Corporate Communications Test MCQ Questions Answers

1. What does P&L refer to?

2. Public affairs is defined as the relationship between what two entities?

3. In which situation would you write a memo?

4. Which of the following has a proper use of commas?

5. Of the following, which is considered a secondary stakeholder?

6. What is the goal of strategic communication?

7. A company faking grassroots efforts for an indirect change in public opinion is said to be participating in what activity?

8. Which of the following demonstrates a grassroots communications effort by a corporation?

9. Which of the following is a message distribution channel of internal communications?

10. Which of the following is a gerund?

11. True or False? Strict spelling and standard abbreviation use is not a concern when the communication is between internal parties, but is important when communicating to those outside the organization.

12. What is an example of global communication?

13. Which of the following is a government relations activity?

14. What is the public document that encompasses a corporations performance?

15. What does NPV stand for?

16. What does "Re:" stand for in an email subject line?

17. EOM stands for:

18. Corporate efforts to directly influence the public can be considered what?

19. By shunning public involvement in the Exxon Valdez oil spill, what result did CEO, Lawrence Rawl have on the corporate communication of Exxon Corporation?

20. Which of the following is an ethical principle in communication?

21. When writing an important email, the main point should appear:

22. What does the abbreviation FY2013 mean?

23. Storytelling is ineffective in a corporate setting.

24. What is a contributing factor in poor crisis management?

25. What are "meeting minutes"?

26. Emailing is always the most effective method of communication

27. What effect does strategic communication have on a company's position?

28. What is a benefit of global communication?

29. I didn't realize Patrick used to live _______.

30. Why is ethics in communication crucial to a companies success?

31. All of the clients made the conference, _______ Jeffrey. He could not ________ the invitation.

32. Corporate communication deals with _________.

33. I never received __________ messages.

34. Appearance and body language are important aspects of communication.

35. What does "Please CC me on that" mean?

36. Paul should ______ sent you an email.

37. These _____ documents are _____ vague.

38. Branding is part of corporate communication.

39. Why is corporate branding an important part of corporate communication?

40. The acronym DOB means

41. If a co-worker did something incorrect / erroneous, what is the best way to initially handle it?

42. Which of these is unprofessional in your email signature

43. What is one positive effect good corporate communication has on organizational behavior?

44. Investor relations are an aspect of corporate communication.

45. There are ______ of new employees this year.

46. Which of the following could be considered a poor effect on organizational behavior?

47. What does ROI stand for?

48. What does it mean when someone asks for something by EOD?

49. FYI stands for:

50. Memo stands for __________

51. You should not disclose your position in your email signature.

52. Can you forward each of ________ documents to me?

53. Are you bringing a gift to _______ party?

54. If your boss wants something by COB, this means _________.

55. When adding a signature to a letter or e-mail, the order (top to bottom) should be ______.

56. “Follow up with Susan via phone if she does not return your email by 2 pm tomorrow.” As used in this sentence, what does ‘follow up’ mean?

57. Effective corporate communication ___________.

58. What is the ultimate goal in Corporate Communications?

59. One of the largest social media companies responsible for connecting business to consumers is what?

60. Which of the following is NOT included in a memo header?

61. When responding to a negative issue or complaint, via email or verbally, how should you approach it?

62. What groups are deemed corporate stakeholders?

63. What would it most likely mean if someone asked, "Please prepare a deck for the pitch next week."?

64. What time frame does Q2 reference?

65. If you are in the BCC line of an email, you should never _________.

66. What is an IPO?

67. Which of the following uses incorrect capitalization?

68. Fill in the blanks: My company had great financial reports last quarter. _______ continuing to do well this quarter.

69. A social media campaign focusing on selling to businesses is considered what type of business relationship?

70. Which of the following sentences is INCORRECT?

71. Which of the following could be deemed a lapse in corporate communication objectives?

72. Which of these is a proper email subject line?

73. My company performs well in ____ financial reports.

74. A corporation engaging in activities to directly influence legislation is engaging in what activity?

75. Odwalla's acknowledgement of an E. coli outbreak and subsequent development of effective pasteurization within a short time demonstrates what?

76. Mark will need to ____ Jenny that he understands the project before moving on.

77. If your boss tells you, "I need those documents ASAP." He is expecting the documents: