1. In giving performance feedback to employees, a manager should __________.
Answer
Correct Answer:
Give description first & evaluation second
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2. Which theory proposes that employees are motivated by motivators (higher-level needs) rather than by maintenance factors (lower-level needs)?
Answer
Correct Answer:
two-factor theory
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3. The theories that focus on identifying and understanding employee needs are ______.
Answer
Correct Answer:
content motivation theories
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4. The type of reinforcement that discourages undesirable behavior by withholding reinforcement when the behavior occurs is ______.
Answer
Correct Answer:
extinction
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5. Which process motivation theory suggests that employees are motivated when they perceive that their inputs equal their outputs?
Answer
Correct Answer:
equity theory
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6. Within Vroom’s expectancy theory, the variable that refers to the perception of the relationship between performance and the outcome or reward is ______.
Answer
Correct Answer:
instrumentality
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7. Seeking growth, achievement, and advancement are part of ______.
Answer
Correct Answer:
self-actualization needs
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8. For an employee with poor or mediocre performance, what guideline should you follow regarding reinforcement?
Answer
Correct Answer:
Do not reward mediocre or poor performance.
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9. When giving praise, there are four unique steps. Which is step one?
Answer
Correct Answer:
Tell the employee what was done correctly.
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10. The correct performance formula is ______.
Answer
Correct Answer:
performance = ability x motivation x resources
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11. Which type of reinforcement, also called negative reinforcement, relies on negative consequences to control behavior?
Answer
Correct Answer:
avoidance reinforcement
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12. People who want to take personal responsibility for solving problems have which need?
Answer
Correct Answer:
need for achievement
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13. Characterizing the person as a certain type of person in order to encourage him or her to behave in a desired manner is called ______.
Answer
Correct Answer:
altercasting
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14. Which theory proposes that employees are motivated when they believe they can accomplish a task and the rewards for doing so are worth their effort?
Answer
Correct Answer:
expectancy theory
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15. Reinforcement theories are concerned with answering which question?
Answer
Correct Answer:
What can managers do to get employees to behave in ways that meet objectives?
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16. The ______ theory proposes that achievable but difficult goals are what motivate employees.
Answer
Correct Answer:
goal-setting
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17. Theory that proposes that employees are motivated by motivators rather than by maintenance factors is known as?
Answer
Correct Answer:
Two-Factor
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18. _______Theory that proposes that the consequences of their behavior will motivate employees to behave in predetermined ways?
Answer
Correct Answer:
Reinforcement
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19. Process Motivation Theories that focus not on understanding how employees choose behaviors to fulfill their needs?
Answer
Correct Answer:
False
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21. The process of moving from need to motive to behavior to _____ to satisfaction or dissatisfaction.
Answer
Correct Answer:
Consequence
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22. The Motivation willingness to achieve_____ objectives ?
Answer
Correct Answer:
Both a and b
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23. Theory that proposes that employees are motivated by five levels of needs:
Answer
Correct Answer:
All of these
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24. Goal-setting Theory that proposes that achievable but simple goals motivate employees?
Answer
Correct Answer:
False
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25. Giving Praise Model has a ______-step technique for providing feedback to an employee.
Answer
Correct Answer:
4
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26. Expectancy Theory that proposes that employees are not motivated when they believe they can accomplish a task and the rewards for doing so are worth the effort.?
Answer
Correct Answer:
False
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27. ERG Theory that proposes that employees are motivated by three needs?
Answer
Correct Answer:
All of these
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28. Equity Theory that proposes that employees are motivated when their perceived inputs unequal outputs?
Answer
Correct Answer:
False
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29. Content Motivation Theories that focus on _________ employees’ needs?
Answer
Correct Answer:
Both a and b
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30. Acquired Needs Theory that proposes that employees are motivated by their needs for?
Answer
Correct Answer:
All of these
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