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Learning and Development MCQ

_____ is the process of teaching employees the skills necessary to perform a job.

Coaching

Priming

Training

Grounding

Answer

Correct Answer: Training

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Whether or not a person believes that they have the capability to do something or attain a particular goal is known as_____

Self- Acceptance

Self-Motivation

Self-Efficacy

All of these

Answer

Correct Answer: Self-Efficacy

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Remediation is the _____ of a deficiency or failure in a process or procedure.

Renewal

Removal

Correction

Any of these

Answer

Correct Answer: Correction

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Punishment is the _____ in order to decrease an unwanted behavior.

Application of an adverse consequence

The removal of a reward in order

Both

None

Answer

Correct Answer: Both

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Providing a reward in return for a constructive action on the part of the subject is known as Positive Reinforcement.

True

False

Answer

Correct Answer: True

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The process of introducing new employees to the organization and their jobs is known as_____

Recruiting

Onboarding

Selecting

None of these

Answer

Correct Answer: Onboarding

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Negative Reinforcement is the withdrawal of a harmful thing from the environment in response to a _____ action on the part of the subject.

Positive

Negative

Both

None

Answer

Correct Answer: Positive

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Needs Assessment is the process of analyzing the difference between what is currently occurring within a job or jobs and what is required—either now or in the future—based on the organization’s operations and strategic goals

What is currently occurring within a job

What is required now

What is required in the future

All of these

Answer

Correct Answer: All of these

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Learning is any relatively permanent change in behavior that occurs as a result of_____

Observation

Experience

Practice

Both b and c

Answer

Correct Answer: Both b and c

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Extinction is the lack of response, that is _____ in order to avoid reinforcing an undesirable behavior.

Positive

Negative

Both

None

Answer

Correct Answer: Both

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Employee development is the ongoing education to improve knowledge and skills for _____ jobs.

Past

Present

Future

Both b and c

Answer

Correct Answer: Both b and c

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Emotional Intelligence means the way that we _____ our own emotions, as well as the emotions of others, to promote our working relationships.

Identify

Understand

Use

All of these

Answer

Correct Answer: All of these

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Competency Model is the model identifying the_____ needed to perform a particular job in the organization.

Knowledge

Skill

Abilities

All of these

Answer

Correct Answer: All of these

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Career Plateau refers to when an individual feels challenged in their current job and has little or no chance of advancement.

True

False

Answer

Correct Answer: False

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Career means the individually perceived sequence of_____ associated with work-related experiences and activities over the span of a person’s life.

Behaviors

Attitudes

Beliefs

Both a and b

Answer

Correct Answer: Both a and b

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