated by firms producing or owning the goods.
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Correct Answer:
Private
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16. The ______ process is a critical logistics activity because it is a key determinant of customer satisfaction.
Answer
Correct Answer:
Order fulfillment
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17. ______ plays a critical role in logistics because it has an impact on overall logistics costs, product protection, and physical safety of workers.
Answer
Correct Answer:
Material handling
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18. ______ is a type of trade barrier that limits the quantity of certain goods that can be imported to a country in a given period of time.
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Correct Answer:
Import quota
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19. ______ is a payment method in which goods are shipped and delivered before payment is made.
Answer
Correct Answer:
Open account
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20. Publicly or privately owned transportation entities or owners of infrastructure, railroads, and pipelines that are operated by companies in the private sector is known as
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21. Total landed cost is the cost of making and delivering the product so that it generates revenue
Answer
Correct Answer:
True
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22. Third-party logistics (3PL) providers provides to the company’s ______
Answer
Correct Answer:
Logistics functions
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23. the grouping of secondary packaging for the purposes of protecting bulk handling products during storage and transportation tertiary packaging is used for
Answer
Correct Answer:
Protection and shipping of a product
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24. The rights and obligations of each party in the transport of goods is know as
Answer
Correct Answer:
Terms of sale
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25. Terminal is a facility where freight is moved between trucks
Answer
Correct Answer:
True
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26. Which of the correct statements about Temporal aggregation ?
Answer
Correct Answer:
The process of combining customer orders over a period
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27. Taxes levied on specific items exported from or imported to a country is known as
Answer
Correct Answer:
Tariffs
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28. Supply warehouses used for the ______ storage of goods
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Correct Answer:
Long-term
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29. A document required by the carrier or certain logistics service providers to obtain the authorization to issue and sign the air waybill on behalf of the shipper is known as
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Correct Answer:
Shipper’s letter of instructions
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30. Shipper’s export declaration is a document completed by the shipper of goods and shows the value, weight, destination
Answer
Correct Answer:
True
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31. Secondary packaging is a outer wrappings that envelop and protect ______
Answer
Correct Answer:
Primary packages
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32. Reverse logistics activities such as managing product returns,______
Answer
Correct Answer:
Repairing and remanufacturing
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33. Public warehouse is a warehouse that charges clients a certain fee to store their goods
Answer
Correct Answer:
True
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34. Which statement is correct about Private warehouses ?
Answer
Correct Answer:
A warehouse owned and operated by firms producing or owning the goods
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35. the material that covers and holds the product and is in direct contact with its contents is known as
Answer
Correct Answer:
Primary packaging
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36. Package or parcel carriers is a common carriers that specialize in shipments weighing ______ pounds
Answer
Correct Answer:
Less than 150
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37. Which process a company responds to customer orders ?
Answer
Correct Answer:
Order fulfillment
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38. ______ is a payment method in which goods are shipped and delivered before payment is made
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Correct Answer:
Open account
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39. Milk run is a delivery system in which a _______picks up shipments from several suppliers
Answer
Correct Answer:
Single truck
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40. A practice in which third-party logistics providers perform some or all of the logistics functions for a company is known as
Answer
Correct Answer:
Logistics outsourcing
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41. Logistics is the activities needed to transport, warehouse, and distribute products
Answer
Correct Answer:
True
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42. Line-haul cost is the cost of moving goods _____ to the final destination point
Answer
Correct Answer:
From the point of origin
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43. Letter of credit is a document issued by a bank that authorizes the _____ to draw a specified sum of money
Answer
Correct Answer:
Exporter (seller)
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44. the transportation of freight that does not fill the full delivery load capacity of a truck is known as
Answer
Correct Answer:
Less-than-truckload
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45. ______ is a newer mode of transportation in which freight stored in containers is carried by two or more other modes of transportation
Answer
Correct Answer:
Intermodal transportation
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46. ILM stands for
Answer
Correct Answer:
Integrated logistics management
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47. An import quota is a limit on the amount of imports that can be brought into a _____
Answer
Correct Answer:
Particular country
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48. Global freight forwarder a service provider that performs _____ shipment functions
Answer
Correct Answer:
Global freight forwarder
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49. _______ fills the full delivery-load capacity of a truck
Answer
Correct Answer:
Full truckload
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50. Fulfillment centers is a firms hired by large companies to handle their order fulfillment process to save time and focus on their core business
Answer
Correct Answer:
True
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51. A company that integrates and assembles the resources, capabilities, and technology is known as
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52. Fifth-party logistics (5PL) provider provides E-business solutions, including developing information systems for managing and tracking shipments through the supply chain
Answer
Correct Answer:
True
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53. Export trading company a service provider that helps ______ locate potential importers of their products
Answer
Correct Answer:
Export trading company
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54. _______ is a service provider that provides the necessary packaging services for export shipments
Answer
Correct Answer:
Export packers
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55. Export management company is a service provider that helps companies that lack the resources or expertise to ship their products abroad themselves
Answer
Correct Answer:
True
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56. ______ is a mode of payment in which a bank used by the seller sends the required shipment documents to the buyer’s bank, along with instructions for payment
Answer
Correct Answer:
Documentary collections
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57. A transportation network design in which each supplier sends shipments directly to each of the buying firm’s locations are called
Answer
Correct Answer:
Customs house broker
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58. the movement of goods through customs and verifies that accompanying documents are complete and accurate is known as
Answer
Correct Answer:
Customs house broker
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59. Cross-docking warehouse warehouse where incoming shipments from various suppliers are sorted and batched and then delivered to buyers, spending little or no time in storage
Answer
Correct Answer:
True
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60. A warehouse that charges clients a fee for leasing its facilities for a longer term is known as
Answer
Correct Answer:
Contract warehouse
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61. Contract carrier provides transportation for ______ of shippers under a specific contract but does not serve the general public
Answer
Correct Answer:
One or a limited number
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62. The seller of goods is known as
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Correct Answer:
Consignor
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63. Consignee is the buyer of goods and receiver of freight shipments
Answer
Correct Answer:
True
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64. Common carrier is a transportation firm hired by the ______ for interstate transportation
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Correct Answer:
General public
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65. Commercial invoice provided by an exporter of goods that crossed international borders
Answer
Correct Answer:
Certificate of origin
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66. A document that specifies the country in which the goods in a particular shipment were manufactured or processed is known as
Answer
Correct Answer:
Certificate of origin
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67. which method enables the seller, or exporter, to avoid all risk and receive payment
Answer
Correct Answer:
Cash-in-advance
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68. A ______ responsible for transporting goods or people via land, sea, or air
Answer
Correct Answer:
Transportation company
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69. The process receives a large bulk shipment of goods from a single supplier and then splits it into individual orders are known as
Answer
Correct Answer:
Bulk breaking
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70. Bill of lading is a document that delineates the terms of the contract between the _______ company
Answer
Correct Answer:
Shipper and the transportation
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71. The net difference between the monetary value of exports and imports of that country during a specific period is known as
Answer
Correct Answer:
Balance of trade
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72. In Backhaul back to its origins after the freight is delivered _______, resulting in the shipper paying a higher rate for the transportation of the product
Answer
Correct Answer:
If the trucks are empty
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