1. A business that is independently owned and operated with a large number of employees and relatively high volume of sales?
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Correct Answer:
False
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2. The change that affects how an organization is departmentalized is ______.
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Correct Answer:
change in structure
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3. Laying off management to increase the number of people reporting to one manager is which type of change?
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Correct Answer:
strategy
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4. The environment, technology cycles, and next generation are
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forces for change
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5. Employees resist change because:
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of an actual or perceived loss of power, status, security, and especially control, learning anxiety, fear of loss, uncertainty, self-interest.
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6. Once change begins, employees, if trained properly with thorough explanations, begin to understand how the change affects them. This is which step in the change process?
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Correct Answer:
exploration
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7. The change that affects how a firm transforms inputs into outputs is ______.
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Correct Answer:
change in technology
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8. Which type of change is being encouraged by the following statement: “Jamie, I'd like you to consider getting a college degree if you are serious about a career in management with us.”
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Correct Answer:
people
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9. Cultivating a mindset that embraces change, taking a positive attitude, and developing good habits are part of a process to ______.
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Correct Answer:
overcome resistance to change
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10. Which organizational development method is designed specifically to improve team dynamics by focusing on how people interact as they get the job done?
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Correct Answer:
process consultation
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11. The elevator pitch and the second pitch are parts of which stage of the entrepreneurial process?
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Correct Answer:
planning the new venture
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12. The organizational development technique that brings together participants from all parts of the organization, and sometimes outside stakeholders, is ______.
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Correct Answer:
large-group intervention
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13. The management method of change used in more certain environments during incremental change is ______.
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Correct Answer:
compression approach
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14. One step management can use to help overcome resistance to change is ______.
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Correct Answer:
develop a positive trust climate for change
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15. The person responsible for implementing an organizational change effort is called the:
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Correct Answer:
change agent.
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16. Innovative firms tend to have cultures that encourage experimentation. These cultures commonly have which characteristics?
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Correct Answer:
encouragement of risk taking and flexibility
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17. Types of Change ?
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Correct Answer:
All of these
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18. An OD intervention designed to help work groups increase structural and team dynamics and performance is known as ?
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Correct Answer:
Team Building
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19. ________Is an OD intervention that uses a questionnaire to gather data to use as the basis for change?
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Correct Answer:
Survey Feedback
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20. How many Phases of Change?
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Correct Answer:
Four
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21. Process Consultation is an OD intervention designed to improve team dynamics?
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Correct Answer:
True
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22. Is the ongoing planned process of change used as a means of improving performance through interventions?
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Organizational Development (OD)
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23. Alterations of existing work routines and strategies that affect the whole organization is known as ?
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Correct Answer:
Organizational Change
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24. Is a specific action taken to implement specific changes.?
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Correct Answer:
OD Interventions
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25. A small business or a new line of business is known as ?
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Correct Answer:
new Venture
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26. An OD technique that brings together participants from little parts of the organization, and often key inside stakeholders, to unsolved problems or take advantage of opportunities is known as Large-group Intervention?
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Correct Answer:
False
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27. Intrapreneur is Someone who starts a new line of business within a small organization?
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Correct Answer:
False
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28. Continual improvement that takes place within the existing technology cycle is known as ?
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Correct Answer:
Incremental Change
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29. Force Field Analysis is an OD intervention that diagrams the current level of performance, the forces hindering change, and the forces driving toward change.
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Correct Answer:
True
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30. Someone who starts a small-business venture is known as ?
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Correct Answer:
Entrepreneur
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31. _______ is a significant breakthrough in technology that leads to design competition and a new technology cycle?
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Correct Answer:
Discontinuous Change
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32. Direct Feedback is an OD intervention in which the change agent makes an indirect recommendation for change?
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Correct Answer:
False
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33. A Change Agent is the person responsible for implementing an individual change effort.
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Correct Answer:
False
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34. Written description of an old venture, describing its objectives and the steps for achieving them?
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Correct Answer:
False
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35. Written description of an old venture, describing its objectives and the steps for achieving them?
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Correct Answer:
False
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