Communicating Conflict MCQ

Someone who has a collaborative style is high in cooperativeness but low in assertiveness.

Answer

Correct Answer: False

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People with a(n) ______ style are unassertive and cooperative.

Answer

Correct Answer: Accommodative

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Social observation theory argues that we watch and model the behaviors of others.

Answer

Correct Answer: False

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According to the ______ effect, most people are more likely to misbehave online.

Answer

Correct Answer: Online disinhibition

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A person with a(n) ______ conflict style is high in assertiveness and low in cooperation.

Answer

Correct Answer: Competitive

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In a ______ conflict, one party to the conflict aims to do serious damage to the other.

Answer

Correct Answer: High-intensity

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What is the correct acronym for the DESC script?

Answer

Correct Answer: Describe, express, specify, and consequences

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A nonassertive expression style includes being fearful of conflict.

Answer

Correct Answer: True

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An intrapersonal conflict requires two people.

Answer

Correct Answer: False

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A content conflict occurs when two parties disagree over matters of fact.

Answer

Correct Answer: True

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The conflict that revolves around importance of an issue is____ conflict.

Answer

Correct Answer: Value

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Social learning theory is about how people learn by observing others and then modeling those behaviors.

Answer

Correct Answer: True

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Shareable goal is what both parties to a _____ possess.

Answer

Correct Answer: Conflict

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Imagining or acting by one party in a rela­tionship or an exchange that he or she is the other party.

Answer

Correct Answer: Role reversal

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Pseudo conflict is an actual conflict.

Answer

Correct Answer: False

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Online Disinhibition Effect is the willingness to say one really likes to ____ online.

Answer

Correct Answer: Misbehave

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Non non-shareable goal is fully claimed by ____.

Answer

Correct Answer: Single individual

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Non-assertive expression style is characterized by _______ in expressing one’s feelings.

Answer

Correct Answer: Hesitation

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Medium intensity conflict is in which each involved person want to ____.

Answer

Correct Answer: Win

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A conflict in which both parties devise strategies to create a solution is ___ conflict.

Answer

Correct Answer: Low intensity

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Intrapersonal conflict is by _____.

Answer

Correct Answer: Single person

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Conflict between two or more people is_____.

Answer

Correct Answer: Interpersonal

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High intensity conflict in which one party aims to ______ other.

Answer

Correct Answer: Destroy

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A conflict that develops a clearer understanding of needs, attitudes, or beliefs is interpersonal conflict.

Answer

Correct Answer: False

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Ego conflict is about _______.

Answer

Correct Answer: Self worth

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Dysfunctional conflict causes ____ relationship problems.

Answer

Correct Answer: Serious

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Describe,express, specify and consequences stands for______.

Answer

Correct Answer: DESC

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Crazymaking behaviour is the ____ of dysfunctional conflict.

Answer

Correct Answer: Root

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A conflict that revolves around a matter of fact is _____.

Answer

Correct Answer: Content

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Individuals’ characteristic approaches to conflict with respect to measures of assertiveness and cooperativeness are called conflict styles.

Answer

Correct Answer: True

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Conflict Resolution Grid measures a person’s preferred style of handling conflict.

Answer

Correct Answer: True

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Compromising style is conflict resolving style in both _______ and _______.

Answer

Correct Answer: Both of them

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Competitive style is ____ in assertiveness and ____ in cooperation.

Answer

Correct Answer: High,low

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Style of resolving conflict which is _____ in both cooperativeness and assertiveness.

Answer

Correct Answer: High

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A style of resolving conflict that is unas­sertive and uncooperative is called ____.

Answer

Correct Answer: Avoiding

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Assertive style is in _____ kind.

Answer

Correct Answer: Positive

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Aggressive style is an open expression of one’s needs even at the ______ of another person.

Answer

Correct Answer: Expense

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A style of resolving conflict that is unassertive and cooperative is accommodative style.

Answer

Correct Answer: True

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Which tip for effective conflict management advises us to expect a constructive resolution?

Answer

Correct Answer: Listen

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Threats of punishment and promises of reward represent ______ of power.

Answer

Correct Answer: Direct and virtual use

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According to the Explanatory Process Model, residual feelings left in participants after a conflict are called ______.

Answer

Correct Answer: Distal outcomes

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According to the Explanatory Process Model, the rules, emotions, and beliefs of a person are part of the ______ episode.

Answer

Correct Answer: Proximal context

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John Gottman claims that five positive interactions to one negative interaction is the ______ ratio.

Answer

Correct Answer: Magic

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______ bullying is focused on a group rather than an individual.

Answer

Correct Answer: Bias

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The ______ conflict style results when we have high concern for ourselves and low concern for the other.

Answer

Correct Answer: Competing

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The proper name for the “fight–fight” conflict pattern is ______.

Answer

Correct Answer: Symmetrical escalation

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Olga Khazan uses the term ______ to describe cumulative annoyances especially common and difficult in families.

