Employee and Labor Relations MCQ

Employee and Labor Relations MCQ

1. Wrongful Discharge means terminating an individual employee for an illegal reason, due to violation in _____

Answer

Correct Answer: All of these

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2. Whistle-Blower is an individual who tells an authoritative organization outside the individual’s own company about actions within the company that the individual believes to be illegal.

Answer

Correct Answer: True

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3. Trust means faith in the _____ of another.

Answer

Correct Answer: Both a and b

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4. Strike is a collective work stoppage by members of a union that is intended to put pressure on _____

Answer

Correct Answer: Employer

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5. Paraphrasing is the process of restating a message back to the original sender in the _____

Answer

Correct Answer: Receiver’s own words

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6. A process in which two or more parties in conflict attempt to come to an agreement is known as_____

Answer

Correct Answer: Negotiation

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7. Mediator is a neutral third party who helps resolve a conflict and has authority to impose a solution to the conflict.

Answer

Correct Answer: False

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8. Labor Relations are the interactions between management and _____

Answer

Correct Answer: Unionized Employees

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9. Grievance is a formal complaint concerning _____

Answer

Correct Answer: All of these

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10. Information provided by the receiver that verifies that a message was transmitted successfully is known as_____

Answer

Correct Answer: Feedback

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11. Communication is the process of transmitting _____

Answer

Correct Answer: Both a and b

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12. Collective Bargaining is the negotiation process resulting in a contract between union employees and management that covers_____

Answer

Correct Answer: Employment conditions

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13. Arbitrator is a_____ party who resolves a conflict by making a binding decision.

Answer

Correct Answer: Neutral third party

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14. Active Listening is the intention and ability to listen to others, use the content and context of the communication, and respond appropriately

Answer

Correct Answer: All of these

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