Corporate Communications MCQs (Chapterwise Multiple Choice Questions)

What effect does strategic communication have on a company's position?

It enhances it

There is no effect

The effect is negligible

Strategic communication compromises a companies positioning

Answer & Explanation

Correct Answer: It enhances it

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Appearance and body language are important aspects of communication.

FALSE

True

Answer & Explanation

Correct Answer: True

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Why is corporate branding an important part of corporate communication?

It helps avoid confusion between managers and employees

It assures that everyone understands the way the company should be perceived

It makes it easy to format emails

It causes employees to better understand the customers

Answer & Explanation

Correct Answer: It assures that everyone understands the way the company should be perceived

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When writing an important email, the main point should appear:

In the last sentence

After a friendly opening

In the first sentence

In the middle

Answer & Explanation

Correct Answer: In the first sentence

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Emailing is always the most effective method of communication

TRUE

False

Answer & Explanation

Correct Answer: False

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What time frame does Q2 reference?

April, May, June

December, January, February

July, August, September

January, February, March

Answer & Explanation

Correct Answer: April, May, June

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Which of the following is NOT included in a memo header?

To

From

Subject

Summary

Answer & Explanation

Correct Answer: Summary

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What does ROI stand for?

Round Of Issue

Return On Invoice

Return On Investment

Returning Overall Interest

Answer & Explanation

Correct Answer: Return On Investment

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Which of the following is an ethical principle in communication?

Avoid withholding crucial information.

Engage in contractual relationships with the government.

Divulge information only when there is financial gain.

Network with other companies.

Answer & Explanation

Correct Answer: Avoid withholding crucial information.

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If you are in the BCC line of an email, you should never _________.

read the email

hit "reply all"

email the original sender

Answer & Explanation

Correct Answer: hit "reply all"

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Corporate Communications Quick Quiz

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