1. _____ addresses the ease of performing maintenance on a product.
Answer
Correct Answer:
Maintainability.
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2. The path and sequence of the transformation of a product into output is called ______.
Answer
Correct Answer:
routing
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3. ______ is the organizational function focused on transforming resource inputs into product outputs.
Answer
Correct Answer:
Operations
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4. The system that collects, processes, and provides information about a firm’s entire operation is known as ______.
Answer
Correct Answer:
enterprise resource planning
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5. Producing products with a common design and price in anticipation of demand is known as ______.
Answer
Correct Answer:
make-to-stock operations
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6. The use of strategies to increase the speed with which an organization goes from creativity to delivery is called ______.
Answer
Correct Answer:
time-based competition
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7. The facility layout that requires you to go to the customer to do the work is called a ______ layout.
Answer
Correct Answer:
fixed-position
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8. ______ operations use inputs to provide intangible (or nonphysical) products to customers.
Answer
Correct Answer:
Service
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9. Producing outputs to customer specifications is part of ______ operations.
Answer
Correct Answer:
individual process
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10. The process of coordinating all the activities involved in producing a product and delivering it to the customer, with a focus on purchasing and inventory control is called ______.
Answer
Correct Answer:
supply chain management
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11. Which facility layout is best for retail stores with discrete departments?
Answer
Correct Answer:
process layout
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12. The facility layout that involves placing things in an “easy to reach” manner is called a ______ layout.
Answer
Correct Answer:
cellular
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13. Producing various outputs with the same resources is called ______.
Answer
Correct Answer:
batch process operations
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14. The system method by which necessary parts and raw materials are delivered shortly before they are needed is called ______.
Answer
Correct Answer:
just-in-time inventory
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15. Producing a standard product with some customized features is known as ______.
Answer
Correct Answer:
assemble-to-order operations
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16. The management tool that measures an organization’s financial, customer service, and internal business performance is called ______.
Answer
Correct Answer:
balanced scorecard (BSC)
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17. Technology is the process used to transform outputs into inputs?
Answer
Correct Answer:
False
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18. _______ Management is the process of coordinating all the activities involved in producing a product and delivering it to the customer?
Answer
Correct Answer:
Supply Chain
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19. Routing is the path and sequence of the transformation of a product into an input?
Answer
Correct Answer:
False
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20. _____ Control is a process of ensuring that all types of inventory meet standards?
Answer
Correct Answer:
Quality
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21. A productivity performance measure relating inputs to outputs?
Answer
Correct Answer:
False
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22. Product consists of ?
Answer
Correct Answer:
All of these
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23. The _____Scheduling is continued evaluation and reordering of the sequence in which products will be produced?
Answer
Correct Answer:
Priority
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24. A ______ is a scheduling tool that states an objective and lists the sequence of activities required to meet the objective, when each activity will begin and end, and who will complete each activity?
Answer
Correct Answer:
Planning Sheet
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25. PERT network scheduling technique that illustrates the independence of activities?
Answer
Correct Answer:
False
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26. The amount of variety in the products an operation produces, which determines whether products are produced continuously, repetitively, in batches, or individually is known as?
Answer
Correct Answer:
Operations Flexibility
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27. The function concerned with transforming resource inputs into product outputs is known as ?
Answer
Correct Answer:
Operation
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28. A system that integrates operations and inventory control with complex ordering and scheduling is known as ?
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29. Inventory Control is the process of managing is included ?
Answer
Correct Answer:
All of these
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30. The Inventory stock of materials held for past use?
Answer
Correct Answer:
False
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31. ISO is an organization that certifies firms that meet set____ standards?
Answer
Correct Answer:
Quality
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32. Gantt Chart is a scheduling tool that uses bars to graphically illustrate a schedule and progress toward the objective not over a period of time?
Answer
Correct Answer:
False
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33. Facility Layout is the spatial arrangement of physical resources relative to each other-operations use ?
Answer
Correct Answer:
All of these
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34. Customer Involvement is the amount of output from customers, which determines whether operations are made to stock, assembled to order, or made to order is known as customer involvement ?
Answer
Correct Answer:
False
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35. The minimum time-consuming series of activities in a PERT network is known as the critical path ?
Answer
Correct Answer:
False
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36. The amount of products an organization can not produce is known as capacity?
Answer
Correct Answer:
False
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37. Balanced Scorecard or BSC is a management tool that measures?
Answer
Correct Answer:
Financial, customer service
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