1. _____________ teams are those whose members are quite dissimilar to one another.
Answer
Correct Answer:
Hetero
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2. Researching your company's mission statement will allow you to create a team goal that ______.
Answer
Correct Answer:
Fits with your company culture
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3. A mission statement allows a company to communicate to workers and customers its ______.
Answer
Correct Answer:
Purpose and values
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4. According to the group performance model, successful teams share which three characteristics?
Answer
Correct Answer:
member engagement, a variety of ideas, and shared goal-setting
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5. Which statement is true about group status?
Answer
Correct Answer:
Members are more likely to overlook norm-breaking by higher status members than lower status ones.
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6. Which type of problem member is selfish and fails to perform their share of the work?
Answer
Correct Answer:
freeloader
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7. Members from different organizational levels or areas who help specialized departments understand and coordinate with other departments are a/an ______.
Answer
Correct Answer:
cross-functional group
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8. The type of group that is not created by the parent organization as a part of the formal structure is a/an ______.
Answer
Correct Answer:
informal group
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9. To convert a group into a team, you must empower the members to set objectives. Which management function is this?
Answer
Correct Answer:
planning
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10. Which is a characteristic of a team?
Answer
Correct Answer:
Members are rewarded for both individual and group performance.
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11. What describes the extent to which members stick together?
Answer
Correct Answer:
group cohesiveness
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12. ______ are played by members who do and say things to develop and sustain the group process with cooperative behavior to benefit others or the entire team.
Answer
Correct Answer:
Group maintenance roles
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13. Recognizing employees for their efforts and accomplishments through formal awards ceremonies is what type of reward and recognition?
Answer
Correct Answer:
nonfinancial
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14. What are the three parts of an effective meeting?
Answer
Correct Answer:
clear objectives, an agenda, a summary and review of assignments
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15. The group development stage where the management behavior is low directive is ______.
Answer
Correct Answer:
storming
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16. The group development stage where the level of group development is moderate and the management style is consultative is ______.
Answer
Correct Answer:
storming
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17. A group of employees who have a functional boss but work with cross-functional departments is a ______.
Answer
Correct Answer:
project team
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18. The pattern of interactions that emerge as members perform their job is known as ______.
Answer
Correct Answer:
group process
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19. Empower members to take _____ for performing the management functions and focus on developing effective group structure and group process and on furthering group development?
Answer
Correct Answer:
All of these
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20. A small number of members, with shared ________ is known as Team ?
Answer
Correct Answer:
All of these
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21. Task group: Are Employees selected to work on a _______?
Answer
Correct Answer:
specific objective
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22. Status is the perceived ranking of one member relative to the same members in a group?
Answer
Correct Answer:
False
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23. Stages of Group Development are the ?
Answer
Correct Answer:
All of these
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24. Expectations about behavior that are shared by members of a group is known as ?
Answer
Correct Answer:
Norms
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25. Group Types are the ?
Answer
Correct Answer:
All of these
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26. Group Structure Dimensions
Answer
Correct Answer:
All of these
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27. Group Roles are the?
Answer
Correct Answer:
All of these
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28. Group Process Dimensions is a ?
Answer
Correct Answer:
All of these
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29. The patterns of interactions that emerge as members perform their jobs is known as ?
Answer
Correct Answer:
Group Process
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30. Group performance is not a function of organizational context, group structure, group process, and group development?
Answer
Correct Answer:
False
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31. Is the mix of members’ skills and abilities?
Answer
Correct Answer:
Group Composition
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32. Is the extent to which members stick together?
Answer
Correct Answer:
Group Cohesiveness
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33. Two or more members, with a clear leader, who perform independent jobs with individual accountability, evaluation, and rewards is known as ?
Answer
Correct Answer:
Group
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34. Teams whose members are physically located in different places but work together as a team is known as ?
Answer
Correct Answer:
Global Virtual Teams
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35. Command Groups that consist of only managers they supervise?
Answer
Correct Answer:
False
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