Answer

Correct Answer: Social allergens

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Individuals do not experience conflict unless there is some kind of ______.

Answer

Correct Answer: Interdependence

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A conflict pattern where a partner’s withdrawal prompts the other’s pursuit is called Withdrawal–pursuit

Answer

Correct Answer: ● True

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A type of conflict focused specifically on questions of right and wrong is called value conflicts

Answer

Correct Answer: ● True

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Asking for help from someone outside the conflict is called

Answer

Correct Answer: ● The third party style

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A conflict pattern when one person’s move away is reciprocated by the other’s move away is called

Answer

Correct Answer: ● Symmetrical withdrawal

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A conflict pattern where each partner mirrors the other’s negotiating behaviors is called Symmetrical negotiation

Answer

Correct Answer: ● True

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A conflict pattern when each partner chooses to increase the intensity of the conflict is called

Answer

Correct Answer: ● Symmetrical escalation

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A type of conflict that recurs over time in people’s everyday lives without a resolution is called Serial conflict

Answer

Correct Answer: ● True

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Messages that define a relationship is called

Answer

Correct Answer: ● Relational messages

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A type of conflict concerning the relationship between two people is called

Answer

Correct Answer: ● Relational Conflicts

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A conflict pattern when one partner presses for a discussion about the source of conflict and the other partner withdraws is called Pursuit–withdrawal

Answer

Correct Answer: ● True

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Issues outside a relationship (politics, the climate, and so forth) is called

Answer

Correct Answer: ● Public issues

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The fourth episode of the Explanatory Process Model, it consists of immediate results after the conflict interaction is called

Answer

Correct Answer: ● Proximal outcomes

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The second episode of the Explanatory Process Model, it refers to the rules, emotions, and beliefs of the individuals involved in the conflict is called

Answer

Correct Answer: ● Proximal context

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Issues that relate to a relationship (how much time two people spend together, how two people talk to one another, and so forth) is called private issues

Answer

Correct Answer: ● True

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The ability to control the behavior of another is called

Answer

Correct Answer: ● Power

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Couples who say more nice things to each other than negative things is called Positive interaction ratio

Answer

Correct Answer: ● True

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A coping response that’s passive-aggressive is called

Answer

Correct Answer: ● Neglect

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Couples who say more negative than positive things to one another is called Negative interaction ratio

Answer

Correct Answer: ● True

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A type of conflict centering on the way you conduct conflict is called

Answer

Correct Answer: ● Meta-conflicts

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The interaction of interdependent people who perceive incompatible goals and interference from each other in achieving those goals is called

Answer

Correct Answer: ● Interpersonal-conflicts

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Concerns employing power without making its employment explicit is called Indirect application of power

Answer

Correct Answer: ● True

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A type of conflict focused on differences in the way the participants see one or both of their images is called image conflicts

Answer

Correct Answer: ● True

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Controlling another without saying a word is called

Answer

Correct Answer: ● Hidden use of power

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An explanation of conflict as a process that occurs in sequential episodes is called Explanatory process model

Answer

Correct Answer: ● True

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A style that relies on emotional responses to cope with conflict is called

Answer

Correct Answer: ● Emotional

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The fifth episode of the Explanatory Process Model, it includes the residue of having engaged in the conflict and the feelings that both the participants have about their interaction. The distal outcomes feed into the distal context for the next conflict the partners have is called distal outcomes

Answer

Correct Answer: ● True

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The first episode of the Explanatory Process Model, it forms the background that frames a specific conflict is called

Answer

Correct Answer: ● Distal context

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Involves using any resources at your disposal to compel the other to comply, regardless of their desires is called Direct application of power

Answer

Correct Answer: ● True

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Involves communicating the potential use of direct application of power is called Direct and virtual use of power

Answer

Correct Answer: ● TRUE

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Type of conflict revolving around the substance of a specific issue is called

Answer

Correct Answer: ● Content conflicts

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The third episode of the Explanatory Process Model, it occurs when the differences between the partners become a problem and one or both people begin to address the issue is called

Answer

Correct Answer: ● Conflict interaction

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A style resulting from a moderate concern for both self and the other

Answer

Correct Answer: ● True

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A style resulting from a high concern for self and a low concern for the other is called

Answer

Correct Answer: ● Competing

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A style resulting from a high concern for both self and the other is called

Answer

Correct Answer: ● Collorating

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When someone seeks to inflict intentional harm through repeated unwanted actions (verbal or physical) directed toward an individual who is of lesser power (e.g., physical, emotional, financial) is called

Answer

Correct Answer: ● Bullying

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Stage 4 of Knapp’s Coming Apart Model, it’s when partners try to stay out of the same physical environment is called

Answer

Correct Answer: ● Avoiding

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A style resulting from a high concern for the other and a low concern for self is known as

Answer

Correct Answer: ● Accommodating

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