1. Organization development can be viewed as an attempt to change an organization's ________.
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Correct Answer:
Culture
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2. It deployment strategies fall into two broad categories, which are ________:
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Correct Answer:
In-house development and sourcing
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3. ______ is when a company calls for aggressively offering new products and services and/or enters new markets in pursuit of opportunities.
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Correct Answer:
Prospecting
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4. Which strategy is developed by the department with primary responsibility for knowing what the customer wants or how to add customer value?
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Correct Answer:
marketing strategy
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5. Which of the following decreases competition, helps companies compete more effectively and realize economies of size, and consolidate expenses?
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Correct Answer:
merger and acquisitions growth strategy
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6. Strategic and operational plans include which three planning levels?
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Correct Answer:
corporate, business, functional
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7. When an organization enters a line of business closer to the final customer, this is known as:
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Correct Answer:
forward integration
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8. Who is responsible for implementing the operational strategies on a day-to-day basis?
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Correct Answer:
employees and lower-level managers
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9. Programs and budgets developed for handling non-repetitive situations are part of what kind of plan?
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Correct Answer:
single-use plan
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10. ______ is when a company targets a specific regional market, product line or buyer group.
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Correct Answer:
Focus strategy
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11. Attempting to improve cash flow by increasing revenues, decreasing costs, reducing assets, or combining these strategies to realign the firm with its external environment is called ______.
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Correct Answer:
turnaround strategy
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12. The technique that enables us to get more done in less time with better results is called ______.
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Correct Answer:
time management
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13. Of the following statements, which is the best example of a well written SMART goal?
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Correct Answer:
to sell 10% more popcorn and soda at the premiere of the Star Wars movie this weekend
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14. The analysis that focuses on those features in a company’s environment that directly affects its options and opportunities is ______.
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Correct Answer:
situation analysis
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15. Which is the first step in the strategic planning process?
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Correct Answer:
developing the mission
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16. Policies, procedures, and rules are part of ______.
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Correct Answer:
standing plans
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17. There are two main models of the Competitive Advantage process. What are they?
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Correct Answer:
benchmarking and core competency
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18. A determination of an organization’s external environmental strengths and weaknesses and external environmental opportunities and threats.
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Correct Answer:
False
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19. _____Is a plan for pursuing a mission and achieving objectives?
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Correct Answer:
Strategy
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20. ___________is the process of developing a mission and long-range objectives and determining in advance how they will be accomplished?
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Correct Answer:
Strategic Planning
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21. Policies, procedures, and rules developed for handling repetitive situations are known as?
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Correct Answer:
Standing Plans
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22. _______is an analysis of those features in a company’s environment that most directly affect its options and opportunities.?
Answer
Correct Answer:
Situation Analysis
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23. Programs and budgets developed for handling nonrepetitive situations are known as?
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Correct Answer:
Single-Use Plans
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24. Statements of exactly what should or should be done?
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Correct Answer:
False
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25. A sequence of actions to be followed in order to achieve an objective is known as ?
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Correct Answer:
Procedure
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26. General guidelines to be followed when making decisions is known as ?
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Correct Answer:
Policies
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27. The process of setting short-range objectives and determining in advance how they will be_______
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Correct Answer:
Accomplished
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28. Statements of what is to be ______ that are expressed in singular, specific, and measurable terms with a target date?
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Correct Answer:
Accomplished
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29. Occurs when two companies form one corporation is known as ?
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Correct Answer:
Merger
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30. ________ is the process in which managers and their employees jointly set objectives for the employees, periodically evaluate performance, and reward according to the results?
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Correct Answer:
Management by Objectives (MBO)
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31. Strategies a company can adopt in order to decrease?
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Correct Answer:
False
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32. _________is an overall corporate strategy for growth, stability, or turnaround and retrenchment, or for some combination of these?
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Correct Answer:
Grand Strategy
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33. Strategies developed and implemented by managers in marketing, operations,_______, finance, and other departments?
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Correct Answer:
Human resources
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34. Alternative plans to be implemented if controllable events occur ?
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Correct Answer:
False
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35. _______ are the specifics of how an organization offers unique customer value?
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Correct Answer:
Competitive Advantage
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36. The corporate process of determining which lines of business the corporation will be in and how it will allocate resources among them is known as ?
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Correct Answer:
Business Portfolio Analysis
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37. The process of comparing an organization’s products and services and processes with those of the same companies.
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Correct Answer:
False
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38. Overall strategies for a line of business,______ prospecting, defending, and
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Correct Answer:
Including
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39. Occurs when one business buys all or part of_____ business is known as acquisition ?
Answer
Correct Answer:
Another
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