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Strategies for Decision Making and Problem Solving MCQ

To have a better outcome for your group goal, you have to assure that the maintenance and the ______ are completed.

Rules

Tasks

Structures

Votes

Answer

Correct Answer: Tasks

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When groups online separate to gather information, then come together to share this information, they are interacting via a ______ pattern.

Pulsing star

Holistic

Shooting star

Triangular wave

Answer

Correct Answer: Pulsing star

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Men analyze problems in a linear fashion looking for cause and effect, but women are more apt to analyze problems by looking at the whole. The women’s approach is called a ______ approach.

Whole

Logical

Holistic

Symmetrical

Answer

Correct Answer: Holistic

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Decisions are made based on three kinds of questions. Which of the following is not one?

Question of value

Question of policy

Question of fact

Question of belief

Answer

Correct Answer: Question of belief

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______ group decision model uses few discussions and secret voting.

Nominal

Averaging

Majority vote

The Delphi method

Answer

Correct Answer: Nominal

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In a ______ goal structure, members do not share resources and work against other’s efforts to achieve the goal.

Dominant

Mutual

Competitive

Cooperative

Answer

Correct Answer: Competitive

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Viola is warm, receptive and responsive to others, and helps the group to move forward easily. She is serving a ______ role.

Support

Maintenance

Task

Self-serving

Answer

Correct Answer: Maintenance

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People who refuse to negotiate and allow others’ ideas to come forward are to blame for this disadvantage of small group interaction.

Greater time responsibility

Goal conflicts

Unequal distribution of work

Refusal to compromise

Answer

Correct Answer: Refusal to compromise

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All of these are advantages of working with a group EXCEPT ______.

Goal conflicts

Better experience

Better-received decisions

Error elimination

Answer

Correct Answer: Goal conflicts

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The group that Charlotte works with has a supportive vibe. This is an example of ______.

Goals

Structure

Patterns

Climate

Answer

Correct Answer: Climate

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Radcliff is the leader of his group. This is an example of group ______.

Goals

Structure

Patterns

Climate

Answer

Correct Answer: Structure

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______ type of group is composed of people with diverse talents acting collaboratively.

Unit

Regiment

Team

Firm

Answer

Correct Answer: Team

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A person who, when faced with a conflict, overvalued the maintenance of relationships and undervalues the achievement of his or her own goals is called

Accommodator

Avoider

Competitor

None of these

Answer

Correct Answer: Accommodator

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A type of group composed of people with a strong sense of their collective identity acting collaboratively is called

Team

Group

Accommodator

Individual

Answer

Correct Answer: Team

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Roles that help a group realize its goals is task-oriented roles

True

False

Answer

Correct Answer: True

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Group roles that impede the functioning of a group by preventing members from working together effectively is self-serving roles

True

False

Answer

Correct Answer: True

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Autonomous groups of employees empowered to make decisions and supervise themselves is self-directed teams

True

False

Answer

Correct Answer: True

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A system for decision making and problem solving that is designed to encourage critical inquiry is Reflective-thinking framework

True

False

Answer

Correct Answer: True

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Questions involving subjective judgments

Question of policy

Question of fact

Question of value

All of these

Answer

Correct Answer: Question of value

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Questions designed to help determine future actions

Question of policy

Question of fact

Question of value

All of these

Answer

Correct Answer: Question of policy

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Questions involving the truth or falsity of a statement

Question of policy

Question of fact

Question of value

All of these

Answer

Correct Answer: Question of fact

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Small groups of employees who meet regularly to discuss organizational life and the quality of their work environment is called

Inequality circles

Quality circles

Closed circles

Open circles

Answer

Correct Answer: Quality circles

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Maintenance roles designed to ensure the smooth running of a group

True

False

Answer

Correct Answer: True

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Comments that stop the flow of ideas is killer phrases

True

False

Answer

Correct Answer: True

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Looks that discourage or inhibit the generation of ideas is ____ looks

Positive

Negative

Killer

Non killer

Answer

Correct Answer: Killer

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The taking of existing data and twisting it or looking at it from another angle is called

Positive thinking

Negative thinking

Kaleidoscope thinking

None of these

Answer

Correct Answer: Kaleidoscope thinking

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____ positions and roles performed is called group structure

Single member

Group member

Family member

All of above

Answer

Correct Answer: Group member

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A model that describes functions participants should seek to assume and to avoid in groups is called

Group role-classification model

Non group role-classification model

Participants role-classification model

None of above

Answer

Correct Answer: Group role-classification model

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Patterns of message flow in a group is called group patterns of communication

True

False

Answer

Correct Answer: True

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____ rules for interaction in a group is called group norms

Informal

Formal

Culture

Traditional

Answer

Correct Answer: Informal

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A group’s motivation for existing is called

Good goals

Bad goals

Group goals

Perfect goals

Answer

Correct Answer: Group goals

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The ____ atmosphere of a group is called group climate

Non emotional

Emotional

Serious

Lovable

Answer

Correct Answer: Emotional

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A collection of individuals who interact verbally and nonverbally, occupy certain roles with respect to one another, and cooperate to accomplish a goal Is called group

True

False

Answer

Correct Answer: True

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Behavior that occurs when one perceives a threat is called

Defensive behavior

Latent behavior

Insight behavior

Non serious behavior

Answer

Correct Answer: Defensive behavior

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A goal structure in which the members of a group work together to achieve their objectives is called non cooperative goal structure

True

False

Answer

Correct Answer: False

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A goal structure in which members hinder one another’s ____ to obtain a goal

Secrets

Efforts

Achievements

None of above

Answer

Correct Answer: Efforts

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