Managing Organizational Behavior MCQ
Developers and organizations all around the world leverage ______ extensively
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A prerequisite condition for job rotation is the ________.
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Correct Answer:
Presence of high level of autonomy among workers.
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Job satisfaction results in stronger ______ and lower levels of ______.
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Correct Answer:
Organizational commitment; perceived stress
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You would most likely find _____ in a formal workplace.
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Correct Answer:
Strict rules.
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The process of arranging information from the environment in a meaningful way is called __________.
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Correct Answer:
Organization
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The _____ of human beings are also called primary needs.
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Professionals are likely to be more motivated by ________.
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Job challenge
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Power is the _____ to change someone's behavior.
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Correct Answer:
Potential
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Job enrichment is based on the _________ theory of job satisfaction.
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Correct Answer:
Herzberg's motivator-hygiene
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Individuals who report unethical practices by their employer to outsiders are known as ________.
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Correct Answer:
Whistle blowing
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Compliance can be a result of __________ power.
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Correct Answer:
All of the above
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A(n ____ is a group of ____ needed to create and deliver an intermediate or final output.
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Correct Answer:
Activity; tasks
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If your role in a group is to increase the team's efficiency, you are probably the ______.
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Correct Answer:
Facilitator
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Modern information systems _____ an organization's need for hierarchy and _____ its efficiency.
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Correct Answer:
Decrease; increase
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The three formal communication channels in organizations are categorized as _____.
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Correct Answer:
All of the above
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The organizational culture dimension of attention to detail is characterized by ________.
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Correct Answer:
Precision
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The _____ is the person who records and talks about group dynamics and processes.
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Commentator
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The _____ includes an element of an organization that a customer experiences.
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Organizational culture
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Success in health communication interventions begins with ____________.
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Consumers
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Sales quotas and piecework are best measured using ________ goals.
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Objective
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Of the bases of power, research indicates that ________ power is most effective.
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Learning has _____ effect on performance and _____ effect on commitment.
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Correct Answer:
A moderate positive; a weak positive
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It is important for your group to develop a ___________ of viable options.
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The _____ model suggests that managers should monitor employees' perceptions of fairness.
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In managing employees under an incentive pay plan, a manager should __________.
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Correct Answer:
Regularly communicate with employees about the plan.
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The primary task of an organization’s __________ team is to control access to systems or resources.
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Correct Answer:
Management
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An example of an input at an organizational level is ________.
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Structure
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A change capable organization ________.
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Links the present and the future
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A professor assigns grades due to _________ power.
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Correct Answer:
Legitimate
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The conflict management style that tries to resolve conflict by working together to find an acceptable solution is ______.
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Correct Answer:
collaborating conflict
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Seeing things from your own perspective rather than someone else’s is ______.
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Correct Answer:
frame of reference
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The conflict management style that attempts to resolve conflicts by passively giving in to the opposing side is ______.
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Correct Answer:
accommodating conflict
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The power based upon the user’s ability to influence others by providing something of value is ______.
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The personality trait wherein the person is responsible, dependable, organized and hardworking is ______.
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Correct Answer:
conscientiousness
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What is the first step in planning the negotiation process?
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Correct Answer:
Research the other party or parties involved in the negotiation.
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The process of developing relationships for the purpose of socializing and career building is ______.
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networking
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The belief in your own capability to perform in a specific situation is ______.
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self-efficacy
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An employee’s efforts that go above and beyond the call of duty are called ______.
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Correct Answer:
citizenship behavior
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The type of power based on the user’s relationship with influential people is ______ power.
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Correct Answer:
connection
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______ can negatively or positively influence all other organizational behavior (OB) foundations.
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The belief that the ends justify the means and power should be used to reach the desired ends is ______.
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Correct Answer:
Machiavellianism
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Which common causes of job stress are related to a person’s inability or unwillingness to get along with his or her co-workers?
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Correct Answer:
interpersonal relations
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Which term refers to the study of actions that affect work performance?
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Correct Answer:
Organizational behavior
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A person who likes to cooperate with others and is easy to work with is expressing ______.
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Correct Answer:
agreeableness
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The body’s reaction to ______demands?
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Environmental
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The separate exchange of favors and privileges to accomplish objectives is known as reciprocity?
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The theory that managers’ attitudes toward and expectations and treatment of employees largely determine their performance is known as?
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Correct Answer:
Pygmalion Effect
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The ability to influence others’ behavior is known as ?
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The politics process of ______and using power ?
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A personality combination of?
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Correct Answer:
All of these
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The Perception process of ?
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Correct Answer:
All of these
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The study of actions that affect performance in the workplace is known as?
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Correct Answer:
Organizational behavior
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A Mediator neutral second party who helps resolve a conflict?
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A situation in which disagreement and opposition support the achievement of individual objectives is known as functional conflict ?
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A situation in which people are in agreement and supporter is
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A collaborating conflict resolution of models that calls for?
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Correct Answer:
Both a and b
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A ____of alliances that help achieve an objective is known as ?
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Employee efforts that go above and beyond the call of duty is known as ?
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Correct Answer:
Citizenship Behavior
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BCF statement that describes a conflict in terms of behaviors, consequences, and feelings in a way that does not maintain ownership of the problem?
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_________ is the process of determining the reason for someone’s behavior and whether that behavior is situational or intentional?
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Correct Answer:
Attitudes
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Positive or negative evaluations of people, things, and situations is known as ?
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Correct Answer:
Attitudes
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______ is a neutral third party who resolves a conflict by making a binding decision.
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Correct Answer:
Arbitrator
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